Troubleshooting guide
Before requesting service, make the below checks. If you can’t fix the system as described below, or if something not listed here occurs, refer to the enclosed directory to locate an Authorized Service Center convenient to you or contact your dealer.
Reference pages are shown as black circled numbers 6.
Common Problems
No sound. | Turn the volume up. |
| The speaker cords may be shorted. Turn the unit off, check and correct the connections and turn the |
| unit on. 6 |
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Sounds unfixed, reversed or come | Check the speaker connections. 6 |
from one speaker only. |
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Humming heard during play. | An AC mains lead or fluorescent light is near the cables. Keep other appliances and leads away |
| from this unit’s cables. |
| If possible in your area, turn the AC mains lead’s plug or connector over to reverse the plug’s |
| polarity. |
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“ERROR” displayed. | Incorrect operation performed. Read the instructions and try again. |
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“– | You plugged the AC mains lead in for the first time or there was a power failure recently. |
| Set the time. < |
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“U70” displayed. | Connect the flat cables firmly. If “U70” remains on the display, contact the dealer. |
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“F61” displayed. | There is a problem with the tuner/amplifier. Contact the dealer. |
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ECO mode on but display still | Turn DEMO off. < |
lights up in standby mode. |
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“DTS NO AUDIO” displayed. | This unit is unable to decode DTS signals. |
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“DVD U11” displayed. | The disc is dirty. Wipe it with a soft cloth. |
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“DVD H ··” displayed. | A problem has occurred. Turn the unit off and unplug the AC mains lead. Wait a moment and then |
(·· will be numbers.) | plug the lead in and turn on the unit again. If the unit is still not working correctly, consult your dealer. |
Initial settings menu cannot be | Select DVD as the source. ] |
accessed. | Cancel ALL DISC, program and random play. ? D E |
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Listening to the radio
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| Noise heard. | Use an outdoor antenna. 7 |
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| Stereo indicator flickers or doesn’t |
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| light. |
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| Sound distorted. |
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| A beat sound heard. | Turn the television off or separate it from the unit. |
Reference |
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A low hum heard during AM | Separate the antenna from other cables and leads. | ||
broadcasts. |
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| Correct AM frequency can’t tune | For the United Kingdom, Continental Europe, Russia, Australia and N.Z. |
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| in. | Change the frequency step. Hold [TUNER/BAND] down for 10 seconds to change the step to 9 kHz. |
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| For others |
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| Change to the correct frequency step. H |
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| Listening to tapes |
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| Poor quality sound. | Clean the heads. g |
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| Check the Dolby NR setting. J |
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| Recording not possible. | If the erasure prevention tabs have been removed, cover the holes with adhesive tape. T |
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RQT5471