IBM SY33-0193-00 manual 40%

Page 18

SRN

FRU

List

 

 

 

 

Problem

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

44PAA

Device

(100%)

 

 

 

Description:

An

SSA

device

has

a

‘Failed’

status.

 

 

 

 

 

 

 

 

 

(“Exchanging

Disk

Drives”

on page 19)Action:.

If

the

 

SSA

service

aids

are

available,

run

the

Disk

 

 

 

 

 

 

 

 

 

service

aid

(see

 

“Service

Aids

and

Other

Utilities”

 

on

page 29)

 

 

 

 

 

 

 

 

to find the failing device. If

no

device is listed as Rejected, use

 

 

 

 

 

 

 

 

the

 

PAA

part

of the SRN to determine

which

device

is

failing.

 

 

 

 

 

 

 

 

 

Before you exchange the failing device, run nonconcurrent

 

 

 

 

 

 

 

 

 

 

 

diagnostics to that device to determine the cause of the

 

 

 

 

 

 

 

 

 

problem.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If

 

the

SSA

service

 

aids

are

not

available,

note

the

 

value

of

PAA

 

 

 

 

 

 

 

 

in

this

SRN,

and go to “Finding the

Physical

Location

of

a

 

 

 

 

 

 

 

 

 

 

Device”

on

page 38.

Exchange

the

failing

FRU

for

a

new

FRU.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

45PAA

Device

(40%)

 

 

 

 

Description:

The

SSA

adapter

has

detected

an

 

open

SSA

 

loop.

 

 

 

(“Exchanging

Disk

Drives”

on

page 19)Action:.

If

the

 

SSA

service

aids

are

available,

run

the

Disk

 

 

SSA

Adapter

card

(40%)

 

 

service

aid

(see

 

“Service

Aids

and

Other

Utilities”

 

on

page 29)

 

SSA

cables,

or

other

SSA connections

 

to

determine which

 

part

of

the loop

is

failing.

 

 

 

 

 

 

 

 

in

the

device

enclosure

(20%) .

 

If

 

the

SSA

service

 

aids

are

not

available,

note

the

 

value

of

PAA

 

(Hardware

Maintenance Manual).

in

this

SRN,

and go to “Finding the

Physical

Location

of

a

 

 

 

 

 

 

 

 

 

 

Device”

on

page 38.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

46000

None

 

 

 

 

 

 

Description:

An array is the Offline

state

because

more

than

one

 

 

 

 

 

 

 

 

disk

drive is

not

available. At

least

one

member

disk

drive

of

 

 

 

 

 

 

 

 

 

the array is present, but more than

one

member

 

disk

drive

is

 

 

 

 

 

 

 

 

 

missing.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Action: Go to “MAP 2010: START”

on

page 2010-1.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

47000

None

 

 

 

 

 

 

Description:

An

attempt

has

been

made to store in the SSA

 

 

 

 

 

 

 

 

 

 

adapter the details of more than 32 arrays.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Action: Go to “MAP 2010: START”

on

page 2010-1.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

47500

None

 

 

 

 

 

 

Description:

Part

of

the

array

data might have been lost.

 

 

 

 

 

 

 

 

 

 

Action: Go to “MAP 2010: START”

on

page 2010-1.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

48000

None

 

 

 

 

 

 

Description:

The

 

SSA

 

adapter

has

detected

a

 

link

 

configuration

 

 

 

 

 

 

 

 

 

that

is

not

valid.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Action:

See

“SSA

Loop

 

Configurations

that

Are

Not

 

Valid”

on

 

 

 

 

 

 

 

 

 

 

 

page

 

12.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

49000

None

 

 

 

 

 

 

Description:

An array is in the

Degraded state because a disk

 

 

 

 

 

 

 

 

drive is not available to the

array, and

a

 

write

command

has

 

 

 

 

 

 

 

 

 

been sent to that array.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Action: A disk drive might not be available

for

one

of

the

 

 

 

 

 

 

 

 

 

 

following

reasons:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ÿ

The

 

disk

drive

has

failed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ÿ

The

 

disk

drive

has

been removed

from

the

subsystem.

 

 

 

 

 

 

 

 

 

 

 

Ÿ

An

 

SSA

link

has

failed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ŸA power failure has occurred. Go to “MAP 2010: START” on page 2010-1.

49100

None

Description:

An

array

is

in the Exposed state because a disk

 

 

drive is not available to the array.

 

 

 

 

Action: A disk drive can become not available for several

 

 

reasons:

 

 

 

 

 

 

 

 

 

 

 

 

Ÿ

The

disk

drive

has

failed.

 

 

 

 

 

Ÿ

The

disk

drive

has

been

removed

from

the subsystem.

 

 

Ÿ

An

SSA

link

has failed.

 

 

 

 

 

 

Ÿ

A

power

failure

has

occurred.

 

 

 

 

 

Go to “MAP 2010: START”

on

page 2010-1.

 

 

 

 

 

 

 

 

 

 

 

 

 

49500

None

Description:

No

hot-spare

disk

drives

are

available for an array

 

 

that is configured for hot spare disk drives.

 

 

Action:

Go to

“MAP

2010: START”

on page 2010-1.

10 IBM SerialRAID Adapter Maintenance Information

Page 17 Page 19
Image 18
Page 17 Page 19
Contents IBM Page Maintenance Manual OctoberFirst 1998Contents Identify About This Supplement How This Book Is OrganizedSerialRAID Adapter Installation and , User’s S33-3283Guide Related PublicationsIBM SerialRAID Adapter Technical ,ReferenceSA33-3275-01 SerialRAID Adapter Installation and Usersfor moreGuidetails SerialRAIDGeneral Information Displaying SRNs Using the SRN TableSee Installation SRN TableAdapters Unless You are instructed Repair Verification VerifyService Request Numbers SRNs5 SSA Service Request Numbers SRNs7 FRU List Service Request Numbers SRNs9 40% Service Request Numbers SRNs11 Software and Microcode Errors SSA Loop Configurations that Are Not ValidDealing with Fast-Write Problems Service Request Numbers SRNs13 IBM SerialRAID Adapter Maintenance Information SSA Link Error Problem Determination ExampleLink Status Lights Locating a Broken Loop LightIBM SerialRAID Adapter Maintenance Information Disk Replacement Disk DrivesUsing the DOS Configurator Exchanging a Non-Array Disk DriveGuide ConfiguratorUsing RSMExchanging an Array Disk UsingExchanging an Array Disk Using the RSM Configurator ListModule IBM SerialRAID Adapter Maintenance Information Installing a Dram Exchanging the Fast-Write Cache CardRemoving the Cache Card Refer to Figure Remove Pin2/ Card Removing the Fast-Write Cache CardDirection shown by the arrow in the diagram, and plug it Installing the Collar and Pin of the Fast-Write Cache Card Adapter Installation Users Guide Service Aids and OtherDisk Service Aids Accessing Service Aids fromAccessing Service Aids ConfiguratorService Mode To Set Service Mode with the DOS ConfiguratorHere Loop Is broken Between Third Fourth disk Drives Status To Set Service Mode With the RSM Configurator Format Disk To Format Using the DOS Configurator To Format With the RSM Configurator To Certify using the DOS ConfiguratorCertify Disk To Certify With the RSM Configurator Identify Function To Identify with the DOS ConfiguratorTo Identify With the RSM Configurator Download Microcode FunctionFinding the Device When Are AvailableFinding the Physical Finding the DeviceLog Event/Error LoggerError Summary View SSA Event LogIBM SerialRAID Adapter Maintenance Information Maintenance Tasks To aUsing the RSM Configurator Array FromList NvramMaintenance Manual Modifying Attributes of ResourcesSelectNot Present Blank Slot Creating an Array To create an array To select the disk drives for the arrayIBM SerialRAID Adapter Maintenance Information Attaching a Resource IBM SerialRAID Adapter Maintenance Information Utilities IntroductionEvent IBM SerialRAID Adapter Maintenance Information YOU BOOK?SRN? MAP Is the SRN 45PAA?015 2010-4IBM SerialRAID Adapter Maintenance Information IBM the SerialRAID Adapter Installation . Users Guide MAP 2320 SSA LinkANY Are 012 TextBreak013 FAILING?016 Yes 017 TextBreakIs a 0182320-6IBM SerialRAID Adapter Maintenance Information Error MAP 2323 SSA IntermittentPAA Example 2323-4IBM SerialRAID Adapter Maintenance Information SelectDisk Service Aids MAP 2324 SSA RAIDDid the Diagnostics Give YOU ANY Other SRN? Do YOU have SRN 49500?Yes No 002 Not Necessarily by You? ActionDisks Are ANY Disk Drives LISTED?021 019Yes 020 022Did Did the Certify Service AID Fail AGAIN? Open LOOP? 038040 Adapter Installation . Users GuideYes 039 041Yes 046 047048 Use Hot Modify Attributes051 On ANY ARRAY? Is the Problem SOLVED?SelectSSA Adapter List 054Yes No 061 059060 062065 066Yes No 067 Yes No 070 RAID Checkout069 071077 075Yes No 076 Or MoreInto Yes 091 089090 092How 2324-20IBM SerialRAID Adapter Maintenance Information Are ALL Check Lights OFF? MAP 2410 SSA Repair VerificationAPPLICABLE? Yes No 005006 You have just exchanged a disk drive Page IBM
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