Panasonic WV-NS324 operating instructions Troubleshooting

Page 60

TROUBLESHOOTING

Symptom	What to do	Reference page
No picture is displayed.	• Is the AC adapter firmly plugged in to the outlet?
	• Are the POWER IN terminals on the camera connected with
	the AC adapter properly?	8, 12
	• Is the video cable or network cable connected properly?

Cannot access the camera from the	• Are the network cables connected properly?
browser.	• Is the status indicator lamp of the network connection termi-
	nal on?
	If not, a network connection has not been established or the
	other devices are not in operation.	16
	• Is a valid IP address set for the camera?
	• Are you connecting to a wrong IP address?
	Open the command prompt on your PC and enter:
	>ping (enter here the IP address set for the camera).
	If the camera replies, the connection is correct.
	If not, set the correct IP address for your PC and/or to the
	camera.

HTML documents are not displayed.	• HTML files in the camera might be broken. Initializing is	52
	required.

-61-

Image 60

Contents Operating Instructions English Version Important Safety Instructions Contents Features PrefaceSystem Requirements TrademarksCamera Cleaning Preset Data Uploading or DownloadingDocument Convention Precautions Construction Installation Setting SwitchesDisassembling the Camera Assemble the CameraCutout in Decoration Cover Top Cable ExitTop Cable Exit AC Power Supply Connection How to Assemble the Cable with the Accessory ConnectorConnect this to 24V AC Class 2 Power Supply only ConnectionsNetwork Connections Necessaries Connection to Internet TypeSetup with PC Setup with the Provided Panasonic IP Setup SoftwareDNS Network Setup of Your PC Preparations for the PCNetwork Setup of the Camera Page Network Setup Parameters vs. Connection Type Connection type Parameter descriptionDhcp DdnsDhcp server assigns an IP address to the camera automatical Preliminary Setup Ddns Dynamic DNS Consult your system administrator Access from the PC Operating the CameraMulti Screen Select Camera ControlAccess from a System Device PAN/TILT ZOOM/FOCUS Iris Preset Auto PAN Function Comparison / PC Network vs. Camera sitePrior to Setup Buttons Used for Setup MenusCamera Setup Menus From the PCSetup Setup MenuFocus Switch Setting Procedures PresettingMenu Display Position Setting Position SET To Set Panning/Tilting PositionsTo Set the Lens Zoom and Focus Positions Preset Identification Setting Preset ID Deleting Preset Positions Light Control Setting ALC/MANUALAuto Focus Setting AF Mode To Return to the Preset Number Set MenuHome Position Setting Home Self-return Setting Self ReturnAuto Mode Selection Auto Mode OFF Auto PANAuto Flip-A-Chip Setting Cleaning CleaningImage Hold Image Hold 30S 20S 10SCamera Setting To Display the Camera Setting MenuCamera Identification Camera ID To Enter a New Camera IDALC Mode with BLC on ALC Mode with BLC OFFShutter Speed Setting Shutter Line-lock Sync Mode LLGain Control AGC Synchronization SyncAuto-Tracing White Balance Mode ATW White Balance White BALAutomatic White Balance Control Mode AWC Electronic Zoom EL-ZOOMElectronic Sensitivity Enhancement Sens UP Motion Detector Motion DETX4 FIX X2 FIX OFF Demonstration Display Demo Mode Special Menu SpecialDigital Noise Reduction DNR To Restore the Camera Default Position Refresh Camera Resetting Camera ResetReset to the Factory Default Settings To Close the Special MenuCamera Setup with PC Setup from PC Image SetupAlarm Setup FTP Client Setup User Setup Host Setup System Setup Multiscreen Setup Preset Setup Auto Pan SettingSetting the Switches Common proceduresInitializing Viewing Pictures Still Picture Storage to the PCAlarm Functions When alarm arisesCanceling Alarm Display VMD SetupDetection Area Setup Transferring Picture FilesPage Reviewing Alarm Pictures Resetting Alarm How to customize contents of e-mail notificationStep Substitution Letter Description indication type etcUser Name admin Password None Step Auxiliary Output Control Auxiliary Output ControlTroubleshooting Specifications Prevention of Blooming and SmearNetwork Section Camera SectionAccessories Optional AccessoriesLens/Mechanism sections Appendix Panasonic Digital Communications & Security Company