Axis Communications P5414E Support Overview, System Overview, Logs & Reports, Scripting

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AXIS P5414–E PTZ Dome Network Camera

System Options

For information about firmware upgrade, see Upgrading the Firmware, on page 55.

Support

Support Overview

The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance.

See also Troubleshooting, on page 55.

System Overview

To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log items. Many of the captions are links to the proper Setup page.

Logs & Reports

The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your query.

System Log - Provides information about system events.

Access Log - Lists all failed attempts to access the product. The Access Log can also be configured to list all connections to the product (see below).

Server Report - Provides information about the product status in a pop-up window. The Access Log is automatically included in the Server Report.

You can view or download the server report. Downloading the server report creates a .zip file that contains a complete server report text file in UTF–8 format. Select the Include snapshot with default image settings option to include a snapshot of the product’s Live View that also shows the settings specified under Video Stream>Image>Image Appearance. The server report .zip file should always be included when contacting support.

Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or when contacting Axis Support.

Connection List - Lists all clients that are currently accessing media streams.

Crash Report - Generates an archive with debugging information. The report takes several minutes to generate.

The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Configuration. The Access Log can be configured to list all connections to the product (select Critical, Warnings & Info).

Advanced

Scripting

Scripting allows experienced users to customize and use their own scripts.

NOTICE

Improper use may cause unexpected behavior and loss of contact with the Axis product.

Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized scripts.

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Contents Axis P5414-E PTZ Dome Network Camera About this Document Legal ConsiderationsLiability Intellectual Property RightsSupport Learn MoreTable of Contents Axis P5414-E PTZ Dome Network CameraTechnical Specifications Connectors and Buttons Network ConnectorHardware Overview Hardware OverviewLED Indicators Accessing the Product Accessing the ProductAccess from a Browser Accessing the Product Access from the Internet Set the Root PasswordLive View Controls on the Live ViewAxis Media Control viewer toolbar Go to Setup EventsManual Trigger PTZ Controls AMC Audio ControlsAxis P5414-E PTZ Dome Network Camera How to Stream H.264 Media StreamsMedia Streams Axis Media Control AMCAlternative Methods of Accessing the Video Stream Accessing Audio Streams Setting Up the Product Setting Up the ProductBasic Setup Video and Audio Video and AudioVideo Stream ImageStream Profiles Camera Settings264 Exposure Settings Image AppearanceWhite Balance Wide Dynamic RangeDay/Night OverlayGo to Video & Audio Video Stream and select the Image tab Using Overlay Text in an Action Rule Overlay ImageGo to Video & Audio Overlay Image Go to Events Action RulesAudio Settings Video and Audio Privacy MaskAudio Modes Audio InputAudio Clips Audio OutputLive View Config Live View ConfigDefault Viewer for Browsers Viewer Settings Go to Setup Live View ConfigUser Defined Links Output ButtonsAxis P5414-E PTZ Dome Network Camera Preset Positions PTZ Pan Tilt ZoomPTZ Pan Tilt Zoom Focus WindowPTZ Pan Tilt Zoom Gatekeeper Guard TourOsdi Zones Go to PTZ Guard Tour and click AddAdvanced Control QueueLimits ControlsAxis P5414-E PTZ Dome Network Camera Set Up Motion Detection Windows DetectorsDetectors Motion DetectionAudio Detection Motion Detection ParametersInstall Application ApplicationsApplications Application LicensesAxis P5414-E PTZ Dome Network Camera Events EventsSetting Up an Action Rule SystemTime PTZ ControlRecipients Fallback ActionRecipient Use with action Go to Events Recipients and click AddSetting Up an Email Recipient SchedulesRecurrences Go to Events Schedules and click AddGo to Events Recurrences and click Add Recordings RecordingsRecording List Continuous RecordingLanguages LanguagesSystem Options System OptionsSecurity UsersCertificates IeeeGo to System Options Security Ieee Audio Support Date & TimeGo to System Options Security Certificates Basic TCP/IP Settings System Options NetworkAdvanced TCP/IP Settings Axis Internet Dynamic DNS ServiceDNS Configuration Axis Video Hosting System AvhsNTP Configuration Host Name ConfigurationLink-Local IPv4 Address NAT traversal port mapping for IPv4QoS Quality of Service Smtp emailUPnPTM UPnPTM can be disabled under System Options Network UPnPTMRTP/H.264 Storage BonjourSD Card Network ShareMaintenance Ports & DevicesPorts Port StatusSupport Support OverviewSystem Overview Logs & ReportsPlain Config Reset to Factory Default SettingsFile Upload Repainting the Camera Repainting the CameraTroubleshooting TroubleshootingEmergency Recovery Procedure Checking the FirmwareProblems setting the IP address Symptoms, Possible Causes and Remedial ActionsProduct cannot be accessed from a browser Problems with streaming H.264 Product is accessible locally but not externallyBasic Video and image problems, general Setup Video & Audio Camera SettingsSettings Storage and disk management problemsTechnical Specifications Technical SpecificationsFunction/group Specifications Network Security InstallationMaintenance SupportedConnectors Terminal ConnectorO configured as input O configured as output Performance Considerations Function PinM2.2

P5414E specifications

The Axis Communications P5414E is a high-performance pan-tilt-zoom (PTZ) network camera designed for versatile surveillance applications. Ideal for outdoor environments, this camera combines advanced imaging technology with sophisticated features, catering to the needs of security professionals looking for reliable performance.

One of the standout features of the P5414E is its 720p resolution capability, providing clear and sharp images for effective monitoring. The camera is equipped with a powerful 18x optical zoom, enabling users to zoom in on specific areas without losing image quality. This is particularly useful in scenarios where detailed surveillance is crucial, such as monitoring large open spaces or capturing high-definition images of distant subjects.

The P5414E employs Axis’ streaming technology, allowing for smooth and efficient video transmission over the network. It supports multiple H.264 and Motion JPEG streams, enabling users to customize the stream quality depending on their networking conditions and storage needs. This flexibility is essential for optimizing bandwidth usage while maintaining image fidelity.

For nighttime surveillance, the P5414E incorporates advanced infrared (IR) technology, allowing it to capture high-quality images even in low-light conditions. With a built-in IR illuminator, the camera can provide visibility in complete darkness, ensuring continuous monitoring around the clock.

The camera's rugged design is specifically built to withstand harsh weather conditions. It includes an IP66-rated housing, making it resistant to dust and water ingress, while also operating effectively in a temperature range of -40°C to 50°C (-40°F to 122°F). This durability makes the P5414E suitable for a variety of challenging environments.

In addition to its robust features, the P5414E includes Axis’ advanced analytic functionalities, such as digital auto tracking and motion detection. These features enhance the camera's capability to alert users of suspicious activities in real time, significantly improving the effectiveness of security operations.

Moreover, the camera is equipped with Power over Ethernet (PoE), simplifying installation and reducing the need for multiple cables. This integration of power and data transmission through a single cable not only streamlines setup but also ensures a more efficient and reliable operation.

The Axis Communications P5414E represents the pinnacle of surveillance technology, combining high-resolution video, robust features, and practical design to meet the demands of modern security environments. Its cutting-edge technologies provide users with the tools needed for comprehensive monitoring and effective response to security threats.