Axis Communications 463001 Accessing the Product Access from the Internet, Set the Root Password

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AXIS Q1604-E Network Camera

Accessing the Product

Access from the Internet

Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options > Network > TCP/IP Advanced.

For more information, see NAT traversal (port mapping) for IPv4, on page 48. See also AXIS Internet Dynamic DNS Service at www.axiscam.net

For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup

Set the Root Password

To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.

To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certificate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt traffic between web browsers and servers. The HTTPS certificate ensures encrypted exchange of information. See HTTPS, on page 43.

The default administrator user name root is permanent and cannot be deleted. If the password for root is lost, the product must be reset to the factory default settings. See Reset to Factory Default Settings, on page 54.

To set the password via a standard HTTP connection, enter it directly in the dialog.

To set the password via an encrypted HTTPS connection, follow these steps:

1.Click Use HTTPS.

A temporary certificate (valid for one year) is created, enabling encryption of all traffic to and from the product, and the password can now be set securely.

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Contents Axis Q1604-E Network Camera Legal Considerations About this documentLiability Intellectual Property RightsLearn More SupportAxis Q1604-E Network Camera Table of ContentsTechnical Specifications Hardware Overview Hardware OverviewAxis Q1604-E Network Camera Axis Q1604-E Network Camera Connectors and Buttons Cold Startup Delay SwitchLED indicators in camera LED IndicatorsSD Card Slot Control ButtonReplacing the lens Hardware Overview Status LED Behavior for Focus AssistantAccessing the Product Accessing the ProductAccess from a Browser Set the Root Password Accessing the Product Access from the InternetClick Use Https Live View Configure Capture ModeControls on the Live View Manual TriggerAxis Media Control viewer toolbar Go to Setup EventsAMC Audio Controls Media Streams How to Stream H.264Media Streams Axis Media Control AMCAlternative Methods of Accessing the Video Stream Accessing Audio Streams Setting Up the Product Setting Up the ProductBasic Setup Adjust FocusSetting Up the Product Focus Assistant Video and Audio Video and AudioVideo Stream Pixel Counter264 ImageCapture Mode Camera SettingsGo to Setup Video & Audio Camera Settings Stream ProfilesImage Appearance Exposure SettingsWhite Balance Wide Dynamic RangeShutter & Gain OverlaySet Shutter to IR cut filterOverlay Image Privacy MaskGo to Video & Audio Overlay Image Audio Modes Video and Audio Audio SettingsAudio Input Audio Output Audio ClipsLive View Config Live View ConfigDefault Viewer for Browsers Go to Setup Live View Config Viewer SettingsUser Defined Links Output ButtonsFor more information about I/O ports, see I/O Ports, on Detectors DetectorsCamera Tampering Motion DetectionMotion Detection Parameters Set Up Motion Detection WindowsAudio Detection Default valuesLow level 0% Recommended valuesApplications Install ApplicationApplications Application LicensesAxis Q1604-E Network Camera Events EventsGo to Events Action Rules and click Add Setting Up an Action RuleEvents Recipients Setting Up an Email RecipientRecipient Use with action Go to Events Recipients and click AddRecurrences SchedulesGo to Events Schedules and click Add Go to Events Recurrences and click AddRecordings RecordingsRecording List Continuous RecordingLanguages LanguagesSystem Options System OptionsSecurity UsersCertificates IeeeGo to System Options Security Ieee Date & Time Go to Setup System Options Security CertificatesAudio Support System Options Network Basic TCP/IP SettingsAxis Internet Dynamic DNS Service Advanced TCP/IP SettingsDNS Configuration Axis Video Hosting System AvhsHost Name Configuration NTP ConfigurationLink-Local IPv4 Address NAT traversal port mapping for IPv4FTP QoS Quality of ServiceUPnPTM UPnPTM can be disabled under System Options Network UPnPTMRTP/H.264 BonjourSD Card System Options StorageNetwork Share Go to System Options Storage and click SD CardPorts & Devices MaintenancePorts Port StatusAdvanced System Options SupportPlain Config Reset to Factory Default SettingsFile Upload Troubleshooting TroubleshootingEmergency Recovery Procedure Checking the FirmwareProblems setting the IP address Symptoms, Possible Causes and Remedial ActionsProduct cannot be accessed from a browser Problems with streaming H.264 Product is accessible locally but not externallyBasic Video and image problems, general Status and Network indicator LEDs are flashing red rapidlySetup Video & Audio Camera Settings SettingsStorage disruption Storage and disk management problemsTechnical Specifications Technical SpecificationsAlarm actions Function/group Specifications Audio Audio streamingInstallation aids Input/output Audio inputConnectors Function Pin Specifications Audio Input Audio Output Performance ConsiderationsM5.3