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IP CAM User’ Guide
Pan/Tilt IP Surveillance Camera
Q19: When I complete the factory default setting recovering, what should I type for Account ID and Password?
A: Account ID= admin：Password = password (small letter)
Q20: When the mails cannot be sent out, what things will
A:If
Installation Problems of IP Camera
Q1: Can IP Camera be operated in the environment of virtual IP (general local network)?
A:Sure.
Q2: Can
A:If the IP Camera is behind the firewall, port 80 usually is used for common web page communication. You can change the port number for the IP Camera with 80 simply. And the system will be active normally. Also, you can modify the firewall settings manually to make IP Camera passing through the firewall easily. Or you can modify the NAT Route setting, and invoke NAT forward function or DMZ function. It can forward the internal packets on the external network to the virtual IP address in the network.
Q3: I cannot connect IP Camera through IE browser.
A1: It might be that the IP address has been used by other device. To solve this problem, you have to disconnect the IP Camera with network. Then, use CAM_EZ Search to assign another IP address that no device uses to the IP Camera.
A2: Check the LED on the network. Green and orange LEDs should blink. The green LED in the front side will light or dark regularly. If not, please check the connection of the network between two ends.
A3: Please make sure IP address and communication port that you connect are correct. You can use CAM_EZ Search tool to inspect the settings of IP Camera. Please confirm the gateway settings of IP Camera matching the settings on gateway/router. It might be errors in the gateway, please refer to the description of the gateway.
A4: Please check if there is any conflict happened among the communication port (initialing value =80) of IP Camera, the IP setting/Gateway setting, and your gateway/router. Please modify the settings manually.
IP CAM USER’S GUIDE | PAGE 56/57 | Rev. PV1.0 |