Miele 09 844 920 After sales service, Repairs, Optional accessories, Guarantee U.K

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After sales service

Repairs

In the event of any faults which you cannot remedy yourself, please con‐ tact:

your Miele Dealer, or

Miele (Contact details for Miele are given at the end of this booklet).

When contacting your Dealer or Miele, please quote the model and serial num‐ ber of your machine, both of which are shown on the data plate visible above the porthole glass when the door is open.

N.B. A call-out charge will be applied for service visits where the problem could have been resolved as descri‐ bed in these instructions.

Optional accessories

Optional spare parts and accessories for this washing machine are available from your Miele Dealer, the Miele Spare Parts Department or via the internet at www.miele-shop.com.

Please note that telephone calls may be monitored and recorded for training purposes.

Guarantee: U.K.

In the U.K, the washing machine is guaranteed for 2 years from the date of purchase.

In the U.K. you must activate your cov‐ er by calling 0330 160 6640 or register‐ ing online at www.miele.co.uk.

Guarantee: Other countries

For information on the appliance guar‐ antee specific to your country please contact Miele. See end of this booklet for contact details.

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Contents Operating instructions for washing machines Contents To cancel delay start and begin the programme straight away Cleaning the containers and hoses Contents Caring for the environment Disposal of the packing mate‐ rialDisposal of your old machine Correct application Safety with children Page Page Correct use Page Accessories Control panel Operating the washing machine sensor Delay start sensor OK buttonExamples on how to operate the machine Removing the protective foil and stickers Before using for the first timeSetting the language MessagesRunning the first programme Removing the detergent car‐ tridges from the drumMiele 2 Phase System Liquid detergent/Fabric conditioner TwinDosHow TwinDos works Inserting cartridges/containers Using cartridges Using containers Settings for UltraPhase 1 and UltraPhase Open the Settings menuSettings for other types of detergent Standard display will then appear Detergent When drying with a tumble dryerWashing environmentally and economically Energy and water consumptionActual consumption Total consumption settingEcoFeedback EstimateGeneral tips Prepare the laundrySort the laundry Pre-treat stainsSelecting a programme via the programme selector Switch on the washing ma‐ chineSelect a programme Programme selectionOpen the door Close the door Load the washing machineSelect programme settings Select a temperatureDegree of soiling Switch on delay start if re‐ quired Selecting a spin speedSelect options Miele 2 Phase System Add detergentTwinDos Detergent dispenser drawer CapDosing Inserting a capsuleActivating CapDosing Deactivating/changing CapDosing Start the programme the end of a programme Start the programmeAt the end of a programme Rinse and interim spin SpinningFinal spin speed Final spin speed in the pro‐ grammeTo omit rinse and interim spin and the final spin To omit the final spin Rinse holdTo change delay start Delay startTo select delay start To begin delay startMinimum iron Cold to 60C Max. load 4.0 kg Programme chartCottons Cold to 90C Max. load 8.0 kg CottonsAutomatic plus Cold to 40C Max .0 kg Delicates Cold to 60CWoollens  Cold to 40C Silks  Cold to 30CProofing 40C Max. load 2.5 kg Outerwear Cold to 40C Max. load 2.5 kgMaintenance wash 75C Empty Sportswear Cold to 60C Max. load 3.0 kgSeparate rinse / Starch Max. load 8.0 kg Dark garments Cold to 60C QuickPower wash 60C 40C Max. load 5.0 kgExpress Cold to 40C Shirts Cold to 60CProgrammeManager OptionsStains Pre-ironing Short Water plusWash programme chart ProgrammeManager Options Garment care label symbols Main wash Rinses Spinning Programme sequenceSpecial features in the pro‐ gramme sequence Changing a programme Cancelling a programmeChanging the programme sequence Interrupting a programmeDoor cannot be opened, if Safety lock To activate the safety lockTo deactivate the safety lock Detergent Miele recommended detergents Detergent Manual dispensing Automatic dispensingAdding fabric conditioner or liquid starch separately Colour run and dye removers/dyesExternal casing and fascia panel Cleaning and careCleaning the drum Hygiene info Cleaning the detergent dis‐ penser drawerCleaning the detergent dispenser drawer housing Cleaning the siphon tube and the channelCleaning the containers and hoses Cleaning the TwinDos systemCleaning the water inlet filter Programme does not start Problem solving guideProblem Cause and remedy Pumps are dirty Excessive foam has built up during washing Problems with TwinDos General problems with the washing machine Capsule in the fabric Problem Cause and remedy At the end of the pro‐Uid in the capsule There is water next toAn unsatisfactory wash result Door will not open Blocked drain outlet Procedure for draining the washing machineOpening the door Guarantee Other countries After sales serviceOptional accessories Guarantee U.KFront view Installation and connectionRear view Removing the transit bars Installation surfaceInstallation and connection Re-fitting the transit bars Levelling the machine Screwing out and adjusting the feetBuilding under a continuous work‐ top/ in a kitchen run Washer-dryer stackPlease note Water protection system Waterproof System WPSInlet hose Drain hose Electronic unit  and drainage and overflow protectionConnection to the water sup‐ ply Extension hose Drain hose connection Connection to the drainage systemElectrical connection U.K Non-rewireable plugs BSTechnical data Consumption data Consumption data Changing a setting SettingsOpening the Settings menu Selecting a settingKeypad tone Buzzer volumeLanguage  Detergent/amountDark display Temperature unitCode Display brightnessGentle action Machine switch-offMemory Pre-wash CottonsReduce temp Water plus levelMaximum rinse level Anti-crease Suds coolingOptional accessories DetergentSpecialist detergents Fabric care AdditivesMachine care products Page Page Page United Kingdom WKH 120 WPS