Classe Audio Only one speaker seems to be playing, There is a hum coming from the SSP-800

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3 Only one speaker seems to be playing.

3 If the problem occurs with all inputs, check the interconnecting cables between the preamp and the power amp. Also check the speaker wires for secure connections.

3 If the problem occurs with only one input, check the input balance control setting of that input: select the problem input, then access the input balance control by touching Controls from the Home page of the front panel touchscreen, then select System Trims -> Level Trims, and then verify the balance control for the speakers. Check the speakers are active on the configuration assigned to this input.

3 Check that the speakers are active on the configuration assigned to this input.

3 Check the interconnect cables between the source component and the SSP-800.

4 The IR remote control does not seem to function.

3 Ensure that there are no obstacles between the IR remote and the IR sensor, located to the right of the Mute button.

3 Replace the batteries in the remote control.

5 There is a hum coming out of the speakers.

3 If you are using single-ended interconnects, make sure they are not placed alongside any AC power cords. Also make sure that they are not too long – long single-ended interconnecting cables have a natural tendency to pick up noise even when shielded.

3 If any source components are connected to cable TV, try disconnecting the cable television line from the source component. If the hum goes away, you need an isolation device between your cable TV converter and the source component. Your Classé dealer can help you obtain one of these inexpensive devices.

6 There is a hum coming from the SSP-800.

3 This symptom suggests that there are a lot of DC offset or other artifacts on your AC mains line. Try connecting to another AC circuit – not merely a different plug, but a completely different outlet.

3 Check to see if you have any halogen lighting or dimmers on the same AC circuit as the SSP-800 as they can cause the power supply transformers to hum.

7If there is no video or bad video displayed on an output device.

3 Check the Menu -> Status information on the front panel touchscreen to verify the status of the incoming video. If no video signal is present, recheck the listed video input connection and the video source.

3 If a valid video signal is present, press the Preview button on the Home page. The preview should show the incoming video signal. If the touchscreen is blank, verify the incoming source is in fact transmitting the desired video program.

3 If the preview image has improper colors from a component source, either the component source is transmitting an RGB signal (unsupported) or the Pr and Pb wires are crossed.

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Contents SSP-800 Surround Sound Processor Page Important Safety Instructions Contents Configuration Use Video Next input Welcome to the Classé family IntroductionExceptional Design Features Page Unpacking your SSP-800 Unpacking and PlacementPlacement considerations Warm-up/break-in period Operating voltage Voltage protection Menu On/Off Switch Standby/On SwitchFront Panel Touchscreen Volume Control KnobAudio Mute Control IR windowVideo Inputs Rear PanelComponent Video Inputs Composite Video InputsHdmi Inputs Component Video Output Hdmi OutputsDigital Audio Inputs Coaxial Digital Audio Inputs OpticalDigital Audio Output Optical Digital Audio Output Coaxial11 7.1-Channel Analog Audio Inputs 12 2-Channel Balanced Analog Audio InputsIR Output IR InputTrigger Outputs USB Port 18 RS-232 Port20 10-Channel Analog Outputs CAN-Bus Input and OutputAC Power Cord Input Main Power On/Off SwitchBasic Functions Remote ControlAudio Processing Functions Input Sel Selection ButtonVolume Control & Mute Buttons Preset Config Configuration ButtonNavigation & Menu Buttons Function Keys F1 to F4Step Initial SetupChoose the appropriate cables Connect all source components to the SSP-800 rear panel Terminals to black terminals Power up the system Understanding Surround Sound Name DTS-HD Post-processingSource selection Using the SSP-800Name Description Mode selectionData in the soundtrack System trims ControlsConfiguration select Menu System Volume setup System setupMax volume Startup volume IR setup Automation Mute setup Name Input setupAudio Configuration Triggers Use Video Next inputProfiles Room EQ Configuration Name Distances Use Speakers LevelsSpeakers available Auxiliary channels Teach IR Black levelBrightness Timeout Display setupLanguage OSD on screen display Colors Volume Dolby Pro Logic DTS Neo6 Dolby/DTSImportant note on Fkey use Remote FkeysVersion info Sensors FeaturesClassé Delta Series Products Hardware setupCategory 5 Network Cables CAN-Bus Terminator SSP-300 & 600 CAN-Bus Interface BoxUsing CAN-Bus Configuration Operate AC status Status CAN-Bus shared featuresPlayLink Amp info Event log Everything appears to be powered on, but there is no sound TroubleshootingThere is no sound and the Standby LED is not lit Only one speaker seems to be playing IR remote control does not seem to functionThere is a hum coming out of the speakers There is a hum coming from the SSP-800Voltage Protection Circuit Input factory defaults Care & MaintenanceOverall dimensions SpecificationsNet weight Shipping weightDimensions Installation Worksheet Page North America 1 800 370 3740 email classe@bwgroupusa.com