Axis Communications 463001 user manual About this document, Legal Considerations, Liability

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About this document

This manual is intended for administrators and users of the AXIS Q1604-E Network Camera, and is applicable to firmware 5.50 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications. Later version of this document will be posted to the Axis website, as required. See also the product’s online help, available via the web-based interface.

Legal Considerations

Video and audio surveillance can be regulated by laws that vary from country to country. Check the laws in your local region before using this product for surveillance purposes.

This product includes one (1) H.264 decoder license and one (1) AAC decoder license. To purchase further licenses, contact your reseller.

Liability

Every care has been taken in the preparation of this document. Please inform your local Axis office of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Axis Communications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material. This product is only to be used for its intended purpose.

Intellectual Property Rights

Axis AB has intellectual property rights relating to technology embodied in the product described in this document. In particular, and without limitation, these intellectual property rights may include one or more of the patents listed at www.axis.com/patent.htm and one or more additional patents or pending patent applications in the US and other countries.

This product contains licensed third-party software. See the menu item “About” in the product’s user interface for more information.

This product contains source code copyright Apple Computer, Inc., under the terms of Apple Public Source License 2.0 (see www.opensource.apple.com/apsl). The source code is available from https://developer.apple.com/bonjour/

Equipment Modifications

This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains no user-serviceable components. Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals.

Trademark Acknowledgments

AXIS COMMUNICATIONS, AXIS, ETRAX, ARTPEC and VAPIX are registered trademarks or trademark applications of Axis AB in various jurisdictions. All other company names and products are trademarks or registered trademarks of their respective companies.

Apple, Boa, Apache, Bonjour, Ethernet, Internet Explorer, Linux, Microsoft, Mozilla, Real, SMPTE, QuickTime, UNIX, Windows, Windows Vista and WWW are registered trademarks of the respective holders. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Oracle and/or its affiliates. UPnPTM is a certification mark of the UPnPTM Implementers Corporation.

SD, SDHC and SDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both. Also, miniSD, microSD, miniSDHC, microSDHC, microSDXC are all trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.

Regulatory Information

Europe

This product complies with the applicable CE marking directives and harmonized standards:

Electromagnetic Compatibility (EMC) Directive 2004/108/EC. See Electromagnetic Compatibility (EMC), on page 2 .

Low Voltage (LVD) Directive 2006/95/EC. See Safety, on page 2 .

Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU. See Disposal and Recycling, on page 3 .

A copy of the original declaration of conformity may be obtained from Axis Communications AB. See Contact Information, on page 3 .

Electromagnetic Compatibility (EMC)

This equipment has been designed and tested to fulfill applicable standards for:

Radio frequency emission when installed according to the instructions and used in its intended environment.

Immunity to electrical and electromagnetic phenomena when

installed according to the instructions and used in its intended environment.

USA

This equipment has been tested using a shielded network cable (STP) and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed

to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Canada

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est confome à la norme NMB-003 du Canada.

Europe

This digital equipment fulfills the requirements for RF emission according to the Class B limit of EN 55022.

This product fulfills the requirements for immunity according to EN 61000-6-1 residential, commercial and light-industrial environments.

This product fulfills the requirements for immunity according to EN 61000-6-2 industrial environments.

This product fulfills the requirements for immunity according to EN 55024 office and commercial environments

Australia/New Zealand

This digital equipment fulfills the requirements for RF emission according to the Class B limit of AS/NZS CISPR 22.

Japan

この装置は、クラスB 情報技術装置です。この装置は、家庭 環境で使用することを目 的としていますが、この装置がラジ オやテレビジョン受信機に近接して使用されると、 受信障 害を引き起こすことがあります。 取扱説明書に従って正し い取り扱いをして下さい。

Korea

이 기기는 가정용(B) 전자파적합기기로서 주로 가정에 서 사용하는 것을 목적으로 하며, 모든 지역에서 사용 할 수 있습니다.

Safety

This product complies with IEC/EN 60950-1 and IEC/EN 60950-22, Safety of Information Technology Equipment.

The power supply used with this product shall fulfill the requirements for Safety Extra Low Voltage (SELV) and Limited Power Source (LPS) according to IEC/EN/UL 60950-1.

Battery

The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years.

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Contents Axis Q1604-E Network Camera Liability About this documentLegal Considerations Intellectual Property RightsSupport Learn MoreTable of Contents Axis Q1604-E Network CameraTechnical Specifications Hardware Overview Hardware OverviewAxis Q1604-E Network Camera Axis Q1604-E Network Camera Cold Startup Delay Switch Connectors and ButtonsSD Card Slot LED IndicatorsLED indicators in camera Control ButtonHardware Overview Status LED Behavior for Focus Assistant Replacing the lensAccess from a Browser Accessing the ProductAccessing the Product Click Use Https Accessing the Product Access from the InternetSet the Root Password Controls on the Live View Configure Capture ModeLive View Manual TriggerAMC Audio Controls Go to Setup EventsAxis Media Control viewer toolbar Media Streams How to Stream H.264Media Streams Axis Media Control AMCAlternative Methods of Accessing the Video Stream Accessing Audio Streams Basic Setup Setting Up the ProductSetting Up the Product Adjust FocusSetting Up the Product Focus Assistant Video Stream Video and AudioVideo and Audio Pixel CounterImage 264Go to Setup Video & Audio Camera Settings Camera SettingsCapture Mode Stream ProfilesWhite Balance Exposure SettingsImage Appearance Wide Dynamic RangeSet Shutter to OverlayShutter & Gain IR cut filterGo to Video & Audio Overlay Image Privacy MaskOverlay Image Audio Input Video and Audio Audio SettingsAudio Modes Audio Clips Audio OutputDefault Viewer for Browsers Live View ConfigLive View Config User Defined Links Viewer SettingsGo to Setup Live View Config Output ButtonsFor more information about I/O ports, see I/O Ports, on Camera Tampering DetectorsDetectors Motion DetectionSet Up Motion Detection Windows Motion Detection ParametersLow level 0% Default valuesAudio Detection Recommended valuesApplications Install ApplicationApplications Application LicensesAxis Q1604-E Network Camera Events EventsSetting Up an Action Rule Go to Events Action Rules and click AddRecipient Use with action Setting Up an Email RecipientEvents Recipients Go to Events Recipients and click AddGo to Events Schedules and click Add SchedulesRecurrences Go to Events Recurrences and click AddRecording List RecordingsRecordings Continuous RecordingLanguages LanguagesSecurity System OptionsSystem Options UsersGo to System Options Security Ieee IeeeCertificates Audio Support Go to Setup System Options Security CertificatesDate & Time Basic TCP/IP Settings System Options NetworkDNS Configuration Advanced TCP/IP SettingsAxis Internet Dynamic DNS Service Axis Video Hosting System AvhsLink-Local IPv4 Address NTP ConfigurationHost Name Configuration NAT traversal port mapping for IPv4QoS Quality of Service FTPRTP/H.264 UPnPTM can be disabled under System Options Network UPnPTMUPnPTM BonjourNetwork Share System Options StorageSD Card Go to System Options Storage and click SD CardPorts MaintenancePorts & Devices Port StatusSystem Options Support AdvancedFile Upload Reset to Factory Default SettingsPlain Config Emergency Recovery Procedure TroubleshootingTroubleshooting Checking the FirmwareProduct cannot be accessed from a browser Symptoms, Possible Causes and Remedial ActionsProblems setting the IP address Basic Product is accessible locally but not externallyProblems with streaming H.264 Setup Video & Audio Camera Settings Status and Network indicator LEDs are flashing red rapidlyVideo and image problems, general SettingsStorage and disk management problems Storage disruptionTechnical Specifications Technical SpecificationsInstallation aids Function/group Specifications Audio Audio streamingAlarm actions Input/output Audio inputConnectors Function Pin Specifications Performance Considerations Audio Input Audio OutputM5.3