Axis Communications Q1615 user manual Troubleshooting, Connectors Performance Considerations

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AXIS Q1615 Network Camera
Table of Contents
Ports & Devices	55
Maintenance	56
Support	57
Advanced	58
Reset to Factory Default Settings	58
Troubleshooting	60
Checking the Firmware	60
Upgrading the Firmware	60
Symptoms, Possible Causes and Remedial Actions	61
Technical Specifications	64
Connectors	67
Performance Considerations	69

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Contents Axis Q1615 Network Camera Legal Considerations About this DocumentLiability Intellectual Property RightsLearn More SupportAxis Q1615 Network Camera Table of ContentsConnectors Performance Considerations TroubleshootingHardware Overview Connectors and ButtonsFor technical specifications, see Connector Network ConnectorPower Connector Audio ConnectorStatus LED Behavior for Focus Assistant LED IndicatorsFunction Button Color IndicationReplacing the lens Buzzer Signal for Focus AssistantBuzzer LensAxis Q1615 Network Camera Access from a Browser Accessing the ProductAccess from the Internet Set the Root PasswordConfigure Capture Mode Set Power Line FrequencyLive View Controls on the Live ViewAxis Media Control viewer toolbar Go to Setup EventsManual Trigger To show the manual trigger buttons in the Live ViewAMC Audio Controls PTZ ControlsAxis Media Control AMC How to Stream H.264Media Streams QuickTimeTM. The following paths can be used Alternative Methods of Accessing the Video StreamJava applet supports simplex audio with G.711 encoding Accessing Audio StreamsAdjust Focus Setting Up the ProductBasic Setup Focus Assistant Video Stream Video and AudioPixel Counter Image264 Click Save to apply the new settingsStream Profiles Capture Mode Camera SettingsGo to Setup Video & Audio Camera Settings View AreaImage Correction Image AppearanceWhite Balance Wide Dynamic RangeSet Shutter to Exposure SettingsShutter & Gain View Area Overlay Image OverlayGo to Video & Audio Video Stream and select the Image tab Go to Video & Audio Overlay ImageFocus Privacy MaskUse Overlay Text in an Action Rule Go to Events Action RulesAudio Modes Audio SettingsAudio Input BasicAudio Output Audio ClipsAxis Q1615 Network Camera Default Viewer for Browsers Live View ConfigViewer Settings Browser Viewer DescriptionUser Defined Links Go to Setup Live View ConfigOutput Buttons For more information about I/O ports, see I/O Ports onGo to PTZ Preset Positions Preset PositionsPTZ Pan Tilt Zoom Guard TourAdvanced Operator Same as administrator but with lower priorityControl Queue ControlsCamera Tampering DetectorsMotion Detection Shock DetectionMotion Detection Parameters Set Up Motion Detection WindowsAudio Detection Default valuesRecommended values 15% 60-90% 75-95%Go to Setup Applications Install ApplicationApplications Application LicensesAxis Q1615 Network Camera Events Input SignalDetectors HardwareConvert Event Types to Action Rules Setting Up an Action RuleSystem TimeGo to Events Action Rules and click Add RecipientsRecipient Use with actionSchedules Setting Up an Email RecipientGo to Events Recipients and click Add Go to Events Schedules and click AddGo to Events Recurrences and click Add RecurrencesRecording List RecordingsContinuous Recording Go to Recordings ListLanguages Security System OptionsUsers IP Address FilterGo to System Options Security Ieee IeeeCertificates Go to Setup System Options Security Certificates To install a self-signed certificateClick Install certificate and upload the certificate Date & TimeNetwork Basic TCP/IP SettingsAxis Internet Dynamic DNS Service Advanced TCP/IP SettingsAxis Internet Dynamic DNS Service requires IPv4 DNS ConfigurationHost Name Configuration NTP ConfigurationLink-Local IPv4 Address NAT traversal port mapping for IPv4FTP QoS Quality of ServiceUPnPTM UPnPTM can be disabled under System Options Network UPnPTMRTP/H.264 BonjourPorts & Devices StorageSD Card Network ShareLED Indicators MaintenanceCOM Port Port StatusSupport Overview SupportSystem Overview Logs & ReportsPlain Config Reset to Factory Default SettingsScripting File UploadAxis Q1615 Network Camera Emergency Recovery Procedure TroubleshootingChecking the Firmware Upgrading the FirmwareProblems setting the IP address Symptoms, Possible Causes and Remedial ActionsProduct cannot be accessed from a browser Product is accessible locally but not externallyStatus and Network indicator LEDs are flashing red rapidly Problems with streaming H.264Video and image problems, general Setup Video & Audio Camera SettingsStorage and disk management problems SettingsNo audio Poor audio qualityTechnical Specifications Specification Network Security Function/group Specifications Audio Audio streamingAudio input Audio outputPower Function/group SpecificationsConnectors WeightConnector ConnectorsFunction Pin Specifications Setup exampleFunction Pin RS485/422 ConnectorAudio Input Audio Output Performance Considerations M2.12

AXIS Q1615 Network Camera

Table of Contents

Troubleshooting

Connectors

Performance Considerations