Whirlpool TOP-LOADING HIGH EFFICIENCY LOW-WATER WASHER warranty Troubleshooting

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help -

In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.

If you experience

Possible Causes

Solution

Washer not performing as expected (cont.)

Washer won’t run or fill, washer stops working or wash light remains on (indicating that the washer was unable to fill appropriately)

Check for proper water supply.	Both hoses must be attached and have water flowing to
	inlet valve.
	Both hot and cold water faucets must be turned on.
	Check that inlet valve screens have not become clogged.
	Check for any kinks in inlet hoses, which can restrict water flow.
Check proper electrical supply.	Plug power cord into a grounded 3 prong outlet.
	Do not use an extension cord.
	Ensure there is power to outlet.
	Reset a tripped circuit breaker. Replace any blown fuses.
	NOTE: If problems continue, contact an electrician.
Normal washer operation.	Lid must be closed for washer to run.
	Washer will pause during certain phases of cycle.
	Do not interrupt cycle.
	Washer may be stopped to reduce suds.
	The washer senses the dry load with short spins that may take
	2 to 3 minutes before the water is added. You may hear the
	hum of the spins. This is normal.
Washer may be tightly packed.	Remove several items, rearrange load evenly around the
	washplate. Do not load garments directly over the center of the
	washplate. Close lid and press Start/Pause.
	Add only 1 or 2 additional garments after washer has started.
	Do not add more water to the washer.
Not using HE detergent or using too	Only use HE detergent. Suds from regular detergents can slow
much HE detergent.	or stop the washer. Always measure detergent and follow
	detergent directions based on your load requirements.
	To remove suds, cancel cycle. Select RINSE & SPIN. Press
	START/Pause/Unlock. Do not add more detergent.

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