Canon FY8-23AV-000 manual Copy is blank, Copy is solid black

CHAPTER 3 IMAGE TROUBLESHOOTING

21. The copy is blank.

Cause	Step	Checks	YES/NO	Remedies
Cartridge	1	Is the cartridge set in the copier?	NO	Set the cartridge in the
				copier.
	2	Does the cartridge have toner?	NO	Replace the cartridge.
	3	Has the seal been removed from	NO	Remove the seal.
		the cartridge?
	4	Set the cartridge in the copier,	NO	Make adjustments so that
		and close the copier.		the shutter opens
		Does the drum cover shutter		smoothly.
		open without fail?
Drum drive assembly	5	Is the drum drive gear rotating	NO	Check the drum drive
		normally?		assembly.
High-voltage	6	Are the primary charging	YES	Check the high-voltage
transformer		terminal at the front left of the		transformer (DC controller/
		cartridge and the high-voltage		DC power supply PCB).
		terminal at the bottom of the
Terminals for primary			NO	1. Check the contact for
		copier in firm contact?
charging,				electrical continuity.
Cartridge				2. Try replacing the
				cartridge.

22. The copy is solid black.

Cause	Step	Checks	YES/NO	Remedies
	1	Is the scanning lamp ON during	YES	Check if the cartridge is
		copying operation?		set properly.
			NO	See “The scanning lamp
				fails to go ON.”

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