NordicTrack NEL09940 user manual HOW to Order Replacement Parts, Limited Warranty, Part No R1003A

HOW TO ORDER REPLACEMENT PARTS

To order replacement parts, simply call our Customer Service Department toll-free at 1-888-825-2588, Monday through Friday, 6 a.m. until 6 p.m. Mountain Time (excluding holidays). To help us assist you, please be prepared to give the following information when calling:

• The MODEL NUMBER of the product (NEL09940)

• The NAME of the product (NordicTrack ® CX 990 elliptical exerciser)

•The SERIAL NUMBER of the product (see the front cover of this manual)

•The KEY NUMBER and DESCRIPTION of the part(s) (see pages 24 to 27)

LIMITED WARRANTY

WHAT IS COVERED—The entire NordicTrack	® elliptical exerciser (“Product”) is warranted to be free of all defects in material and
workmanship.
WHO IS COVERED—The original purchaser or any person receiving the Product as a gift from the original purchaser.
HOW LONG IS IT COVERED—ICON Health & Fitness, Inc. (“ICON”), warrants the product for one year after the date of purchase.
Labor is covered for one year.
WHAT WE DO TO CORRECT COVERED DEFECTS—We will ship to you, without charge, any replacement part or component, pro-
viding the repairs are authorized by ICON first and are performed by an ICON trained and authorized service provider, or, at ou		r
option, we will replace the Product.
WHAT IS NOT COVERED—Any failures or damage caused by unauthorized service, misuse, accident, negligence, improper assem-
bly or installation, alterations, modifications without our written authorization or by failure on your part to use, operate, a		nd maintain
as set out in your User’s Manual (“Manual”).
WHAT YOU MUST DO—Always retain proof of purchase, such as your bill of sale; store, operate, and maintain the Product as spec-
ified in the Manual; notify our Customer Service Department of any defect within 10 days after discovery of the defect; as inst		ruct-
ed, return any defected part for replacement or, if necessary, the entire product, for repair.
USER’S MANUAL—It is VERY IMPORTANT THAT YOU READ THE MANUAL before operating the Product. Remember to do the
periodic maintenance requirements specified in the Manual to assure proper operation and your continued satisfaction.
HOW TO GET PARTS AND SERVICE—Simply call our Customer Service Department at 1-888-825-2588 and tell them your name
and address and the serial number of your Product. They will tell you how to get a part replaced, or if necessary, arrange for		service
where your Product is located or advise you how to ship the Product for service. Before shipping, always obtain a Return
Authorization Number (RA No.) from our Customer Service Department; securely pack your Product (save the original shipping car-
ton if possible); put the RA No. on the outside of the carton and insure the product. Include a letter explaining the product or		prob-
lem and a copy of your proof of purchase if you believe the service is covered by warranty.
ICON is not responsible or liable for indirect, special or consequential damages arising out of or in connection with the use o		r per-
formance of the product or damages with respect to any economic loss, loss of property, loss of revenues or profits, loss of en		joy-
ment or use, costs of removal, installation or other consequential damages of whatsoever nature. Some states do not allow the e		xclu-
sion or limitation of incidental or consequential damages. Accordingly, the above limitation may not apply to you.
The warranty extended hereunder is in lieu of any and all other warranties and any implied warranties of merchantability or fit		ness
for a particular purpose is limited in its scope and duration to the terms set forth herein. Some states do not allow limitatio		ns on how
long an implied warranty lasts. Accordingly, the above limitation may not apply to you.
No one is authorized to change, modify or extend the terms of this limited warranty. This warranty gives you specific legal rig		hts and
you may have other rights which vary from state to state.

ICON HEALTH & FITNESS, INC., 1500 S. 1000 W., LOGAN, UT 84321-9813

Part No. 202641 R1003A Printed in China © 2003 ICON Health & Fitness, Inc.