Horizon Fitness T10K manual Common Product Questions, Troubleshooting Treadmill

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T R O U B L E S H O O T I N G

COMMON PRODUCT QUESTIONS

ARE THE SOUNDS MY TREADMILL MAKES NORMAL?

All treadmills make a certain type of thumping noise due to the belt riding over the rollers, especially new treadmills. This noise will diminish over time, although may not totally go away. Over time, the belt will stretch, causing the belt to ride smoother over the rollers.

WHY IS THE TREADMILL I PURCHASED LOUDER THAN THE ONE AT THE STORE?

All fitness products seem quieter in a large store showroom because there is generally more background noise than in your home. Also, there will be less reverberation on a carpeted concrete floor than on a wood overlay floor. Sometimes a heavy rubber mat will help reduce reverberation through the floor. If a fitness product is placed close to a wall, there will be more reflected noise.

WHEN SHOULD I BE WORRIED ABOUT A NOISE?

As long as the sounds your treadmill makes are no louder than a normal conversational tone of voice, it is considered normal noise.

TROUBLESHOOTING - TREADMILL

Your treadmill is designed to be reliable and easy to use. However, if you experience a problem, please reference the troubleshooting guide listed below.

PROBLEM: The banding straps were removed before ASSEMBLY STEP 1 was complete and the machine has sprung open and cannot be assembled.

SOLUTION: The air shocks have been engaged prematurely. To correct this, tilt the machine on it’s nose by lifting the deck (light end) upwards. Step on the foot latch and fold down the deck so that it is horizontal. You may now proceed with ASSEMBLY STEP 1.

PROBLEM: The console does not light up.

SOLUTION: Verify the following:

DOES THE RED LIGHT ON THE ON/OFF SWITCH LIGHT UP?

IF YES:

Double check that all connections are secure, especially the console cable. Unplug and reconnect the console cable to verify.

Make sure the console cable is not pinched or damaged in any way.

Turn the power off and wait 60 seconds. Remove motor cover. Wait until all red LED lights have gone off on the motor control board before proceeding. Next, verify that no wires are loose or disconnected.

IF NO:

Verify that the outlet the machine is plugged into is functional. Double check that the breaker has not tripped, it is on a dedicated 20-amp circuit, it is not on a GFCI-equipped outlet, and it is not plugged into a surge protector or extension cord.

The power cord is not pinched or damaged and is properly plugged into the outlet AND the machine.

The power switch is turned to the ON position.

IMPORTANT PRECAUTIONS INTRODUCTION

ASSEMBLY

BEFORE YOU BEGIN

TREADMILL OPERATION

TROUBLESHOOTING CONDITIONING & MAINTENANCE GUIDELINES

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LIMITED WARRANTY

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Contents Treadmill USER’S Guide Page T R O D U C T I O N Table of ContentsGrounding Instructions Important PrecautionsOperation Other Safety Tips for Your TreadmillEnter Your Serial Number Model Name in the Boxes below S E M B LYUnpacking Parts Included Tools IncludedS E M B LY Step E a S S E M B LYPlace ARC Washer D and Bolt Handlebars ConsoleYOU’RE Finished Assembly StepBefore YOU Begin Safety KEYLocation of the Treadmill Here are Just a FEW of the Health Benefits of ExerciseMoving Proper UsageFolding Tensioning the Running Belt Treadmill Operation Heart Rate Monitor DisplayGetting Started / Selecting a Program O G R a M Manual Using Step ProgramsProgram Information O G R a M 2,000 Steps O G R a M Intervals O G R a M Weight LossTo Transmit Your Steps Wireless Pedometer InstructionsTo Count Your Steps Troubleshooting Pedometer Customizing the SettingsPerceived Exertion Level Conditioning GuidelinesExample Target Heart Rate Zone ChartStretch First StretchingStanding Calve Muscle Stretch Standing Quadriceps StretchKeeping AN Exercise Diary P S Achieving Your Fitness GoalsWarm UP Cool DownWeekly Totals Weekly LOG SheetsWeek # Distance Calories Time Monthly Totals Monthly LOG SheetsTroubleshooting Treadmill TroubleshootingWhen should I be Worried about a NOISE? Common Product QuestionsMake sure the treadmill is on a level surface Troubleshooting Heart RateAfter Each USE Daily I N T E N a N C EEvery Week Every 6 MonthsFrame Lifetime Limited Home USE WarrantyPage Customer Tech Support