In Case of Difficulty
If you encounter a problem, please turn the power off, then on again. If the unit is still not functioning normally, please review the items in the following checklist. This guide will help you isolate the problem if the unit is at fault. Otherwise, make sure the rest of your system is properly connected, or then consult your authorized Alpine dealer.
Basic
No function or display.
•Vehicle’s ignition is off.
-If connected according to the instructions, the unit will not operate with the vehicle’s ignition off.
•Improper power lead connections.
-Check power lead connections.
•Blown fuse.
-Check the fuse on the battery lead of the unit; replace with the proper value if necessary.
•Internal
-Press the RESET switch with a ballpoint pen or other pointed article.
•Blackout mode is activated.
-Cancel Blackout mode.
No sound or unnatural sound.
•Incorrect setting of volume/balance/fader controls.
-Readjust the controls.
•Connections are not properly or securely made.
-Check the connections and firmly connect.
Screen not displayed.
•Brightness control is set at the minimum position.
-Adjust the Brightness control.
•Temperature in the vehicle is too low.
-Increase the vehicle’s interior temperature to operation temperature range.
•Connections to the DVD, CD player, navigation system are not securely made.
-Check the connections and firmly connect.
Movement of displayed picture is abnormal.
•Temperature in the vehicle is too high.
- Allow the vehicle’s interior temperature to cool.
Unclear or noisy display.
•Fluorescent plate is worn out. - Replace the fluorescent plate.
Navigation system inoperative.
•Connections to the navigation system are incorrect.
-Check the connections with the navigation system and connect the cables correctly and firmly.
The remote control is inoperative.
•The remote control sensor setting of “Rear Entertainment Function” is not set to this unit.
- Set for this unit.
Unclear picture display.
•Fluorescent tube is exhausted. - Replace the fluorescent tube*.
*The fluorescent tube replacement is not free of charge even within the warranty period, for the tube is an article of consumption.
Radio
Unable to receive stations.
•No antenna, or open connection in the antenna cable.
-Make sure the antenna is properly connected; replace the antenna or cable if necessary.
Unable to tune stations in the seek mode.
•You are in a weak signal area.
-Make sure the tuner is in DX mode.
•If the area you are in is a primary signal area, the antenna may not be grounded and connected properly.
-Check your antenna connections; make sure the antenna is properly grounded at its mounting location.
•The antenna may not be the proper length.
-Make sure the antenna is fully extended; if broken, replace the antenna with a new one.
Broadcast is noisy.
•The antenna is not the proper length.
-Extend the antenna fully; replace it if it is broken.
•The antenna is poorly grounded.
-Make sure the antenna is grounded properly at its mounting location.
•The station signal is weak and noisy.
-If above solution does not work, tune in another station.
CD/MP3/WMA/DVD/Video CD
Disc playback sound is wavering.
•Moisture condensation in the disc Module.
-Allow enough time for the condensation to evaporate (about 1 hour).
Disc insertion not possible.
•A disc is already in the DVD player.
-Eject the disc and remove it.
•The disc is being improperly inserted.
-Make sure the disc is being inserted following the instructions in the CD (MP3/WMA/DVD/Video CD) Player Operation section.
Unable to fast forward or backward the disc.
•The disc has been damaged.
-Eject the disc and discard it; using a damaged disc in your unit can cause damage to the mechanism.
Disc playback sound skips due to vibration.
•Improper mounting of the unit.
-Securely
•Disc is very dirty.
-Clean the disc.
•Disc has scratches.
-Change the disc.
•The
-Do not use a commercial available lens cleaner disc. Consult your nearest ALPINE dealer.
Disc playback sound skips without vibration.
•Dirty or scratched disc.
- Clean the disc; damaged disc should be replaced.
CD-R/CD-RW playback not possible.
•Close session (finalization) has not been performed. - Perform finalization and attempt playback again.