Axis Communications P3367VE user manual Storage and disk management problems, Focus, zoom, and fan

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AXIS P3367–VE Fixed Dome Network Camera

Troubleshooting

Storage and disk management problems

Storage disruption	A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other
	read or write problems occur. To identify the source of the problem, check the System Log under
	System Options > Support > Logs & Reports. Depending on the problem, it might be necessary to
	re-mount the storage device.
	For information on how to set up a storage disruption alarm, see Events on page 39.
Video cannot be recorded	Check that the SD card is not write protected (that is, read only).
SD card cannot be mounted	Reformat the SD card and then click Mount.
Focus, zoom, and fan

Remote focus and zoom do	During startup in a cold environment, function in these mechanical parts is suspended until they
not work	are sufficiently heated.
Fan cannot be activated	During startup in a cold environment, function in this mechanical part is suspended until it
	is sufficiently heated.

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Contents Axis P3367-VE Fixed Dome Network Camera About this document Legal ConsiderationsLiability Intellectual Property RightsSupport Learn MoreTable of Contents Axis P3367-VE Fixed Dome Network CameraConnectors Performance Considerations Hardware Overview Connectors and Buttons LED Indicators Color IndicationAccess from a Browser Access the ProductStart a browser Internet Explorer, Firefox, Safari Set the Root Password Access from the InternetClick Use Https Set Power Line Frequency Configure Capture ModeLive View Controls on the Live ViewGo to Setup Events Axis Media Control viewer toolbarManual Trigger To show the manual trigger buttons in the Live ViewPTZ Controls Speaker button Click to turn the speakers on or offMedia Streams How to Stream H.264Axis Media Control AMC Alternative Methods of Accessing the Video Stream QuickTimeTM. The following paths can be usedAccess Audio Streams Java applet supports simplex audio with G.711 encodingSet Up the Product Basic SetupVideo and Audio Video StreamClick Save to apply the new settings Pixel CounterImage 264Capture Mode Camera SettingsStream Profiles Go to Setup Video & Audio Camera Settings Image AppearanceWhite Balance Wide Dynamic RangeExposure Settings Iris adjustmentShutter & Gain Set Shutter toSelect an Aspect ratio and a Video stream resolution View AreaOverlay Day/NightTo enable overlays Overlay ImageGo to Video & Audio Video Stream and select the Image tab Go to Video & Audio Overlay ImagePrivacy Mask Focus & ZoomUse Overlay Text in an Action Rule Go to Events Action RulesAudio Settings When satisfied, click Enable iris to enable the irisAudio Modes Audio InputAudio Clips Audio OutputConfigure the Live View Default Viewer for BrowsersViewer Settings Go to Setup Live View ConfigUser Defined Links Output ButtonsAxis P3367-VE Fixed Dome Network Camera Go to PTZ Preset Positions Preset PositionsPTZ Pan Tilt Zoom Guard Tour AdvancedControls To add a guard tourOperator Same as administrator but with lower priority Control QueueDetectors Camera TamperingMotion Detection Go to Detectors Camera TamperingSet Up Motion Detection Windows Motion Detection ParametersGo to Detectors Motion Detection Parameter Object Size History Sensitivity DescriptionAudio Detection Install Application Go to Setup ApplicationsApplications Application LicensesAxis P3367-VE Fixed Dome Network Camera Set Up Action Rules EventsTriggers Go to Events Action Rules and click AddInput Signal HardwareStorage SystemAdd Recipients ActionsRecipient Types PTZ ControlSet Up Email Recipients Recipient Use with actionSet Up Recurrences Create SchedulesTo create a new schedule Go to Events Schedules and click AddRecordings Find RecordingsPlay Recording Go to Recordings ListExport Video Clip Continuous RecordingTo play a recording, follow these steps Go to Recordings ContinuousLanguages System Options SecurityUsers IP Address FilterCertificates IeeeGo to System Options Security Ieee To install a self-signed certificate Go to Setup System Options Security CertificatesClick Install certificate and upload the certificate Date & TimeBasic TCP/IP Settings NetworkAdvanced TCP/IP Settings Axis Internet Dynamic DNS ServiceAxis Internet Dynamic DNS Service requires IPv4 DNS ConfigurationNTP Configuration Host Name ConfigurationLink-Local IPv4 Address NAT traversal port mapping for IPv4QoS Quality of Service FTPUPnPTM UPnPTM can be disabled under System Options Network UPnPTMRTP/H.264 Storage BonjourSD Card Mount and Unmount SD CardUnder General Settings, select Autoformat to Network ShareTo add a network share Go to System Options Storage Click Network SharePorts & Devices MaintenanceSupport System Overview Logs & ReportsScripting File UploadReset to Factory Default Settings Plain ConfigTroubleshooting Upgrade the FirmwareFirmware To upgrade the product’s firmware Check the FirmwareSymptoms, Possible Causes and Remedial Actions Emergency Recovery ProcedureProblems setting the IP address Product cannot be accessed from a browserProblems with streaming H.264 Product is accessible locally but not externallyBasic Status and Network indicator LEDs are flashing red rapidly Video and image problems, generalSetup Video & Audio Camera Settings SettingsStorage and disk management problems Focus, zoom, and fanTechnical Specifications Function/group Specifications Users Installation aidsAudio Audio streaming AudioFunction/group Specifications Installation Maintenance General CasingPower ConnectorsConnectors Function/group Specifications VideoSoftware not Included Warranty Optional Function Pin SpecificationsAudio Input Performance ConsiderationsOutput Axis P3367-VE Fixed Dome Network Camera M4.2