Fisher & Paykel NZ AU PAC SG Customer Care, Before you call for service or assistance…

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Customer Care

Before you call for service or assistance…

Check the things you can do yourself.

Refer to your User Guide and check:

Your appliance is correctly installed.

2You are familiar with its normal operation.

3You have read the problem solving section at the back of the book.

If after checking these points you still need assistance, please refer to your nearest Fisher & Paykel Authorised Repairer, or contact us through our local website listed on the back cover.

In New Zealand if you need assistance...*

Call your Fisher & Paykel retailer who is trained to provide information on your appliance, or if we can be of any further help, please contact our Customer Care Centre,

Toll Free: 0800 FP CARE or 0800 372 273

Fax: (09) 273 0656

Website: www.fisherpaykel.com

Postal address: PO Box 58546 Botany, Auckland 2163

If you need service...*

Fisher & Paykel has a network of independent Fisher & Paykel Authorised Repairers whose fully trained technicians can carry out any service necessary on your appliance. Your dealer or our Customer Care Centre can recommend a Fisher & Paykel Authorised Repairer in your area.

In Australia if you need assistance...*

Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care Consultants.

Toll Free: 1300 650 590

Fax: (07) 3826 9298

Website: www.fisherpaykel.com

Postal address: PO Box 798, Cleveland, QLD 4163

If you need service...*

Fisher & Paykel has a network of qualified Fisher & Paykel Authorised Repairers responsible for servicing only Fisher & Paykel branded appliances. Our Customer Care Centre can recommend a qualified Fisher & Paykel Authorised Repairer in your area.

In Singapore if you need assistance...*

Please call our Fisher & Paykel Service line.

 

Phone: 6741 0777

Fax: 6547 0123

Website: www.fisherpaykel.com

Postal address: 150 Ubi Avenue 4,

 

Sunlight Building #03-01A, Singapore 408825

*If you call or write, please provide: name, address, model number, serial number, date of purchase and a description of the problem. This information is needed in order to better respond to your request for assistance.

Product details can be found on the top left hand side of the console or back panel of the washer cabinet.

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Contents Installation instructions Intelligence working for you Contents Installation instructions UnpackingLocation Drain hoseInlet hose replacement Inlet hosesLevelling your machine Cold supply onlyClothes washer safety Accessories and spare partsWater supply DrainingGetting started Before you do your first washDetergent Using your WashSmart washerFabric softener If you wish to stop your WashSmart washer Wash cyclesWash options AdvanceUsing your QuickSmart washer WA65T60M MW613, MW60, WA55T56M MW513, WA75T56M MWC12Power If you wish to stop your QuickSmart washerLid lock LID Locked lightModel variations Default settingsBasic cycle descriptions Clothes care safeguards Wash options and advancing the cycleTo select the wash options Wash progress lightsManual water level selection Water levelsAuto water level Wash options saving water and time Quick washDelay Start Wash optionsSoak Nappy sanitisers/bleachWashing bulky items Washing woollensFavourite cycle Favourite cycleTo set your favourite cycle To use your favourite cycleCustomising the wash cycles To customise a cycleBefore you wash SortingLoading Lint givers Lint collectorsDetergent Choosing the right detergentHow much detergent? Adding the detergentCleaning the dispenser Fabric softenerHow the fabric softener is dispensed How much fabric softener?To enter option adjustment mode Option adjustment modeChanging pre-set options Use the buttons on the panel to change the pre-set options Wash temperatures Rinse optionsControlled cold End of cycle beepsAuto water fill level Light on OptionOut of balance recovery routine SpecificationsCaring for your washer When you have finished Cleaning your washerCleaning the inside of your washer Machine informationWasher sounds and beeps Automatic lint systemSaving water Water saving tipsRecycling the wash water Recycling the water from a deep rinseManual suds save with syphon back Return Hose to DrainHOT water temperature light is flashing Cold water temperature light is flashingHOT and Cold water temperature lights are flashing High water level light is flashingSingle beep every second and... possible solutions If your washer beeps for helpLID Locked light is flashing Some lights are on but the pattern of lights is unfamiliarOperating problems Wash problems Dye transfer TanglingFisher & Paykel undertakes to Manufacturer’s WarrantyThese warranties do not cover For Australian Customers Please keep this user guide in a safe placeBefore you call for service or assistance… Customer CareNew Zealand if you need assistance Australia if you need assistanceProduct details Dealer Suburb Town CountryPage Page NZ AU PAC SG