Miele TwinDos Problems & Troubleshooting: Addressing Dispensing Issues

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Problem solving guide

Problems with TwinDos

Problem	Cause and remedy
No detergent and/or	Automatic dispensing has not been activated.
fabric conditioner was	 Touch the Dos  sensor before running the next
dispensed.	programme.
	Automatic dispensing will be activated.
	No detergent/fabric conditioner was dispensed even
	though automatic dispensing was activated.
	 Try again.
	 If detergent is still not dispensed, call the Service
	Department.

There are dark specks	Mould has developed in the detergent.
in the liquid detergent.	 Pour the liquid detergent out of the container and
	then clean the container thoroughly.

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Contents Operating instructions for washing machines Contents To cancel delay start and begin the programme straight away Cleaning the containers and hoses Contents Disposal of your old machine Caring for the environmentDisposal of the packing mate‐ rial Correct application Safety with children Page Page Correct use Page Accessories Operating the washing machine Control panelDelay start  sensorOK button  sensorExamples on how to operate the machine Before using for the first time Setting the languageMessages Removing the protective foil and stickersRemoving the detergent car‐ tridges from the drum Running the first programmeHow TwinDos works Miele 2 Phase System Liquid detergent/Fabric conditionerTwinDos Inserting cartridges/containers Using cartridges Using containers Open the Settings menu Settings for UltraPhase 1 and UltraPhaseSettings for other types of detergent Standard display will then appear When drying with a tumble dryer Washing environmentally and economicallyEnergy and water consumption DetergentTotal consumption setting EcoFeedbackEstimate Actual consumptionPrepare the laundry Sort the laundryPre-treat stains General tipsSwitch on the washing ma‐ chine Select a programmeProgramme selection Selecting a programme via the programme selectorLoad the washing machine Open the door Close the doorDegree of soiling Select programme settingsSelect a temperature Select options Switch on delay start if re‐ quiredSelecting a spin speed TwinDos Miele 2 Phase SystemAdd detergent Detergent dispenser drawer Activating CapDosing CapDosingInserting a capsule Deactivating/changing CapDosing At the end of a programme Start the programme the end of a programmeStart the programme Spinning Final spin speedFinal spin speed in the pro‐ gramme Rinse and interim spinTo omit the final spin Rinse hold To omit rinse and interim spin and the final spinDelay start To select delay startTo begin delay start To change delay startProgramme chart Cottons Cold to 90C Max. load 8.0 kgCottons Minimum iron Cold to 60C Max. load 4.0 kgDelicates Cold to 60C Woollens  Cold to 40CSilks  Cold to 30C Automatic plus Cold to 40C Max .0 kgOuterwear Cold to 40C Max. load 2.5 kg Proofing 40C Max. load 2.5 kgSeparate rinse / Starch Max. load 8.0 kg Maintenance wash 75C EmptySportswear Cold to 60C Max. load 3.0 kg QuickPower wash 60C 40C Max. load 5.0 kg Express Cold to 40CShirts Cold to 60C Dark garments Cold to 60COptions ProgrammeManagerPre-ironing  ShortWater plus StainsWash programme chart ProgrammeManager Options Garment care label symbols Programme sequence Main wash Rinses SpinningSpecial features in the pro‐ gramme sequence Cancelling a programme Changing the programme sequenceInterrupting a programme Changing a programmeDoor cannot be opened, if To deactivate the safety lock Safety lockTo activate the safety lock Detergent Miele recommended detergents Detergent Automatic dispensing Manual dispensingColour run and dye removers/dyes Adding fabric conditioner or liquid starch separatelyCleaning and care Cleaning the drum Hygiene infoCleaning the detergent dis‐ penser drawer External casing and fascia panelCleaning the siphon tube and the channel Cleaning the detergent dispenser drawer housingCleaning the TwinDos system Cleaning the containers and hosesCleaning the water inlet filter Problem solving guide Programme does not startProblem Cause and remedy Pumps are dirty Excessive foam has built up during washing Problems with TwinDos General problems with the washing machine Problem Cause and remedy At the end of the pro‐ Uid in the capsuleThere is water next to Capsule in the fabricAn unsatisfactory wash result Door will not open Procedure for draining the washing machine Blocked drain outletOpening the door After sales service Optional accessoriesGuarantee U.K Guarantee Other countriesInstallation and connection Front viewRear view Installation surface Removing the transit barsInstallation and connection Re-fitting the transit bars Screwing out and adjusting the feet Levelling the machinePlease note Building under a continuous work‐ top/ in a kitchen runWasher-dryer stack Inlet hose Water protection systemWaterproof System WPS Electronic unit  and drainage and overflow protection Drain hoseConnection to the water sup‐ ply Extension hose Connection to the drainage system Drain hose connectionNon-rewireable plugs BS Electrical connection U.KTechnical data Consumption data Consumption data Settings Opening the Settings menuSelecting a setting Changing a settingBuzzer volume Language Detergent/amount Keypad toneTemperature unit CodeDisplay brightness Dark displayMachine switch-off MemoryPre-wash Cottons Gentle actionMaximum rinse level Reduce tempWater plus level Suds cooling Anti-creaseSpecialist detergents Optional accessoriesDetergent Machine care products Fabric careAdditives Page Page Page United Kingdom WKH 120 WPS