Sanyo VCC-WB4000P instruction manual Troubleshooting, If the camera cannot be connected

Page 65
English

Troubleshooting

If the camera cannot be connected

If the live image screen does not appear when you type the camera’s IP address into the location bar of the web browser, check the following items.

Is the Ethernet cable connected correctly?

If the cable is not connected correctly, the link indicator at the rear of the camera will not be illuminated. Check the cable connection.

Note: Cross-type and straight-type Ethernet cables are available. To connect the camera directly to a computer, you need to use a cross-type cable.

Is the link indicator flashing?

If the link indicator is illuminated steadily, it means that the cable is connected to the camera but communication is not possible.

The default network settings for the camera are as follows.

IP address: 192.168.0.2

Subnet mask: 255.255.255.0

Gateway: 192.168.0.1

Port number: 80

If you forget the IP Address

If you forget the camera’s IP address, you can check it using the following procedure.

1 Set pin 1 of the PC/MODEM select switch at the rear of the camera to the “MODEM” setting, turn off the camera’s power, wait three seconds or more and then turn the power back on.

2 Set pin 1 of the PC/MODEM select switch at the rear of the camera to the “PC” setting, turn off the camera’s power, wait three seconds or more and then turn the power back on.

3 Set the computer’s IP address to “192.168.0.”.

Enter a spare number that is 3 or greater as the host address.

4 Start the web browser and point it to “http://192.168.0.2/”.

5 Check the network settings. (p. 20)

6 Turn on and off the camera’s power.

7 Return the computer’s IP address to its original setting.

Note:

If the password for the Administrator level ID has been changed, be careful not to forget the password.

Check that none of the other devices that are connected to the network have a duplicate IP address of “192.168.0.2”.

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Contents Network Camera VCC-WB4000PContents Precautions FeaturesAccessories Operating environment Power indicator Monitor OUT connectorName and Function of Each Part Lens mount capName and Function of Each Part For C mount type Attaching the LensRemove the lens mount cap Attach the CS mount-type lens Flange Back Adjustment Basic Connections ConnectionsConnections Connecting to a LANInstallation of Plug-in Software to the Computer p Network Camera Wired LAN SettingsWired LAN Settings p Computer Network SET Settings pInstallation of Plug-in Software to the Computer Network Camera Wired LAN SettingsTurn on the power for the computer Click the OK buttonPlug-in software Click the Install buttonUninstalling the plug-in software Camera uses cookies Browser SettingsCookie Settings Language selection window Wired LAN SettingsExample Subnet mask setting Type Available settings Auto default setting Image quality mode select buttonsInitial Camera Screen FineAlarm button Wireless LAN buttonAlarm indicator Menu select buttonsLit green alarm recording image playback is possible Lit orange alarm recording image playback is not possibleRed indicator Grey indicatorSelection screen example Resolution and Expansion settings default settings 640x480SET button JImage display areaSet the password Network SET SettingsClick the Network menu select button Network SpeedMAC Address display Changing a passwordWhen a password has been changed Turn the camera off and then back on again Changing the Access Level ID2 or ID3For User access level Access Level SettingsFor Operator access level Daylight Saving Mode Clock SET SettingsTimezone Daylight SavingLive Image Camera SettingsCamera Title IrisSetting manual white balance Manual Camera SettingsDAY/NIGHT Settings Setting the camera titleBurst ModeColor Mode Settings Auto Mode SettingsSet Burst to OFF example Click the SET button Set Polarity to no exampleSet AGC Gain to +12 dB example Click the SET button Mode SettingsChange the DAY/NIGHT setting to Timer mode Change the DAY/NIGHT setting to Color modeConnection example Figure IR lampClick the Alarm menu select button Alarm SettingsAlarm Settings Alarm Buffering SET Setting Alarm Resolution External Alarm Sensor SettingSet Alarm Buffering to ON, and then click the Detail button Set Alarm REC USE to USE and then click the SET buttonSet the sensor marks Motion Detector SET SettingsExternal Alarm Sensor and Motion Detector Settings Remote Alarm Operations Motion Detector Level Sensitivity SettingAlarm Output for a Specified Period Set Motion Detector Level to 2 exampleContinuous Alarm Output Alarm detected Pre-alarm/Post-alarm RecordingSet Buffering Area to PRE/POST 0/10 Set Buffering Area to PRE/POST 2/8Fixed Settings During Pre/Post-Alarm Recording Recording New Alarm DataExample 1 If Priority is set to Picture Quality Example 2 If Priority is set to TimeInsert the expansion memory card Alarm Data indicator green will illuminateSaving to an Expansion Memory Card Viewing Live Images Click the View Frame menu select button Viewing Live ImagesViewing the View Frame Screen Playing Back Alarm Data in the Camera’s Internal Memory Playing Back Alarm DataDescriptions of Alarm Operation Buttons Frame RatePlaying Back Alarm Images Stored in a Computer Playing Back Alarm DataClick the Alarm Data indicator while it is red or green Playing Back Expansion Memory Card ImagesPrevious ResolutionEND Alarm Data Deleting Saving Live Images onto a Computer Saving Live Images and Alarm ImagesSaving Alarm Images onto a Computer as Still Images Saving All of a Single Alarm Event onto a Computer Saving Live Images and Alarm ImagesWhen the File Download pop-up menu is displayed, click Save Click the Play button and then click the Download buttonCamera wired LAN settings TCP/IP settings Wireless LAN SET SettingsWireless LAN device settings TCP/IP settings Camera wireless LAN settings TCP/IP settingsCamera Wireless LAN Settings Wireless LAN SET SettingsEncipherment Settings Description of Wireless LAN SET ScreenPPP Connection to an Internet Service Provider PPP Dial-up SettingsConnecting the camera and installing the software Double-click the Camset icon on the desktopClick the SET to Camera button PPP Dial-up SettingsClick the Save Info File button Close the Camset windowProvider TEL. no Dial to Provider SettingsAuthentication PPP Connection from a Computer Dial from PC SettingCamera Computer Telephone lineSet the following items Make the settings in the PPP setting screenLanguage Selection RS-232C Settings RS-232C SETClick the RS-232C menu select button Click the Language button to change the languageClick the Status menu select button Status CheckingFirmware Version SUB-MICROCOMPUTER Version Glossary of Terms Glossary of Terms Pre-alarm and post-alarm recording If you forget the IP Address TroubleshootingIf the camera cannot be connected Specifications 136 mm 126 mm 12 mm 85 mm 59 mm 51 mm SpecificationsDimensions Printed on recycled paper 1AC6P1P2682 L5AM2/XE 0603KP-CZ