Axis Communications Q6044-C user manual Multi-Connector Cable Troubleshooting

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AXIS Q6044-C PTZ Dome Network Camera
Table of Contents
Multi-Connector Cable	57
Troubleshooting	58
Check the Firmware	58
Upgrade the Firmware	58
Symptoms, Possible Causes and Remedial Actions	59
Technical Specifications	62
Connectors	64
Media Converter Switch Connectors	64
Performance Considerations	66

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Contents Axis Q6044-C PTZ Dome Network Camera Legal Considerations About this DocumentLiability Intellectual Property RightsLearn More SupportAxis Q6044-C PTZ Dome Network Camera Table of ContentsMulti-Connector Cable Troubleshooting For technical specifications, see Connectors and ButtonsHardware Overview CameraMulti-connector LED IndicatorsPower Button SD Card SlotMedia Converter Switch Connectors Media Converter SwitchConnector internal 2-pin I/O terminal block Network Connector Dip SwitchesDip switch position Description Media Converter Switch LED IndicatorsAccess from a Browser Access the ProductAccess from the Internet Set the Root PasswordLive View Go to Setup EventsControls on the Live View Click Use HttpsTo show the manual trigger buttons in the Live View Axis Media Control viewer toolbarPTZ Controls Axis Q6044-C PTZ Dome Network Camera Axis Media Control AMC How to Stream H.264Media Streams QuickTimeTM. The following paths can be used Alternative Methods of Accessing the Video StreamAxis Q6044-C PTZ Dome Network Camera Basic Setup Set Up the ProductPixel Counter VideoVideo Stream 264 Click Save to apply the new settingsImage Stream Profiles Camera SettingsGo to Video Video Stream and select the Image tab Image SettingsOverlay Go to Video Overlay Image Overlay ImageUse Overlay Text in an Action Rule Go to Events Action Rules Privacy MaskStart by enabling overlay text in the video stream Default Viewer for Browsers Configure the Live ViewViewer Settings Browser Viewer DescriptionUser Defined Links Go to Setup Live View ConfigOutput Buttons For more information about I/O ports, see I/O Ports onGo to PTZ Preset Positions Preset PositionsClick Add to save the preset position PTZ Pan Tilt ZoomGatekeeper ConfigurationAutotracking Exclude AreasTo add a guard tour Guard TourMax Limits Advanced Osdi ZonesTour Recording LimitsControls Operator Same as administrator but with lower priorityControl Queue Axis Q6044-C PTZ Dome Network Camera Detectors Set Up Motion Detection WindowsShock Detection Motion DetectionParameter Object Size History Sensitivity Description Default valuesHigh level 100% Medium level 50%Go to Setup Applications Install ApplicationApplications Application LicensesAxis Q6044-C PTZ Dome Network Camera Events Set Up Action RulesTriggers Go to Events Action Rules and click AddActions Recipient Types Add RecipientsSet Up Email Recipients Set Up RecurrencesCreate Schedules Go to Events Schedules and click AddAxis Q6044-C PTZ Dome Network Camera Recording List RecordingsContinuous Recording Go to Recordings ListLanguages Security System OptionsUsers IP Address FilterGo to System Options Security Ieee IeeeCertificates Go to Setup System Options Security Certificates Basic TCP/IP SettingsDate & Time NetworkIPv6 Address Configuration IPv4 Address ConfigurationAssign IP Address Using ARP/Ping ARP/PingAxis Internet Dynamic DNS Service Advanced TCP/IP SettingsAxis Internet Dynamic DNS Service requires IPv4 DNS ConfigurationHost Name Configuration NTP ConfigurationLink-Local IPv4 Address NAT traversal port mapping for IPv4Smtp email QoS Quality of ServiceUPnPTM UPnPTM can be disabled under System Options Network UPnPTMRTP/H.264 BonjourSD Card StorageMount and Unmount SD Card Format SD CardPorts & Devices MaintenanceNetwork Share PortsSupport Overview SupportSystem Overview Logs & ReportsPlain Config Reset to Factory Default SettingsScripting File UploadAxis Q6044-C PTZ Dome Network Camera Function Pin wire Specifications Multi-Connector CableActivated, floating unconnected when Drain, 100 mA Green/white Ethernet receivingUpgrade the Firmware TroubleshootingEmergency Recovery Procedure Check the FirmwareProblems setting the IP address Symptoms, Possible Causes and Remedial ActionsProduct cannot be accessed from a browser Product is accessible locally but not externallyVideo and image problems, general Problems with streaming H.264Video Camera Settings Key framesMedia converter switch Storage and disk management problemsStorage disruption Re-mount the storage deviceTechnical Specifications Installation aid Function/group Specifications System ApplicationMaintenance PowerCamera Connectors ConnectorsFunction Pin Specifications External ConnectorsNetwork connector Terminal connectorPerformance Considerations M5.2

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AXIS Q6044-C PTZ Dome Network Camera

Table of Contents

Multi-Connector Cable

Troubleshooting