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Multi-Tech Systems MVPFXS-16, MVPFXS-8, MVPFXS-24 manual Warranty, Service, and Tech Support

Models: MVPFXS-16 MVPFXS-8 MVPFXS-24

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Troubleshooting Specifications Install Password Restore Factory Defaults Warranty Maintenance Phone/IP Starter Configuration Command Cable RJ-21 Connector

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Chapter 8 Warranty, Service, and Tech Support

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Multi-Tech Systems MVPFXS-16, MVPFXS-8, MVPFXS-24 manual Warranty, Service, and Tech Support

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Contents

MultiVOIPTM FX Patents S000415ARecord of Revisions Trademark Contents Contents MultiVOIP FXS User Guide Overview About This Manual MultiVOIP FXS User Guide Overview MVPFXS-8/16/24 Chassis Overview MultiVOIP FXS User Guide Logging with SysLog MultiVOIP Front Panel LEDs Channel-Operation LEDs Specifications Computer Requirements Installation at a Glance Related Documentation Quick Start Guide MultiVOIP Startup Tasks Task Analog Phone Parameters Phone/IP Details *Absolutely NeededAll MultiVOIP models Identify Remote Voip Site to Call MultiVOIP FXS Quick Start Guide Command PC & Voip Hookups Command/Control Computer Setup Specs & SettingsPlacement Command PC & Voip Hookups MultiVOIP FXS Quick Start Guide Quick Hookup for MVPFXS-8/16/24 Auxiliary Software Issues MultiVOIP FXS Quick Start Guide Changing the IP Address through the Console Connection Phone/IP Starter Config MultiVOIP FX Quick Start Guide MultiVOIP FXS Quick Start Guide Phone/IP Starter Config Press Enter Printenv at Phone/IP Starter Config MultiVOIP FX Quick Start Guide MultiVOIP FXS Quick Start Guide Phone/IP Starter Config Phone/IP Starter Configuration MVPFXS-24 MVPFXS-16 MVPFXS-8 North America Long-Distance Example Phonebook Starter Configuration with remote voipMultiVOIP FXS Quick Start Guide Phonebook Starter Config Euro, National Call Example Euro, National Call Example London/Birming. system Phonebook Starter Config MultiVOIP FXS Quick Start GuideNorth America Long-Distance Example Seattle-Chicago system Euro, International Call Example Rotterdam/Bordeaux system Remove Prefix field, enter the initial PBX access digit 8 or Inbound Phonebook North America Euro, National Call Long-Distance Example Phonebook Tips Phonebook Tips MultiVOIP FXS Quick Start Guide Many PBX systems MultiVOIP FXS Quick Start Guide Phonebook Tips= 1-second pause Phonebook Example An MTU/MDU Application Phonebook Example MultiVOIP FXS Quick Start Guide Inbound Phonebook MultiVOIP FXS Quick Start Guide Phonebook ExampleInbound Phonebook Outbound Phonebook Phonebook Worksheet Phonebook ExampleMultiVOIP FXS Quick Start Guide Enlarged Phonebook Worksheet Connectivity Test Connectivity Test MultiVOIP FXS Quick Start Guide MultiVOIP FXS Quick Start Guide Connectivity Test Troubleshooting Quick Start Instructions MultiVOIP FXS User Guide Mechanical Installation and Cabling Lithium Battery Caution Safety WarningsGeneral Safety Ethernet WAN Ports Caution Safety Warnings Telecom Unpacking the MVPFXS-8/16/24 MultiVOIP FXS User Guide Mechanical Installation & CablingUnpacking Your MultiVOIP Rack Mounting Instructions for MVPFXS-8/16/24 Rack-Mounting MVPFXS-8/16/24 MultiVOIP FXS User Guide Mechanical Installation & Cabling Inch Rack Enclosure Mounting Procedure Bracket Attachment for Rack Mounting MVPFXS-8/16/24 Cabling Procedure for MVPFXS-8/16/24 Cabling for the MVPFXS-8/16/24 PBX RJ-21 Mechanical Installation & Cabling MultiVOIP FXS User Guide MultiVOIP & Auxiliary Software Summary MultiVOIP & Auxiliary Software MultiVOIP FX User Guide Technical Configuration Configuring the MultiVOIP Technical Configuration MultiVOIP FXS User Guide Pre-Requisites Configuration by Web GUIMultiVOIP FXS User Guide Technical Configuration Telephony Interface Parameters Phone Parameters Procedure for Configuration by Web GUI Summary Local Configuration Procedure Detailed Technical Configuration MultiVOIP FXS User Guide MultiVOIP FXS User Guide Technical Configuration IP Parameter Definitions Field Name Values Description Type of Service or TOS field Bits = Technical Configuration MultiVOIP FXS User Guide Input Gain Dtmf Parameters 726, @ Jitter Advanced Features Silence MultiVOIP FXS User Guide Technical Configuration Technical Configuration MultiVOIP FXS User Guide For Min . and Max First and second rings of the call Enable CID Number Technical Configuration MultiVOIP FXS User Guide Call Signaling Parameter Definitions Technical Configuration MultiVOIP FXS User Guide Regional Parameter Definitions Field Name Values Description Technical Configuration MultiVOIP FXS User Guide Field Name Values Logs Screen Definitions Description Technical Configuration MultiVOIP FXS User Guide System Information Parameter Definitions MSP Packetization Time Screen Packetization Ranges and Increments MultiVOIP FXS User Guide Technical Configuration Phonebook Configuration Configuring MultiVOIP Phonebooks Phone Book Configuration MultiVOIP FXS User Guide Select Outbound Phone Book/List Entries MultiVOIP FXS User Guide Phone Book Configuration This field currently disabled Address, except that the sip prefix is used Inbound Phone Book Add Entry screen appears Inbound Phone Book Add Entry screen Field Definitions Phone Book Configuration MultiVOIP FXS User Guide Phonebook Examples Site Example PBX MultiVOIP FXS User Guide Phone Book Configuration Phone Book Configuration MultiVOIP FXS User Guide MultiVOIP FXS User Guide Phone Book Configuration Configuring Mixed Digital/Analog Voip Systems Example Phone Book for Series I Analog Voip Host Unit Site B Inbound Phonebook for MVP2410 Digital Voip Site D Inbound Phonebook for MVP410 Analog Voip Site F Inbound Phonebook for MVPFXS-24 Analog Voip Site E Call Completion Summaries Site D calling Site C Site D calling Site F Variations in PBX Characteristics Site F calling Site D Operation and Maintenance Operation and Maintenance Summary MultiVOIP FXS User Guide Operation & Maintenance Operation and Maintenance MultiVOIP FXS User Guide System Information screen 109 110 Statistics Screens About Call Progress Call Details Packet Details 113 About IP Statistics IP Statistics Screen Total Packets Counter within the MultiVOIP software 116 Change Username/Password General Operation Functions About Passwords & Login/Logout from Specific Computers Logout Save & Apply Reboot Voip Restore Factory Defaults Identifying Current Firmware Version Upgrading MultiVOIP FirmwareIntroduction Obtaining Updated Firmware 123 124 125 126 127 128 129 130 131 132 133 Upgrading MultiVOIP Firmware via Tftp using HyperTerminal 135 136 137 138 139 140 141 142 143 SysLog Server Functions 145 Warranty, Service, and Tech Support MultiVOIP FXS User Guide Warranty, Service, & Tech Support Limited WarrantyRepair Procedures for U.S. and Canadian Customers Contacting Technical Support Warranty, Service, & Tech Support MultiVOIP FXS User GuideTechnical Support Regulatory Information Industry Canada EMC, Safety, and R&TTE Directive ComplianceFCC Declaration FCC Part 68 Telecom Canadian Limitations Notice MultiVOIP FXS User Guide Regulatory Information Weee Statement Waste Electrical and Electronic Equipment Appendix a Cable Pinouts Appendix a Cable Pinouts Command CableEthernet Connector RJ-21 Connector MultiVOIP FXS User Guide Cable Pinouts Appendix B TCP/UDP Port Assignments MultiVOIP FXS User Guide TCP/UDP Port Assignments Well Known Port NumbersPort Number Assignment List Index TCP/UDP Port Assignments MultiVOIP FX User Guide MultiVOIP FXS User Guide Index COL LED 160 161 162 163 164 S000415A

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