Miele 09 844 920 operating instructions Door will not open

Page 72

Problem solving guide

The door will not open

Problem	Cause and remedy
The door cannot be	The drum is locked during a programme.
pulled open during a	 Press the Start/Stop button.
programme.	 Use the  sensor to select Cancel programme or
	Add laundry.
	The door will unlock and you will be able to pull it
	open.
	There is still water in the drum and the machine is un‐
	able to drain.
	 Clean the drain filter and the drain pump as de‐
	scribed in "Opening the door in the event of a
	blocked drain outlet and/or power failure".
	The water level in the drum is too high.
	 Cancel the programme. The water will be pumped
	away.

Comfort cooling	For safety reasons the drum door cannot be opened if
appears in the display	the suds temperature is higher than 55°C.
after a programme has	 Wait until the temperature in the drum has de‐
been cancelled.	creased and the message has gone out in the dis‐
	play.

The following appears	The door lock has jammed.
in the display:	 Call the Service Department.
  Service Door release

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Contents Operating instructions for washing machines Contents To cancel delay start and begin the programme straight away Cleaning the containers and hoses Contents Caring for the environment Disposal of the packing mate‐ rialDisposal of your old machine Correct application Safety with children Page Page Correct use Page Accessories Operating the washing machine Control panelDelay start  sensorOK button  sensorExamples on how to operate the machine Before using for the first time Setting the languageMessages Removing the protective foil and stickersRemoving the detergent car‐ tridges from the drum Running the first programmeMiele 2 Phase System Liquid detergent/Fabric conditioner TwinDosHow TwinDos works Inserting cartridges/containers Using cartridges Using containers Open the Settings menu Settings for UltraPhase 1 and UltraPhaseSettings for other types of detergent Standard display will then appear When drying with a tumble dryer Washing environmentally and economicallyEnergy and water consumption DetergentTotal consumption setting EcoFeedbackEstimate Actual consumptionPrepare the laundry Sort the laundryPre-treat stains General tipsSwitch on the washing ma‐ chine Select a programmeProgramme selection Selecting a programme via the programme selectorLoad the washing machine Open the door Close the doorSelect programme settings Select a temperatureDegree of soiling Switch on delay start if re‐ quired Selecting a spin speedSelect options Miele 2 Phase System Add detergentTwinDos Detergent dispenser drawer CapDosing Inserting a capsuleActivating CapDosing Deactivating/changing CapDosing Start the programme the end of a programme Start the programmeAt the end of a programme Spinning Final spin speedFinal spin speed in the pro‐ gramme Rinse and interim spinTo omit the final spin Rinse hold To omit rinse and interim spin and the final spinDelay start To select delay startTo begin delay start To change delay startProgramme chart Cottons Cold to 90C Max. load 8.0 kgCottons Minimum iron Cold to 60C Max. load 4.0 kgDelicates Cold to 60C Woollens  Cold to 40CSilks  Cold to 30C Automatic plus Cold to 40C Max .0 kgOuterwear Cold to 40C Max. load 2.5 kg Proofing 40C Max. load 2.5 kgMaintenance wash 75C Empty Sportswear Cold to 60C Max. load 3.0 kgSeparate rinse / Starch Max. load 8.0 kg QuickPower wash 60C 40C Max. load 5.0 kg Express Cold to 40CShirts Cold to 60C Dark garments Cold to 60COptions ProgrammeManagerPre-ironing  ShortWater plus StainsWash programme chart ProgrammeManager Options Garment care label symbols Programme sequence Main wash Rinses SpinningSpecial features in the pro‐ gramme sequence Cancelling a programme Changing the programme sequenceInterrupting a programme Changing a programmeDoor cannot be opened, if Safety lock To activate the safety lockTo deactivate the safety lock Detergent Miele recommended detergents Detergent Automatic dispensing Manual dispensingColour run and dye removers/dyes Adding fabric conditioner or liquid starch separatelyCleaning and care Cleaning the drum Hygiene infoCleaning the detergent dis‐ penser drawer External casing and fascia panelCleaning the siphon tube and the channel Cleaning the detergent dispenser drawer housingCleaning the TwinDos system Cleaning the containers and hosesCleaning the water inlet filter Problem solving guide Programme does not startProblem Cause and remedy Pumps are dirty Excessive foam has built up during washing Problems with TwinDos General problems with the washing machine Problem Cause and remedy At the end of the pro‐ Uid in the capsuleThere is water next to Capsule in the fabricAn unsatisfactory wash result Door will not open Procedure for draining the washing machine Blocked drain outletOpening the door After sales service Optional accessoriesGuarantee U.K Guarantee Other countriesInstallation and connection Front viewRear view Installation surface Removing the transit barsInstallation and connection Re-fitting the transit bars Screwing out and adjusting the feet Levelling the machineBuilding under a continuous work‐ top/ in a kitchen run Washer-dryer stackPlease note Water protection system Waterproof System WPSInlet hose Electronic unit  and drainage and overflow protection Drain hoseConnection to the water sup‐ ply Extension hose Connection to the drainage system Drain hose connectionNon-rewireable plugs BS Electrical connection U.KTechnical data Consumption data Consumption data Settings Opening the Settings menuSelecting a setting Changing a settingBuzzer volume Language Detergent/amount Keypad toneTemperature unit CodeDisplay brightness Dark displayMachine switch-off MemoryPre-wash Cottons Gentle actionReduce temp Water plus levelMaximum rinse level Suds cooling Anti-creaseOptional accessories DetergentSpecialist detergents Fabric care AdditivesMachine care products Page Page Page United Kingdom WKH 120 WPS