Seagate ST336607FC manual Seagate Technology support services Online Services, Automated Services

Page 73

Cheetah 10K.6 FC Product Manual, Rev. B

63

10.0Seagate Technology support services

Online Services

Internet

www.seagate.com for information about Seagate products and services. Worldwide support is available 24 hours daily by e-mail for your disc or tape questions.

Presales Support:

Disc: www.seagate.com/support/email/email_presales.html or DiscPresales@Seagate.com.

Tape: www.seagate.com/support/email/email_tape_presales.html or Tape_Sales_Support@Seagate.com.

Technical Support:

Disc: www.seagate.com/support/email/email_disc_support.html or DiscSupport@Seagate.com.

Tape: www.seagate.com/support/email/email_tape_support.html or TapeSupport@Seagate.com.

Reseller Marketplace

Reseller Marketplace is the storage industry’s first collaborative, e-commerce marketplace offering resellers the fastest, most efficient online purchasing process for Seagate storage solutions. The Reseller Marketplace at marketplace.seagate.com, an exclusive service for US resellers participating in the Seagate Partner Pro- gram (SPP), is designed to streamline the purchasing process of Seagate solutions and provide unprece- dented value to Seagate’s resellers through real-time pricing and availability, fast and easy comparison shopping, and seamless integration with key distributors for a one-stop shopping experience.

For support, questions and comments: reseller.seagate.com/benefits/T1.html or 1-877-271-3285 (toll-free) 9 A.M. to 7 P.M. (eastern time) Monday through Friday.

Tape Purchases

US customers can purchase Seagate data cartridges, tape supplies, accessories, and select Seagate tape drive products 24 hours daily at buytape.seagate.com.

Automated Services

SeaFONE® (1-800-SEAGATE)is Seagate’s toll-free number (1-800-732-4283) to access our automated self- help services. Using a touch-tone phone, you can find answers to service phone numbers, commonly asked questions, troubleshooting tips and specifications for disc drives and tape drives 24 hours daily. International callers can reach this service by dialing +1-405-936-1234.

SeaFAX® (1-800-SEAGATE)is Seagate’s automated FAX delivery system. Using a touch-tone phone, you can obtain technical support information by return FAX 24 hours daily.

Presales Support

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system.

Technical Support

If you need help installing your drive, consult your dealer. Dealers are familiar with their unique system configu- rations and can help you with system conflicts and other technical issues. If you need additional help, you can talk to a Seagate technical support specialist. Before calling, note your system configuration and drive model number (ST####).

SeaTDD™ (+1-405-936-1687)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist from 8:00 A.M. to 11:45 A.M. and 1:00 P.M. to 6:00 P.M. (central time) Monday through Friday.

Image 73
Contents Page Page Page Page Revision Date Writer/Engineer Sheets Affected Revision status summary sheetPage Contents Installation Defect and error managementSeagate Technology support services Interface requirementsCheetah 10K.6 FC Product Manual, Rev. B Vii List of FiguresPage Cheetah 10K.6 FC family disc drive ScopeCheetah 10K.6 FC Product Manual, Rev. B Applicable standards and reference documentation Korean MIC Australian C-TickTaiwanese Bsmi Reference documentsCheetah 10K.6 FC disc drive General descriptionMedia description Standard featuresPerformance ReliabilityFactory-installed options Factory-installed accessoriesUser-installed accessories Unformatted and formatted capacitiesCheetah 10K.6 FC Product Manual, Rev. B Internal drive characteristics Performance characteristicsSeek performance characteristics Access time Format command execution time in minutesStart/stop time General performance characteristicsPrefetch/multi-segmented cache control Cache operationCaching write data Prefetch operation Reliability specifications Preventive maintenance Reliability and serviceService life Service philosophyControlling S.M.A.R.T 7 S.M.A.R.TPerformance impact Reporting control MillisecondsDetermining rate Predictive failuresImplementation State of the drive prior to testingInvoking DST Short and extended testsLog page entries Product warrantyAbort ShippingAC power requirements Physical/electrical specificationsDC power requirements General DC power requirement notesConducted noise immunity Power sequencingCurrent profiles +5V +12VTypical ST373307FC drive +12V current profile Typical ST3146807FC drive +5V current profile Typical ST373307FC drive +5V current profile ST373307FC Power dissipation ST3146807FCCheetah 10K.6 FC Product Manual, Rev. B ST336607FC TemperatureEffective altitude sea level Relative humidityShock and vibration ShockPackage size Packaged/product weight Drop height Recommended mounting Cheetah 10K.6 FC Product Manual, Rev. B Vibration Air cleanlinessAcoustics Mounting configuration dimensions Mechanical specificationsDrive internal defects/errors Defect and error managementDrive error recovery procedures FC-AL system errors Read retry Maximum recovery time per Write retryRead and write retry count maximum recovery times Maximum recovery time perDrive ID/option selection InstallationLED connections Drive Front 1 J6 connector requirementsDrive orientation CoolingAir flow Drive mountingGrounding Fibre Channel link service frames FC-AL featuresInterface requirements Fibre Channel task management functionsNPort login Plogi payload Bytes Fibre Channel port loginFibre Channel Process Login Accept Fibre Channel Process LoginNPort Login Accept ACC payload Bytes Process Login Plri payloadFabric Login Flogi payload Bytes Fibre Channel fabric loginAccept or NPort Login when sending frames to an initiator Fabric Login Accept ACC payload BytesDual port support Fibre Channel Arbitrated Loop optionsFC-AL options supported Option SupportedSupported commands Command code Command name Command code Supported Command name Supported commandsRead descriptor mode Cheetah 10K.6 FC Product Manual, Rev. B Cheetah 10K.6 FC Product Manual, Rev. B Inquiry data Mode Sense dataCheetah 10K.6 FC inquiry data Bytes Data hexCheetah 10K.6 FC Product Manual, Rev. B DEF DEF CHG Cheetah 10K.6 FC Product Manual, Rev. B Miscellaneous features Miscellaneous operating features and conditionsSupported Feature or condition Miscellaneous statusPhysical description Physical characteristicsPart description Positions Part number Features Connector requirementsPin descriptions Pin Signal name Signal typeFC-SCA pin descriptions Fault LED Out PowerFC-AL transmitters and receivers Active LED OutMotor start controls Enable port bypass signals11 SEL6 through SEL0 ID lines Parallel Enclosure Services Interface ESI Setting Hex Dec SettingArbitrated loop physical address Alpa values TTL input characteristics Signal characteristicsLED driver signals Device control codesDifferential Pecl input Transmit eye diagramLink rate GHz Eye diagram data valuesAutomated Services Seagate Technology support services Online ServicesPresales Support Technical SupportUSA/Canada/Latin America Support Services Customer Service CSOEuropean Support Services Asia/Pacific Support Services Africa/Middle East Support ServicesCall Center Toll-free Direct dial Cheetah 10K.6 FC Product Manual, Rev. B Index FC-AL Cheetah 10K.6 FC Product Manual, Rev. B Plogi Cheetah 10K.6 FC Product Manual, Rev. B Cheetah 10K.6 FC Product Manual, Rev. B
Related manuals
Manual 2 pages 5.2 Kb

ST336607FC, ST373307FC, ST3146807FC specifications

The Seagate ST373307FC, ST3146807FC, and ST336607FC are robust hard disk drives designed for enterprise environments where reliability and performance are critical. Each model offers distinct features suited to various data storage needs, reflecting Seagate's commitment to innovation in storage technology.

The ST373307FC is a 73GB Fibre Channel hard drive that operates at 15,000 RPM, making it exceptionally fast for read and write operations. This drive employs a 4GB cache, enhancing its performance by allowing quicker access to frequently used data. With a 3.5-inch form factor, the ST373307FC is built for high-density environments, delivering reliable access to data. Its Fibre Channel interface supports high-speed connections, essential for data-intensive applications like databases and virtualization.

Next in line, the ST3146807FC offers a capacity of 146GB, also operating at 15,000 RPM. This drive features an 8GB cache, which significantly improves its data transfer rates, making it ideal for transactional workloads. The ST3146807FC is engineered to minimize latency and maximize throughput, ensuring that enterprises can access critical data swiftly and efficiently. Additionally, its rugged construction is designed to withstand the demands of continuous operation, providing peace of mind for businesses with strict uptime requirements.

Lastly, the ST336607FC has a substantial storage capacity of 300GB and shares the 15,000 RPM operational speed that characterizes this high-performance line. With a similar 8GB cache as the ST3146807FC, it offers excellent performance for read-intensive and write-heavy applications. The ST336607FC is also designed with enhanced thermal management features, supporting cooler operations in densely packed server environments. This model is particularly suited for applications such as data warehousing and online transaction processing, where speed and reliability are paramount.

Each of these drives utilizes advanced technologies like Native Command Queuing (NCQ), which optimizes the order of read and write requests. These features, combined with Seagate's reputation for durability and performance, make the ST373307FC, ST3146807FC, and ST336607FC excellent choices for enterprise applications requiring high-speed data access and exceptional reliability. In environments where data integrity and uptime are critical, these drives provide the robust performance necessary to meet demanding storage needs.