Beko QWM84 user manual Troubleshooting, 38 / EN

Page 38

Troubleshooting

Washing takes longer time than specified in the manual.(*)

Water pressure is low. >>> Machine waits until taking in adequate amount of water to prevent poor washing quality due to the decreased amount of water. Therefore, the washing time extends.

Voltage might be low. >>> Washing time is prolonged to avoid poor washing results when the supply voltage is low.

Input temperature of water might be low. >>> Required time to heat up the water extends in cold seasons. Also, washing time can be lengthened to avoid poor washing results.

Number of rinses and/or amount of rinse water might have increased. >>> Machine increases the amount of rinse water when good rinsing is needed and adds an extra rinsing step if necessary.

Excessive foam might have occurred and automatic foam absorption system might have been activated due to too much detergent usage. >>> Use recommended amount of detergent.

Programme time does not countdown. (On models with display)(*)

Timer may stop during water intake. >>> Timer indicator will not countdown until the machine takes in adequate amount of water. The machine will wait until there is sufficient amount of water to avoid poor washing results due to lack of water. Timer indicator will resume countdown after this.

Timer may stop during heating step. >>> Timer indicator will not countdown until the machine reaches the selected temperature.

Timer may stop during spinning step. >>> Automatic unbalanced load detection system might be activated due to the unbalanced distribution of the laundry in the drum.

Programme time does not countdown.(*)

There might be an imbalance of laundry in the machine. >>> Automatic unbalanced load detection system might be activated due to the unbalanced distribution of the laundry in the drum.

Machine does not switch to spinning step.(*)

There might be an imbalance of laundry in the machine. >>> Automatic unbalanced load detection system might be activated due to the unbalanced distribution of the laundry in the drum.

The machine will not spin if water is not drained completely. >>> Check the filter and the draining hose.

Excessive foam might have occurred and automatic foam absorption system might have been activated due to too much detergent usage. >>> Use recommended amount of detergent.

Washing performance is poor: Laundry turns gray.(**)

Insufficient amount of detergent was used over a long period of time. >>> Use the recommended amount of detergent appropriate for water hardness and the laundry.

Washing was made at low temperatures for a long time over a long period of time. >>> Select the proper temperature for the laundry to be washed.

Insufficient amount of detergent is used with hard waters. >>> Using insufficient amount of detergent with hard water causes the soil to stick on the cloth and this turns the cloth into gray in time. It is difficult to eliminate graying once it happens. Use the recommended amount of detergent appropriate for water hardness and the laundry.

Too much detergent is used. >>> Use the recommended amount of detergent appropriate for water hardness and the laundry.

38 / EN

Washing Machine /User’s Manual

 

 

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Contents Washing Machine Dear Customer Explanation of symbols Important information or useful hints about usageMaintenance and cleaning Important instructions for safety Environment4Installation TroubleshootingImportant instructions for safety and environment General safetyImportant instructions for safety and environment Intended useDisposing of the waste product Childrens safetyPackage information Compliance with Weee Directive Compliance with RoHS DirectiveOverview Power cableYour washing machine Top panel Loading door Control panelYour washing machine Package Contents Your washing machine Technical specifications Removing packaging reinforcement InstallationAppropriate installation location Removing the transportation locksConnecting to the drain InstallationConnecting water supply Adjusting the feet 13 / ENElectricity supply Electrical connectionTighten all lock nuts again by hand Fitting a different plug15 / EN 16 / EN PreparationSorting the laundry 17 / EN Preparation Preparing laundry for washingThings to be done for energy saving Loading the laundry Preparation Initial useCorrect load capacity Detergent drawer compartments are indicated below Preparation Using detergent and softenerDetergent Drawer 19 / ENLiquid Softener Compartment Wipe the inside of the drum after using starchPreparation BleachesPreparation Tips for efficient washing 21 / ENOperating the product Display symbolsSpin Speed Adjustment button On / Off button Display Control panelMain programmes Operating the product Preparing the machineProgramme selection Operating the product Additional programmes Spin speed selection Temperature selectionOperating the product Special programmes 25 / ENOperating the product Programme and consumption table 26 / ENOperating the product 27 / ENExtra Rinse Operating the product Auxiliary function selectionPrewash 28 / ENTime display Loading door lock Operating the product Starting the programmeProgress of programme Changing the selections after programme has startedChild Lock Cancelling the programmeMachine is in Rinse Hold mode 32 / EN Your machine is equipped with a Standby ModeOperating the product End of programme Quick User Guide 33 / ENHas come to an end Cleaning the detergent drawerCleaning the loading door and the drum MonthsCleaning the body and control panel Maintenance and cleaningCleaning the water intake filters Draining remaining water and cleaning the pump filter36 / EN Install the filterPlace a large container at the end of the hose Programme cannot be started or selected Troubleshooting37 / EN Machine does not fill with waterTroubleshooting 38 / EN39 / EN It does not rinse wellWater pressure is low. Check the water pressure 40 / ENDetergent residue in the detergent drawer Foam is overflowing from the detergent drawer41 / EN On / Off button might not be pressed. Press On / Off buttonLoading door may be open. Close the loading door Machine does not start. Nothing appears on the displayComplying Commission Delegated Regulation EU No 1061/201 42 / ENBUILT-IN Installation 43 / EN44 / EN 45 / EN 46 / EN 47 / EN 48 / EN 49 / EN 50 / EN 51 / EN 52 / EN 53 / EN 54 / EN Service Washing MachinesGuarantee