Axis Communications Q6044-C IPv4 Address Configuration, IPv6 Address Configuration, ARP/Ping

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AXIS Q6044-C PTZ Dome Network Camera

System Options

IPv4 Address Configuration

By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.

DHCP (Dynamic Host Configuration Protocol) allows network administrators to centrally manage and automate the assignment of IP addresses. DHCP should only be enabled if using dynamic IP address notification, or if the DHCP can update a DNS server. It is then possible to access the Axis product by name (host name).

If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network for connected Axis products, or reset the product to the factory default settings (see page 55) and then perform the installation again.

To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.

IPv6 Address Configuration

If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the configuration in the network router.

To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be configured in the network router.

ARP/Ping

The product’s IP address can be assigned using ARP and Ping. For instructions, see Assign IP Address Using ARP/Ping on page 47.

The ARP/Ping service is enabled by default but is automatically disabled two minutes after the product is started, or as soon as an IP address is assigned. To re-assign IP address using ARP/Ping, the product must be restarted to enable ARP/Ping for an additional two minutes.

To disable the service, go to System Options > Network > TCP/IP > Basic and clear the option Enable ARP/Ping setting of IP address.

Pinging the product is still possible when the service is disabled.

Assign IP Address Using ARP/Ping

The product's IP address can be assigned using ARP/Ping. The command must be issued within 2 minutes of connecting power.

1.Acquire a free static IP address on the same network segment as the computer.

2.Locate the serial number (S/N) on the product label.

3.Open a command prompt and enter the following commands:

Linux/Unix syntax

arp -s <IP address> <serial number> temp ping -s 408 <IP address>

Linux/Unix example

arp -s 192.168.0.125 00:40:8c:18:10:00 temp ping -s 408 192.168.0.125

Windows syntax (this may require that you run the command prompt as an administrator)

arp -s <IP address> <serial number> ping -l 408 -t <IP address>

Windows example (this may require that you run the command prompt as an administrator)

arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125

4.Check that the network cable is connected and then restart the product by disconnecting and reconnecting power.

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Contents Axis Q6044-C PTZ Dome Network Camera Intellectual Property Rights About this DocumentLegal Considerations LiabilityLearn More SupportAxis Q6044-C PTZ Dome Network Camera Table of ContentsMulti-Connector Cable Troubleshooting Camera Connectors and ButtonsFor technical specifications, see Hardware OverviewSD Card Slot LED IndicatorsMulti-connector Power ButtonMedia Converter Switch Connectors Media Converter SwitchConnector internal 2-pin I/O terminal block Network Connector Dip SwitchesDip switch position Description Media Converter Switch LED IndicatorsSet the Root Password Access the ProductAccess from a Browser Access from the InternetClick Use Https Go to Setup EventsLive View Controls on the Live ViewTo show the manual trigger buttons in the Live View Axis Media Control viewer toolbarPTZ Controls Axis Q6044-C PTZ Dome Network Camera Axis Media Control AMC How to Stream H.264Media Streams QuickTimeTM. The following paths can be used Alternative Methods of Accessing the Video StreamAxis Q6044-C PTZ Dome Network Camera Basic Setup Set Up the ProductPixel Counter VideoVideo Stream 264 Click Save to apply the new settingsImage Stream Profiles Camera SettingsGo to Video Video Stream and select the Image tab Image SettingsOverlay Go to Video Overlay Image Overlay ImageUse Overlay Text in an Action Rule Go to Events Action Rules Privacy MaskStart by enabling overlay text in the video stream Browser Viewer Description Configure the Live ViewDefault Viewer for Browsers Viewer SettingsFor more information about I/O ports, see I/O Ports on Go to Setup Live View ConfigUser Defined Links Output ButtonsPTZ Pan Tilt Zoom Preset PositionsGo to PTZ Preset Positions Click Add to save the preset positionExclude Areas ConfigurationGatekeeper AutotrackingTo add a guard tour Guard TourMax Limits Limits Osdi ZonesAdvanced Tour RecordingControls Operator Same as administrator but with lower priorityControl Queue Axis Q6044-C PTZ Dome Network Camera Motion Detection Set Up Motion Detection WindowsDetectors Shock DetectionMedium level 50% Default valuesParameter Object Size History Sensitivity Description High level 100%Application Licenses Install ApplicationGo to Setup Applications ApplicationsAxis Q6044-C PTZ Dome Network Camera Go to Events Action Rules and click Add Set Up Action RulesEvents TriggersActions Recipient Types Add RecipientsGo to Events Schedules and click Add Set Up RecurrencesSet Up Email Recipients Create SchedulesAxis Q6044-C PTZ Dome Network Camera Go to Recordings List RecordingsRecording List Continuous RecordingLanguages IP Address Filter System OptionsSecurity UsersGo to System Options Security Ieee IeeeCertificates Network Basic TCP/IP SettingsGo to Setup System Options Security Certificates Date & TimeARP/Ping IPv4 Address ConfigurationIPv6 Address Configuration Assign IP Address Using ARP/PingDNS Configuration Advanced TCP/IP SettingsAxis Internet Dynamic DNS Service Axis Internet Dynamic DNS Service requires IPv4NAT traversal port mapping for IPv4 NTP ConfigurationHost Name Configuration Link-Local IPv4 AddressSmtp email QoS Quality of ServiceBonjour UPnPTM can be disabled under System Options Network UPnPTMUPnPTM RTP/H.264Format SD Card StorageSD Card Mount and Unmount SD CardPorts MaintenancePorts & Devices Network ShareLogs & Reports SupportSupport Overview System OverviewFile Upload Reset to Factory Default SettingsPlain Config ScriptingAxis Q6044-C PTZ Dome Network Camera Green/white Ethernet receiving Multi-Connector CableFunction Pin wire Specifications Activated, floating unconnected when Drain, 100 mACheck the Firmware TroubleshootingUpgrade the Firmware Emergency Recovery ProcedureProduct is accessible locally but not externally Symptoms, Possible Causes and Remedial ActionsProblems setting the IP address Product cannot be accessed from a browserKey frames Problems with streaming H.264Video and image problems, general Video Camera SettingsRe-mount the storage device Storage and disk management problemsMedia converter switch Storage disruptionTechnical Specifications Power Function/group Specifications System ApplicationInstallation aid MaintenanceCamera Connectors ConnectorsTerminal connector External ConnectorsFunction Pin Specifications Network connectorPerformance Considerations M5.2
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