IBM SY33-0193-00 manual SSA Link Error Problem Determination, Example

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SSA Link Errors

SSA link errors can be caused by a number reasons, for example if:

Ÿ Power is removed from an SSA device

Ÿ An SSA device is failing

Ÿ An SSA device is removed

ŸA cable is disconnected.

Errors might be indicated in various ways, such as:

ŸSRN 45PAA

Ÿ A flashing link status (Ready) light on the SSA device at each end of the faili

Ÿ The indication of an open link when using the Disk Service Aid.

SSA Link Error Problem Determination

Instead

of

using the

normal

MAPs to solve a link error

problem, you can refer direc

the

link

status

lights to isolate the failing FRU. The

descriptions

given

here show

how

 

to do

this.

 

 

 

 

 

 

In

an SSA loop, devices are connected through two or

more SSA links to an

SSA

RAID

Adapter. Each SSA link is the connection between two SSA

nodes (devices or

 

 

adapters);

for

example:

 

 

 

 

 

Ÿ

Disk drive to disk drive

 

 

 

 

 

Ÿ

Adapter to disk drive module

 

 

 

 

Ÿ

Adapter

to

adapter

 

 

 

 

 

 

An

SSA

link

can

contain several

parts. When doing problem

determination,

think

of

the

link

 

and

all

its

parts

as one

complete item.

 

 

 

 

Here are some examples of SSA links. Each link contains more than one part.

Example 1

This link is between two disk drives that are in the same subsystem. It has three

SSA Subsystem

Disk Internal Drive 1Connection

Disk

Drive 2

Copyright IBM Corp. 1998

15

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Contents IBM Page October Maintenance Manual1998 FirstContents Identify How This Book Is Organized About This SupplementIBM SerialRAID Adapter Technical ,ReferenceSA33-3275-01 SerialRAID Adapter Installation and , User’s S33-3283GuideRelated Publications SerialRAID SerialRAID Adapter Installation and Usersfor moreGuidetailsGeneral Information SRN Table Using the SRN TableSee Installation Displaying SRNsRepair Verification Verify Adapters Unless You are instructedService Request Numbers SRNs5 SSA Service Request Numbers SRNs7 FRU List Service Request Numbers SRNs9 40% Service Request Numbers SRNs11 Dealing with Fast-Write Problems Software and Microcode ErrorsSSA Loop Configurations that Are Not Valid Service Request Numbers SRNs13 IBM SerialRAID Adapter Maintenance Information Example SSA Link Error Problem DeterminationLink Status Lights Light Locating a Broken LoopIBM SerialRAID Adapter Maintenance Information Exchanging a Non-Array Disk Drive Replacement Disk DrivesUsing the DOS Configurator DiskRSM ConfiguratorUsing GuideList UsingExchanging an Array Disk Using the RSM Configurator Exchanging an Array DiskModule IBM SerialRAID Adapter Maintenance Information Removing the Cache Card Installing a DramExchanging the Fast-Write Cache Card Refer to Figure Remove Pin2/ Removing the Fast-Write Cache Card CardDirection shown by the arrow in the diagram, and plug it Installing the Collar and Pin of the Fast-Write Cache Card Accessing Service Aids from Service Aids and OtherDisk Service Aids Adapter Installation Users GuideConfigurator Accessing Service AidsTo Set Service Mode with the DOS Configurator Service ModeHere Loop Is broken Between Third Fourth disk Drives Status To Set Service Mode With the RSM Configurator Format Disk To Format Using the DOS Configurator Certify Disk To Format With the RSM ConfiguratorTo Certify using the DOS Configurator To Certify With the RSM Configurator Download Microcode Function To Identify with the DOS ConfiguratorTo Identify With the RSM Configurator Identify FunctionFinding the Device Are AvailableFinding the Physical Finding the Device WhenView SSA Event Log Event/Error LoggerError Summary LogIBM SerialRAID Adapter Maintenance Information To a Maintenance TasksUsing the RSM Configurator Nvram FromList ArraySelectNot Present Blank Slot Maintenance ManualModifying Attributes of Resources To select the disk drives for the array Creating an Array To create an arrayIBM SerialRAID Adapter Maintenance Information Attaching a Resource IBM SerialRAID Adapter Maintenance Information Event UtilitiesIntroduction IBM SerialRAID Adapter Maintenance Information SRN? YOUBOOK? Is the SRN 45PAA? MAP015 2010-4IBM SerialRAID Adapter Maintenance Information ANY IBM the SerialRAID Adapter Installation . Users GuideMAP 2320 SSA Link Are TextBreak 012016 013FAILING? 018 TextBreakIs a Yes 0172320-6IBM SerialRAID Adapter Maintenance Information MAP 2323 SSA Intermittent ErrorPAA Example 2323-4IBM SerialRAID Adapter Maintenance Information MAP 2324 SSA RAID SelectDisk Service AidsYes No 002 Did the Diagnostics Give YOU ANY Other SRN?Do YOU have SRN 49500? Action Not Necessarily by You?Are ANY Disk Drives LISTED? Disks022 019Yes 020 021Did Did the Certify Service AID Fail AGAIN? 038 Open LOOP?041 Adapter Installation . Users GuideYes 039 040048 Yes 046047 051 Use HotModify Attributes 054 Is the Problem SOLVED?SelectSSA Adapter List On ANY ARRAY?062 059060 Yes No 061Yes No 067 065066 071 RAID Checkout069 Yes No 070Or More 075Yes No 076 077Into 092 089090 Yes 091How 2324-20IBM SerialRAID Adapter Maintenance Information Yes No 005 MAP 2410 SSA Repair VerificationAPPLICABLE? Are ALL Check Lights OFF?006 You have just exchanged a disk drive Page IBM