IBM SY33-0193-00 manual Service Request Numbers SRNs5

Page 13

SRN

FRU

List

 

 

 

 

 

 

 

Problem

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

40032

32

MB

 

DRAM

module

0

(100%)

 

 

Description:

 

A

32

 

MB

 

DRAM

in

 

adapter

card

module 0

 

has

 

 

(“Exchanging

DRAMs

on

the

IBM

failed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SerialRAID

Adapter”

on

page 22). Action:

 

Exchange the FRU for a new FRU.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

40064

64

MB

 

DRAM

module

0

(100%)

 

 

Description:

 

A

64

 

MB

 

DRAM

 

in

 

adapter

card

module 0

has

 

 

(“Exchanging

DRAMs

on

the

IBM

failed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SerialRAID

Adapter”

on

page 22). Action:

 

Exchange the FRU for a new FRU.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

40128

128

MB

DRAM

module

0

(100%)

 

Description:

 

A

128

MB

DRAM

in

adapter

card

module 0

 

has

 

(“Exchanging

DRAMs

on

the

IBM

failed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SerialRAID

Adapter”

on

page 22). Action:

 

Exchange the FRU for a new FRU.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

41004

4

MB

DRAM

module

1

 

(100%)

 

Description:

 

A

4

MB

DRAM

in

adapter

card

module 1

has

failed.

 

(“Exchanging

DRAMs

on

the

IBM

Action:

 

Exchange

the

 

FRU

 

for

a

new

FRU.

 

 

 

 

 

 

 

SerialRAID

Adapter”

on

page 22).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

41008

8

MB

DRAM

module

1

 

(100%)

 

Description:

 

An

8

MB

DRAM

in

adapter

card

module 1

has

 

 

(“Exchanging

DRAMs

on

the

IBM

failed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SerialRAID

Adapter”

on

page 22). Action:

 

Exchange the FRU for a new FRU.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

41016

16

 

MB

DRAM

module

1

(100%)

 

Description:

 

A

16

 

MB

 

DRAM

 

in

 

adapter

card

module 1

 

has

 

(“Exchanging

DRAMs

on

the

IBM

failed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SerialRAID

Adapter”

on

page 22). Action:

 

Exchange the FRU for a new FRU.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

41032

32

MB

 

DRAM

module

1

 

(100%)

 

Description:

 

A

32

 

MB

 

DRAM

in

 

adapter

card

module 1

 

has

 

(“Exchanging

DRAMs

on

the

IBM

failed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SerialRAID

Adapter”

on

page 22). Action:

 

Exchange the FRU for a new FRU.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

41064

64

MB

 

DRAM

module

1

 

(100%)

 

Description:

 

A

64

 

MB

 

DRAM

 

in

 

adapter

card

module 1

 

has

 

 

(“Exchanging

DRAMs

on

the

IBM

failed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SerialRAID

Adapter”

on

page 22). Action:

 

Exchange the FRU for a new FRU.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

41128

128

MB

DRAM

module

1 (100%)

 

Description:

 

A

128

MB

DRAM

in

adapter

card

module 1

has

 

(“Exchanging

DRAMs

on

the

IBM

failed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SerialRAID

Adapter”

on

page 22). Action:

 

Exchange the FRU for a new FRU.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

42000

SSA

adapter

card

(50%)

 

 

 

Description: The SSA adapter has detected that both DRAM

 

DRAM

 

modules

(50%)

 

 

 

 

 

modules

 

are

 

failing.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(“Exchanging

DRAMs

on

the

IBM

Action:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SerialRAID

Adapter”

on

page 22).

1. Check

whether

 

both

DRAM

 

modules

are

correctly

installed

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

on

the

adapter card. Make any

necessary

corrections.

 

 

 

 

 

 

 

 

 

 

 

 

2. If

this

problem

 

has occurred immediately after an upgrade

 

 

 

 

 

 

 

 

 

 

 

 

to

the

 

adapter

card,

check

whether

the

correct

type of

 

 

 

 

 

 

 

 

 

 

 

 

DRAM modules have been installed. Make any necessary

 

 

 

 

 

 

 

 

 

 

 

 

 

corrections.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3. If

the

problem

 

remains,

 

exchange

the adapter card FRU for

 

 

 

 

 

 

 

 

 

 

 

 

a new oneDo.

not

exchange

 

any

DRAM

modules.

yet

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4. Install

 

the

DRAM

 

modules

 

from

the

original

adapter

card

 

 

 

 

 

 

 

 

 

 

 

 

onto

the

 

new

adapter

card,

then

install

the new

adapter

 

 

 

 

 

 

 

 

 

 

 

 

card.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5. If

 

the

 

problem

remains,

 

exchange

the

DRAM

modules

for

 

 

 

 

 

 

 

 

 

 

 

 

new

 

modules.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6.Install the new DRAM modules onto the original adapter card. Reinstall the original adapter card.

42200

None

Description: Other

adapters on the SSA loop are using levels of

 

 

microcode that are not compatible.

 

 

Action:

Install the

latest level of microcode on all other adapters

 

 

in this

SSA

loop.

 

 

 

First refer to “Software and Microcode Errors” on page 12 and if

 

 

necessary

“Download

Microcode Function” on page 37.

Service Request Numbers (SRNs)5

Page 12 Page 14
Image 13
Page 12 Page 14
Contents IBM Page October Maintenance Manual1998 FirstContents Identify How This Book Is Organized About This SupplementRelated Publications SerialRAID Adapter Installation and , User’s S33-3283GuideIBM SerialRAID Adapter Technical ,ReferenceSA33-3275-01 SerialRAID SerialRAID Adapter Installation and Usersfor moreGuidetailsGeneral Information See Installation Using the SRN TableDisplaying SRNs SRN TableRepair Verification Verify Adapters Unless You are instructedService Request Numbers SRNs5 SSA Service Request Numbers SRNs7 FRU List Service Request Numbers SRNs9 40% Service Request Numbers SRNs11 SSA Loop Configurations that Are Not Valid Software and Microcode ErrorsDealing with Fast-Write Problems Service Request Numbers SRNs13 IBM SerialRAID Adapter Maintenance Information Example SSA Link Error Problem DeterminationLink Status Lights Light Locating a Broken LoopIBM SerialRAID Adapter Maintenance Information Using the DOS Configurator Replacement Disk DrivesDisk Exchanging a Non-Array Disk DriveUsing ConfiguratorGuide RSMExchanging an Array Disk Using the RSM Configurator UsingExchanging an Array Disk ListModule IBM SerialRAID Adapter Maintenance Information Exchanging the Fast-Write Cache Card Installing a DramRemoving the Cache Card Refer to Figure Remove Pin2/ Removing the Fast-Write Cache Card CardDirection shown by the arrow in the diagram, and plug it Installing the Collar and Pin of the Fast-Write Cache Card Disk Service Aids Service Aids and OtherAdapter Installation Users Guide Accessing Service Aids fromConfigurator Accessing Service AidsTo Set Service Mode with the DOS Configurator Service ModeHere Loop Is broken Between Third Fourth disk Drives Status To Set Service Mode With the RSM Configurator Format Disk To Format Using the DOS Configurator To Certify using the DOS Configurator To Format With the RSM ConfiguratorCertify Disk To Certify With the RSM Configurator To Identify With the RSM Configurator To Identify with the DOS ConfiguratorIdentify Function Download Microcode FunctionFinding the Physical Are AvailableFinding the Device When Finding the DeviceError Summary Event/Error LoggerLog View SSA Event LogIBM SerialRAID Adapter Maintenance Information To a Maintenance TasksUsing the RSM Configurator List FromArray NvramModifying Attributes of Resources Maintenance ManualSelectNot Present Blank Slot To select the disk drives for the array Creating an Array To create an arrayIBM SerialRAID Adapter Maintenance Information Attaching a Resource IBM SerialRAID Adapter Maintenance Information Introduction UtilitiesEvent IBM SerialRAID Adapter Maintenance Information BOOK? YOUSRN? Is the SRN 45PAA? MAP015 2010-4IBM SerialRAID Adapter Maintenance Information MAP 2320 SSA Link IBM the SerialRAID Adapter Installation . Users GuideANY Are TextBreak 012FAILING? 013016 Is a TextBreakYes 017 0182320-6IBM SerialRAID Adapter Maintenance Information MAP 2323 SSA Intermittent ErrorPAA Example 2323-4IBM SerialRAID Adapter Maintenance Information MAP 2324 SSA RAID SelectDisk Service AidsDo YOU have SRN 49500? Did the Diagnostics Give YOU ANY Other SRN?Yes No 002 Action Not Necessarily by You?Are ANY Disk Drives LISTED? DisksYes 020 019021 022Did Did the Certify Service AID Fail AGAIN? 038 Open LOOP?Yes 039 Adapter Installation . Users Guide040 041047 Yes 046048 Modify Attributes Use Hot051 SelectSSA Adapter List Is the Problem SOLVED?On ANY ARRAY? 054060 059Yes No 061 062066 065Yes No 067 069 RAID CheckoutYes No 070 071Yes No 076 075077 Or MoreInto 090 089Yes 091 092How 2324-20IBM SerialRAID Adapter Maintenance Information APPLICABLE? MAP 2410 SSA Repair VerificationAre ALL Check Lights OFF? Yes No 005006 You have just exchanged a disk drive Page IBM
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