CHAPTER 5 TROUBLESHOOTING PAPER FEED PROBLEMS
1. Pick-Up Assembly
Cause | Step | Checks | YES/NO | Remedies |
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Copy paper | 1 | Try copy paper of a type | YES | Advise the user to use |
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| recommended by Canon. |
| recommended paper. |
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| Is the problem corrected? |
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| 2 | Is the copy paper curled or wavy, | YES | Replace the copy paper; |
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| or otherwise deformed? |
| advise the user on the |
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| correct method of storage. |
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3 | Is the movement of the | NO | Adjust the movement of | |
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| sensor lever smooth? |
| the |
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Spring | 4 | Check the movement of the pick- | NO | Check the position of the |
plate;PC420/430/ |
| up guide plate found under the |
| spring of the |
FC220) |
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| plate. | |
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| smooth? |
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5 | Is the | YES | Replace the | |
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| worn? |
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Spring (for |
| NO | 1. Check the spring. | |
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control), |
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| 2. Check the spring clutch. |
Spring clutch |
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(PC420/430/FC220) |
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2. Separation/Feeding Assembly
Cause | Step | Checks | YES/NO | Remedies |
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Copy paper | 1 | Try paper of a type recom- | YES | Advise the user to use |
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| mended by Canon. |
| recommended paper. |
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| Is the problem corrected? |
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| 2 | Is the copy paper curled or wavy, | YES | Replace the copy paper; |
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| or otherwise deformed? |
| advise the user on the |
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| correct method of storage. |
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Feeding assembly | 3 | Is foreign matter found in the | YES | Remove the foreign |
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| feeding assembly? |
| matter. |
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Static eliminator | 4 | Is the static eliminator soiled with | YES | Clean the static eliminator. |
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| toner? |
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Registration roller | 5 | Is the registration roller worn, | YES | If dirt is found, clean it |
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| deformed, or soiled? |
| using alcohol; if worn or |
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| deformed, replace it. |
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Spring (for registration |
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| NO | 1. Check the spring. |
control), |
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| 2. Check the spring clutch |
Spring clutch |
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| in the registration |
(registration assembly) |
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| assembly. |
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