IBM SY33-0193-00 manual Service Request Numbers SRNs9

Page 17

SRN

FRU List

Problem

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

42525

None

Description:

The

wrong

Fast-Write

Cache

Card

has

 

been

 

 

 

 

 

detected by a fast-write disk

drive that

contains

unsynchronized

 

 

 

data.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Action: The failing disk drive is

offline.

If

the

disk

drive has

just

 

 

been moved from another adapter,

do

either

of the following

 

 

 

actions:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ÿ

Return

the

disk

drive

to its

original

adapter.

 

 

 

 

 

 

Ÿ

Move the

original

Fast-Write

Cache

card

to this

adapter

so

 

 

 

 

that

the

data

can

be

synchronized.

 

 

 

 

 

 

 

 

 

 

If

you

cannot

do

either

action,

or

the

data

 

on

the

disk

drive

has

 

 

no

value:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1. Ask the customer to disable Fast-Write for:

Ÿ Each device for which the Fast-Write option is offline

ŸAll other devices that are connected to the failing adapter, and have Fast-Write enabled.

For details of how to disable Fast-Write see “Dealing with Fast-Write Problems” on page 12.

2.Ask the customer to re-enable Fast-Write for the devices that are attached to the new Fast-Write Cache Card.

42526

SSA

adapter card

(100%)

Installation(

Description:

This

adapter

card

does

not

provide

support

for the

 

and

User

Guide).

 

Fast-Write

Cache.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Action: Install the correct SSA

adapter

(if

applicable).

 

 

 

 

 

 

 

 

 

 

 

 

 

42527

None

 

 

 

Description:

A dormant fast-write cache entry exists.

 

 

 

 

 

 

 

 

Action:

The

fast-write

cache

 

contains unsynchronized data for a

 

 

 

 

 

 

disk

drive

that

is

no longer

 

available.

If

possible,

reconnect

the

 

 

 

 

 

disk

drive

to

the

adapter

to

enable

the

data

to be

synchronized.

 

 

 

 

 

If you cannot reconnect the

disk drive (for example, because the

 

 

 

 

 

disk

drive

has

failed),

the

 

user

should

delete

the

dormant

 

 

 

 

 

 

fast-write cache entry

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Although the resource is no longer available, the RSM

 

 

 

 

 

 

 

 

configurator

will show the resource. Go to

the

Resource

View

 

 

 

 

 

 

page of the RSM and DetachselectorDelete

 

as appropriate.

 

 

 

 

 

 

 

 

 

 

 

42528

None

 

 

 

Description:

A fast-write disk drive has been detected that was

 

 

 

 

 

previously unsynchronized, but has since been configured on a

 

 

 

 

 

 

different

adapter.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Action:

If

this

disk

drive

contains

data

that should

be

kept,

return

 

 

 

 

 

the disk drive to the adapter to which it was previously

 

 

 

 

 

 

connected.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If the disk drive does

not

contain

data

that

should

be kept,

ask

 

 

 

 

 

the

user

to

delete

all

offline

items:

 

 

 

 

 

 

 

 

 

 

 

 

 

1. Open

the

RSM

Configurator

 

and

go

to

the Resource

View

 

 

 

 

 

 

2. SelectDetach

 

orDelete

 

as

appropriate.

 

 

 

 

 

 

 

 

When the items have been deleted the disk drive becomes free.

43PAA

Device (90%)

 

Description:

An

SSA

device on

the link is preventing the

 

(“Exchanging

Disk

Drives” on page 19)completion. of the loop configuration.

 

SSA adapter card

(10%)

Action: Go

to

“MAP

2010: START”

on page 2010-1.

Service Request Numbers (SRNs)9

Image 17
Contents IBM Page October Maintenance Manual1998 FirstContents Identify How This Book Is Organized About This SupplementIBM SerialRAID Adapter Technical ,ReferenceSA33-3275-01 SerialRAID Adapter Installation and , User’s S33-3283GuideRelated Publications SerialRAID SerialRAID Adapter Installation and Usersfor moreGuidetailsGeneral Information See Installation Using the SRN TableDisplaying SRNs SRN TableRepair Verification Verify Adapters Unless You are instructedService Request Numbers SRNs5 SSA Service Request Numbers SRNs7 FRU List Service Request Numbers SRNs9 40% Service Request Numbers SRNs11 Dealing with Fast-Write Problems Software and Microcode ErrorsSSA Loop Configurations that Are Not Valid Service Request Numbers SRNs13 IBM SerialRAID Adapter Maintenance Information Example SSA Link Error Problem DeterminationLink Status Lights Light Locating a Broken LoopIBM SerialRAID Adapter Maintenance Information Using the DOS Configurator Replacement Disk DrivesDisk Exchanging a Non-Array Disk DriveUsing ConfiguratorGuide RSMExchanging an Array Disk Using the RSM Configurator UsingExchanging an Array Disk ListModule IBM SerialRAID Adapter Maintenance Information Removing the Cache Card Installing a DramExchanging the Fast-Write Cache Card Refer to Figure Remove Pin2/ Removing the Fast-Write Cache Card CardDirection shown by the arrow in the diagram, and plug it Installing the Collar and Pin of the Fast-Write Cache Card Disk Service Aids Service Aids and OtherAdapter Installation Users Guide Accessing Service Aids fromConfigurator Accessing Service AidsTo Set Service Mode with the DOS Configurator Service ModeHere Loop Is broken Between Third Fourth disk Drives Status To Set Service Mode With the RSM Configurator Format Disk To Format Using the DOS Configurator Certify Disk To Format With the RSM ConfiguratorTo Certify using the DOS Configurator To Certify With the RSM Configurator To Identify With the RSM Configurator To Identify with the DOS ConfiguratorIdentify Function Download Microcode FunctionFinding the Physical Are AvailableFinding the Device When Finding the DeviceError Summary Event/Error LoggerLog View SSA Event LogIBM SerialRAID Adapter Maintenance Information To a Maintenance TasksUsing the RSM Configurator List FromArray NvramSelectNot Present Blank Slot Maintenance ManualModifying Attributes of Resources To select the disk drives for the array Creating an Array To create an arrayIBM SerialRAID Adapter Maintenance Information Attaching a Resource IBM SerialRAID Adapter Maintenance Information Event UtilitiesIntroduction IBM SerialRAID Adapter Maintenance Information SRN? YOUBOOK? Is the SRN 45PAA? MAP015 2010-4IBM SerialRAID Adapter Maintenance Information ANY IBM the SerialRAID Adapter Installation . Users GuideMAP 2320 SSA Link Are TextBreak 012016 013FAILING? Is a TextBreakYes 017 0182320-6IBM SerialRAID Adapter Maintenance Information MAP 2323 SSA Intermittent ErrorPAA Example 2323-4IBM SerialRAID Adapter Maintenance Information MAP 2324 SSA RAID SelectDisk Service AidsYes No 002 Did the Diagnostics Give YOU ANY Other SRN?Do YOU have SRN 49500? Action Not Necessarily by You?Are ANY Disk Drives LISTED? DisksYes 020 019021 022Did Did the Certify Service AID Fail AGAIN? 038 Open LOOP?Yes 039 Adapter Installation . Users Guide040 041048 Yes 046047 051 Use HotModify Attributes SelectSSA Adapter List Is the Problem SOLVED?On ANY ARRAY? 054060 059Yes No 061 062Yes No 067 065066 069 RAID CheckoutYes No 070 071Yes No 076 075077 Or MoreInto 090 089Yes 091 092How 2324-20IBM SerialRAID Adapter Maintenance Information APPLICABLE? MAP 2410 SSA Repair VerificationAre ALL Check Lights OFF? Yes No 005006 You have just exchanged a disk drive Page IBM