Enviro 828 BV. FS, 828 BV. INS owner manual Trouble Shooting, Problem Possible Cause Solution

13. TROUBLE SHOOTING

Problem	Possible Cause	Solution
Spark will not arc to the pilot after	Defective piezo ignitor	Check connections to ignitor
repeated pressing of spark ignitor		-If ignitor connections are good but there is no
		spark-replace ignitor
	Broken spark electrode	-Check for broken ceramic insulation
		replace, electrode if broken
	Miss-aligned spark electrode	-If spark is not arcing from the electrode to pilot-
		adjust by loosening screws on pilot base. Adjust
		away from burner and re-tighten
Pilot will not remain lit	Problem with thermocouple circuit	-Check for proper connection of thermocouple to
		rear of valve. If loose, tighten lightly
		-Check pilot for full flame impingement around
		thermocouple. If the pilot is to small - Check gas
		pressure, adjust pilot rate screw, check pilot head
		for blockage.
		-Check thermocouple voltage at rear of valve-
		must be greater than 5 mV. If low , replace
		thermocouple.
	Air in gas line - (Pilot flame dies	-Bleed line.
	while knob is depressed.)	-Check gas line pressure.
		-Contact dealer.
Burners will not remain lit	Problem with thermopile circuit	-Check gas-line pressure.
		-Check for flame impingement on
		thermopile, if low see “Pilot will not
		stay lit”
		-check thermopile for a Minimum of
		300 mV when burner switched on.
		-Check wiring to thermostat for breaks.
		-Check for spillage at draft hood that may trip spill
		switch.
Flame lifting	- Leak in vent pipe	-check for leaks in vent connections
	- Improper vent configuration	-check vent configuration with manual
	- Terminal may be recirculating	-check to see if terminal is on correctly
	flue gases	-May need to install high wind termination cap
		-contact dealer.
insuficiant air for combustion	- Air tight house	- supply make up air to the unit.
	- A Vacuum in room due
	to other air moving device
	EG. Kitchen fan
Glass fogs up	Normal conditions - after the appliance	warms up glass will clear
	** Due to additives in gas, glass may get hazy during normal use**
	Clean when needed.
Blue flames	Normal during start - flame will yellow as the appliance heats up.
Flames are burning “dirty” or Sooting	Flame impingement	-check log position
		-increase primary air by opening venturi shutters
		see also “Burners will not stay lit”

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