VTech LS6426-3 Appendix, Troubleshooting, Low battery shows on screen, The CHARGE light is off

Page 66

Appendix

Troubleshooting

Low battery shows on screen.

•Place the handset in the telephone base or charger for recharging.

•Remove and then install the battery again and use it until fully depleted. Then recharge the handset in the telephone base or charger for up to 10 hours.

•If the above measures do not correct the problem, replace the battery.

The battery does not charge in the handset or the handset battery does not accept charge.

•Make sure the handset is placed in the telephone base or charger correctly. The CHARGE light on the handset should be on.

•Remove and then install the battery again, then charge for up to 10 hours.

•If the handset is in the telephone base or charger but the CHARGE light on the handset is not on, refer to The CHARGE light is off below.

•If the battery is completely depleted, charge the handset for at least 30 minutes before use (page 4).

•Purchase a new battery. Refer to Battery installation (page 3) and Battery charging (page 4).

The CHARGE light is off.

•Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non-abrasive fabric.

•Make sure the power adapter and telephone line cord are plugged in correctly and securely.

•Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset.

The telephone does not ring when there is an incoming call.

•Make sure the handset ringer volume is not set to the lowest level (page 12) and the telephone base ringer volume is not set to zero (page 12).

•Make sure the telephone line cord and power adapter are plugged in properly (page 2).

•The handset may be too far from the telephone base. Move it closer to the telephone base.

•There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them.

•If other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider.

•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

•Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your telephone service provider.

•The telephone line cord may be defective. Install a new telephone line cord.

•Remove and then install the battery again and place the handset in the telephone base or charger.

•Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place.

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Contents User’s manual w w w.v t e c h p h o n e s . c o mModels LS6425/LS6425-2 LS6425-3/ LS6425-4 LS6426-3/LS6426-4 Congratulations Telephone operation Telephone settingsGetting started Multiple handset useAnswering system operation Answering system settingsCaller ID AppendixParts checklist Getting startedTelephone installation Battery installation Battery charging displays Place in chargerHANDSET Installation options Tabletop to wall mount installationWall mount to tabletop installation 4. See Telephone installation on pageFIND HANDSET Telephone base layoutIN USE light REPEATCHARGE light Handset layoutVOLUME directory/volume MUTE/DELETEMENU/SELECT CID//VOLUME caller ID/volumeOFF/CANCEL Dialing keysPUSH TO TALK PTT Press to begin a broadcast to one or multiple handsets pages 28 andPUSH TO TALK Telephone settings Using the menuTo enter the handset menu MENU/SELECT 3. Press MENU/SELECT to select Ringer volume Ringer volume telephone baseRinger volume handset Ringer toneSet date and time LCD languageMENU/SELECT 3. Press MENU/SELECT to select LCD language Voice announce caller ID Clear voicemail indicators Rename handset Key toneCID time synchronization Home area codeDial mode WebsiteMake a call Listening volumeTelephone operation Predial a callMute Temporary ringer silencingTemporary tone dialing Equalizer Find handsetCall waiting RedialCopy a number from the redial list to the directory Review and dial a redial entryDelete a redial entry OR 1. Press /FLASH or /SPEAKER 2. Press REDIAL/PAUSETo access a number from the redial list while on a call To access a number from the directory while on a callTo access a number from the caller ID log while on a call Chain dialingIntercom Multiple handset useJoin a call in progress To share an outside callAnswer an incoming call during an intercom call Announced transferBlind transfer press OFF/CANCEL on your handsetPTT requires two handsets when you press PUSH TO TALK Push-to-talk PTTTurn PTT on or off PTT to a single handset PTT to multiple handsets Answer a PTT call Change a one-to-one PTT call to intercom callMake an outgoing call during a PTT call End a PTT callAnswer an incoming call during a PTT call To end or leave a PTT callDirectory About the directoryAdd a directory entry Answering sys Directory Review Add contact ENTER NUMBERENTER NAME Mike Smith Search the directory Alphabetical searchDial a directory entry Mike Smith EDIT NUMBER EDIT NAME Mike Smith Saved Edit a directory entryDelete a directory entry Mike Smith Mike Smith Delete contact?Assign a directory entry to a speed dial location Dial a speed dial entryCopy from Directory Reassign a speed dial number Delete a speed dial entry5. Press MENU/SELECT to choose Change SD Caller ID About caller IDInformation about caller ID with call waiting Caller ID log Memory matchMissed call indicator Review the caller ID logView dialing options Dial a caller ID log entry Save a caller ID log entry to the directorydisplays EDIT NUMBER To delete one entry Delete the caller ID log entriesCaller ID log display screen messages To delete all entriesAnnouncement Answering system settingsAnswering system Record your own announcement3. Press MENU/SELECT to highlight Announcement Play your announcementDelete your announcement 4. Press MENU/SELECT to select Play anncTo turn on or off with the telephone base Answer on/offCall screening To turn on or off with a handsetRemote access code Number of ringsMessage alert tone Message recording timeUsing the answering system and voicemail together Answering system operationAnswering system and voicemail Call intercept Message capacityNew message indication Call screening at the telephone baseMessage playback To play messages with the telephone basePlay old msgs, then press MENU/SELECT To play messages with a handsetPlay new msgs it announces, “Less than three minutes to record.”“All old messages deleted.” Delete all old messagesTo delete all old messages with the telephone base To delete all old messages with a handsetRecord, play and delete memos Message window displaysTo record a memo Command Remote access3. Then you can enter one of the following remote commands 1. Dial your telephone number from any touch-tone telephoneAppendix Handset display screen messagesNo battery is installed. Follow the directions for battery Telephone base lights Handset and telephone base indicatorsHandset lights ANS ON/OFFBattery Expand your telephone system Add and register a handsetTo register a handset To reset Deregister handsetsTo deregister all handsets There is no dial tone TroubleshootingMy telephone does not work at all I cannot dial out from my cordless handsetLow battery shows on screen The telephone does not ring when there is an incoming callThe CHARGE light is off My handset beeps and is not performing normally I hear noise on the cordless handset and the keys do not workThe other party cannot hear my voice during a call I hear other calls when using the cordless handsetMy caller ID features are not working properly Registration failed appears on the handsetNew voicemail and show on the display and I don’t know why Caller ID entries do not match the numbers I need to dialOut of range OR No pwr at base shows in the handset screen I cannot retrieve voicemail messagesThe messages on the answering system are very difficult to hear The outgoing announcement is not clearThe answering system does not record messages The messages on the answering system are incompleteThe answering system does not respond to remote commands Common cure for electronic equipmentImportant safety instructions SAVE THESE INSTRUCTIONSOperating range Precautions for users of implanted cardiac pacemakersMaintenance Cleaning your telephoneAbout cordless telephones The RBRC sealFCC, ACTA and IC regulations FCC PartFCC Part 68 and ACTA Industry Canada How long is the limited warranty period? Limited warrantyWhat does this limited warranty cover? What is not covered by this limited warranty?What must you return with the Product to get warranty service? Please retain your original sales receipt as proof of purchaseHow do you get warranty service? Other limitationsTechnical specifications Index Index
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