Axis Communications Q1615 user manual Network, Basic TCP/IP Settings

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AXIS Q1615 Network Camera

System Options

Network

Basic TCP/IP Settings

The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled.

IPv4 Address Configuration

By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.

DHCP (Dynamic Host Configuration Protocol) allows network administrators to centrally manage and automate the assignment of IP addresses. DHCP should only be enabled if using dynamic IP address notification, or if the DHCP can update a DNS server. It is then possible to access the Axis product by name (host name).

If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network for connected Axis products, or reset the product to the factory default settings (see page 58) and then perform the installation again.

To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.

IPv6 Address Configuration

If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the configuration in the network router.

To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be configured in the network router.

ARP/Ping

The product’s IP address can be assigned using ARP and Ping. For instructions, see Assign IP Address Using ARP/Ping on page 50.

The ARP/Ping service is enabled by default but is automatically disabled two minutes after the product is started, or as soon as an IP address is assigned. To re-assign IP address using ARP/Ping, the product must be restarted to enable ARP/Ping for an additional two minutes.

To disable the service, go to System Options > Network > TCP/IP > Basic and clear the option Enable ARP/Ping setting of IP address.

Pinging the product is still possible when the service is disabled.

Assign IP Address Using ARP/Ping

The product's IP address can be assigned using ARP/Ping. The command must be issued within 2 minutes of connecting power.

1.Acquire a free static IP address on the same network segment as the computer.

2.Locate the serial number (S/N) on the product label.

3.Open a command prompt and enter the following commands:

Linux/Unix syntax

arp -s <IP address> <serial number> temp ping -s 408 <IP address>

Linux/Unix example

arp -s 192.168.0.125 00:40:8c:18:10:00 temp ping -s 408 192.168.0.125

Windows syntax (this may require that you run the command prompt as an administrator) arp -s <IP address> <serial number>

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Contents Axis Q1615 Network Camera Liability About this DocumentLegal Considerations Intellectual Property RightsSupport Learn MoreTable of Contents Axis Q1615 Network CameraTroubleshooting Connectors Performance ConsiderationsHardware Overview Connectors and ButtonsFor technical specifications, see Power Connector Network ConnectorConnector Audio ConnectorFunction Button LED IndicatorsStatus LED Behavior for Focus Assistant Color IndicationBuzzer Buzzer Signal for Focus AssistantReplacing the lens LensAxis Q1615 Network Camera Access from the Internet Accessing the ProductAccess from a Browser Set the Root PasswordLive View Set Power Line FrequencyConfigure Capture Mode Controls on the Live ViewManual Trigger Go to Setup EventsAxis Media Control viewer toolbar To show the manual trigger buttons in the Live ViewPTZ Controls AMC Audio ControlsAxis Media Control AMC How to Stream H.264Media Streams Alternative Methods of Accessing the Video Stream QuickTimeTM. The following paths can be usedAccessing Audio Streams Java applet supports simplex audio with G.711 encodingAdjust Focus Setting Up the ProductBasic Setup Focus Assistant Pixel Counter Video and AudioVideo Stream Image264 Click Save to apply the new settingsStream Profiles Go to Setup Video & Audio Camera Settings Camera SettingsCapture Mode View AreaWhite Balance Image AppearanceImage Correction Wide Dynamic RangeSet Shutter to Exposure SettingsShutter & Gain View Area Go to Video & Audio Video Stream and select the Image tab OverlayOverlay Image Go to Video & Audio Overlay ImageUse Overlay Text in an Action Rule Privacy MaskFocus Go to Events Action RulesAudio Input Audio SettingsAudio Modes BasicAudio Clips Audio OutputAxis Q1615 Network Camera Viewer Settings Live View ConfigDefault Viewer for Browsers Browser Viewer DescriptionOutput Buttons Go to Setup Live View ConfigUser Defined Links For more information about I/O ports, see I/O Ports onPTZ Pan Tilt Zoom Preset PositionsGo to PTZ Preset Positions Guard TourControl Queue Operator Same as administrator but with lower priorityAdvanced ControlsMotion Detection DetectorsCamera Tampering Shock DetectionSet Up Motion Detection Windows Motion Detection ParametersRecommended values Default valuesAudio Detection 15% 60-90% 75-95%Applications Install ApplicationGo to Setup Applications Application LicensesAxis Q1615 Network Camera Detectors Input SignalEvents HardwareSystem Setting Up an Action RuleConvert Event Types to Action Rules TimeRecipient RecipientsGo to Events Action Rules and click Add Use with actionGo to Events Recipients and click Add Setting Up an Email RecipientSchedules Go to Events Schedules and click AddRecurrences Go to Events Recurrences and click AddContinuous Recording RecordingsRecording List Go to Recordings ListLanguages Users System OptionsSecurity IP Address FilterGo to System Options Security Ieee IeeeCertificates Click Install certificate and upload the certificate To install a self-signed certificateGo to Setup System Options Security Certificates Date & TimeBasic TCP/IP Settings NetworkAxis Internet Dynamic DNS Service requires IPv4 Advanced TCP/IP SettingsAxis Internet Dynamic DNS Service DNS ConfigurationLink-Local IPv4 Address NTP ConfigurationHost Name Configuration NAT traversal port mapping for IPv4QoS Quality of Service FTPRTP/H.264 UPnPTM can be disabled under System Options Network UPnPTMUPnPTM BonjourSD Card StoragePorts & Devices Network ShareCOM Port MaintenanceLED Indicators Port StatusSystem Overview SupportSupport Overview Logs & ReportsScripting Reset to Factory Default SettingsPlain Config File UploadAxis Q1615 Network Camera Checking the Firmware TroubleshootingEmergency Recovery Procedure Upgrading the FirmwareProduct cannot be accessed from a browser Symptoms, Possible Causes and Remedial ActionsProblems setting the IP address Product is accessible locally but not externallyVideo and image problems, general Problems with streaming H.264Status and Network indicator LEDs are flashing red rapidly Setup Video & Audio Camera SettingsNo audio SettingsStorage and disk management problems Poor audio qualityTechnical Specifications Audio input Function/group Specifications Audio Audio streamingSpecification Network Security Audio outputConnectors Function/group SpecificationsPower WeightFunction Pin Specifications ConnectorsConnector Setup exampleFunction Pin RS485/422 ConnectorAudio Input Audio Output Performance Considerations M2.12