IBM SY33-0193-00 manual Adapters Unless You are instructed, Repair Verification Verify

Page 12

1. Find the SRN in theIf tableyou cannot. find the SRN , refer to

the

 

documentation

for

the

subsystem or device. If you

still

cannot find the SRN, you

have

a problem

with

the

diagnostics, the microcode,

or

the documentation. Call

your

support

center

for

assistance.

 

 

 

2. Read

carefully

the “Action” you must doDo fornot theexchangeproblem.

 

 

 

 

 

 

 

adapters

unless

 

you are instructed.

to

do

so

 

 

 

 

 

 

 

 

 

 

 

 

 

3. Normally

 

exchange

only

one

adapter at

a

time.

Always use

instructions

provided

 

 

 

with

 

the

system

unit

when

exchanging

 

adapters. After

each

 

adapter

is

exchanged,

 

 

 

go

to

“MAP 2410:

SSA

Repair

Verification”

 

on

 

page 2410-1

 

to

 

verify

the

repair.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SRN

FRU

List

 

 

 

 

 

 

 

 

 

 

Problem

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

20PAA

Device

(45%)

 

 

 

 

 

 

 

 

 

 

Description:

An

open

SSA

link

has

been

detected.

 

 

 

 

 

 

(“Exchanging

 

Disk

Drives”

 

on

page

19)Action:.

Run the Disk service aid to

isolate

the

 

failure

(see

 

SSA

adapter

card

 

(45%)

 

 

 

 

 

 

“Service

Aids

and

Other

 

Utilities”

on

page 29).

 

 

 

 

 

 

External

SSA

cables

(6%)

 

 

 

 

 

If the SSA service aids are not available, go

to the service

 

Internal

SSA

connections

(4%)

 

 

 

 

 

information

 

for

the

unit

in

which

the

device

is

 

installed.

 

 

(Hardware Maintenance Manual).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

21PAA

Device

(45%)

 

 

 

 

 

 

 

 

 

 

Description:

An

SSA

‘Threshold

exceeded’

link

error

 

has

been

 

to

(“Exchanging

 

Disk

Drives”

 

on

page

19)detected.

.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

29PAA

SSA

adapter

card

 

(45%)

 

 

 

 

 

 

Action:

 

Go

to “MAP

2010: START”

on

page 2010-1.

 

 

 

 

 

 

 

 

External

SSA

cables

(6%)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Internal

SSA

connections

(4%)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(Hardware Maintenance Manual).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2A002

Device

(50%)

 

 

 

 

 

 

 

 

 

 

Description:

Async

code

 

02

has

been

received.

Probably,

a

 

 

(“Exchanging

 

Disk

Drives”

 

on

page

19)software. error has occurred.

 

 

 

 

 

 

 

 

 

 

 

 

 

SSA

adapter

card

 

(50%)

 

 

 

 

 

 

Action: Go to “Software and Microcode Errors” on

page 12

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

before

exchanging

any

FRUs.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2A003

Device

(50%)

 

 

 

 

 

 

 

 

 

 

Description:

Async

code

 

03

has

been

received.

Probably,

a

 

 

(“Exchanging

 

Disk

Drives”

 

on

page

19)software. error has occurred.

 

 

 

 

 

 

 

 

 

 

 

 

 

SSA

adapter

card

 

(50%)

 

 

 

 

 

 

Action: Go to “Software and Microcode Errors” on

page 12

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

before

exchanging

any

FRUs.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2A004

Device

(50%)

 

 

 

 

 

 

 

 

 

 

Description:

Async

code

 

04

has

been

received.

Probably,

a

 

 

(“Exchanging

 

Disk

Drives”

 

on

page

19)software. error has occurred.

 

 

 

 

 

 

 

 

 

 

 

 

 

SSA

adapter

card

 

(50%)

 

 

 

 

 

 

Action: Go to “Software and Microcode Errors” on

page 12

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

before

exchanging

any

FRUs.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2FFFF

None

 

 

 

 

 

 

 

 

 

 

 

 

Description: An async code that is

not valid has

been received.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Action: Go to “Software and Microcode Errors” on

 

page 12.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

303FF

Device

(100%)

 

 

 

 

 

 

 

 

 

Description:

A

SCSI

status that

is

not

valid

has

 

been

received.

 

(“Exchanging

 

Disk

Drives”

 

on

page

19)Action:.

Go to “Software and Microcode Errors” on

page 12.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

40000

SSA

adapter

card

 

(100%)

 

 

 

 

 

Description: The SSA adapter card has failed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Action: Exchange the FRU for a new FRU.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

40004

4

MB

DRAM

module

0

(100%)

 

 

 

 

 

Description:

A

4

MB

DRAM

in

adapter

card

module

0

has

failed.

 

 

(“Exchanging

 

DRAMs

on

the

 

IBM

 

 

Action:

 

Exchange

the

FRU

for

a

new

FRU.

 

 

 

 

 

 

 

 

 

SerialRAID

Adapter”

on

page 22).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

40008

8

MB

DRAM

module

0

(100%)

 

 

 

 

 

Description: An 8 MB DRAM

in

adapter

card

module

0

has

 

 

 

 

(“Exchanging

 

DRAMs

on

the

 

IBM

 

 

failed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SerialRAID

Adapter” on page 22). Action: Exchange the FRU

for

a

new

FRU.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

40016

16

MB

DRAM

module

0

(100%)

 

 

 

 

Description:

A

16

MB

DRAM

in

 

adapter

card

module

0 has

 

 

 

 

(“Exchanging

 

DRAMs

on

the

 

IBM

 

 

failed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SerialRAID

Adapter”

on

page 22).

Action:

 

Exchange

the

FRU

for

a

new

FRU.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4 IBM SerialRAID Adapter Maintenance Information

Image 12
Contents IBM Page Maintenance Manual OctoberFirst 1998Contents Identify About This Supplement How This Book Is OrganizedSerialRAID Adapter Installation and , User’s S33-3283Guide Related PublicationsIBM SerialRAID Adapter Technical ,ReferenceSA33-3275-01 SerialRAID Adapter Installation and Usersfor moreGuidetails SerialRAIDGeneral Information Using the SRN Table See InstallationDisplaying SRNs SRN TableAdapters Unless You are instructed Repair Verification VerifyService Request Numbers SRNs5 SSA Service Request Numbers SRNs7 FRU List Service Request Numbers SRNs9 40% Service Request Numbers SRNs11 Software and Microcode Errors SSA Loop Configurations that Are Not ValidDealing with Fast-Write Problems Service Request Numbers SRNs13 IBM SerialRAID Adapter Maintenance Information SSA Link Error Problem Determination ExampleLink Status Lights Locating a Broken Loop LightIBM SerialRAID Adapter Maintenance Information Replacement Disk Drives Using the DOS ConfiguratorDisk Exchanging a Non-Array Disk DriveConfigurator UsingGuide RSMUsing Exchanging an Array Disk Using the RSM ConfiguratorExchanging an Array Disk ListModule IBM SerialRAID Adapter Maintenance Information Installing a Dram Exchanging the Fast-Write Cache CardRemoving the Cache Card Refer to Figure Remove Pin2/ Card Removing the Fast-Write Cache CardDirection shown by the arrow in the diagram, and plug it Installing the Collar and Pin of the Fast-Write Cache Card Service Aids and Other Disk Service AidsAdapter Installation Users Guide Accessing Service Aids fromAccessing Service Aids ConfiguratorService Mode To Set Service Mode with the DOS ConfiguratorHere Loop Is broken Between Third Fourth disk Drives Status To Set Service Mode With the RSM Configurator Format Disk To Format Using the DOS Configurator To Format With the RSM Configurator To Certify using the DOS ConfiguratorCertify Disk To Certify With the RSM Configurator To Identify with the DOS Configurator To Identify With the RSM ConfiguratorIdentify Function Download Microcode FunctionAre Available Finding the PhysicalFinding the Device When Finding the DeviceEvent/Error Logger Error SummaryLog View SSA Event LogIBM SerialRAID Adapter Maintenance Information Maintenance Tasks To aUsing the RSM Configurator From ListArray NvramMaintenance Manual Modifying Attributes of ResourcesSelectNot Present Blank Slot Creating an Array To create an array To select the disk drives for the arrayIBM SerialRAID Adapter Maintenance Information Attaching a Resource IBM SerialRAID Adapter Maintenance Information Utilities IntroductionEvent IBM SerialRAID Adapter Maintenance Information YOU BOOK?SRN? MAP Is the SRN 45PAA?015 2010-4IBM SerialRAID Adapter Maintenance Information IBM the SerialRAID Adapter Installation . Users Guide MAP 2320 SSA LinkANY Are 012 TextBreak013 FAILING?016 TextBreak Is aYes 017 0182320-6IBM SerialRAID Adapter Maintenance Information Error MAP 2323 SSA IntermittentPAA Example 2323-4IBM SerialRAID Adapter Maintenance Information SelectDisk Service Aids MAP 2324 SSA RAIDDid the Diagnostics Give YOU ANY Other SRN? Do YOU have SRN 49500?Yes No 002 Not Necessarily by You? ActionDisks Are ANY Disk Drives LISTED?019 Yes 020021 022Did Did the Certify Service AID Fail AGAIN? Open LOOP? 038Adapter Installation . Users Guide Yes 039040 041Yes 046 047048 Use Hot Modify Attributes051 Is the Problem SOLVED? SelectSSA Adapter ListOn ANY ARRAY? 054059 060Yes No 061 062065 066Yes No 067 RAID Checkout 069Yes No 070 071075 Yes No 076077 Or MoreInto 089 090Yes 091 092How 2324-20IBM SerialRAID Adapter Maintenance Information MAP 2410 SSA Repair Verification APPLICABLE?Are ALL Check Lights OFF? Yes No 005006 You have just exchanged a disk drive Page IBM