Problem
Gas leaking from cracked/cut/burned hose
Gas leaking from
LP Gas Cylinder
Gas leaking from LP Gas Cylinder valve
Gas leaking between
LP Gas Cylinder and regula- tor connection
Fire coming through Control Panel
Possible Cause
Damaged hose
Mechanical failure due to rust or mishandling
Failure of valve from mishan- dling or mechanical malfunc- tion
Improper installation, con- nection not tight, failure of seal on LP Gas Cylinder valve
Fire in or around Venturi tube section of Burner
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Emergencies
Solution
Turn off gas at the LP Gas Cylinder. Replace valve/hose regulator before continuing use.
Replace LP Gas Cylinder.
Turn off LP Gas Cylinder valve. Return Cylinder to gas supplier.
Turn off LP Gas Cylinder valve.
If you can safely reach the Control Panel, turn off Control Knobs, then close the LP Gas Cylinder valve. Once fire is out and grill has cooled off, remove Burner(s) and inspect for blockage from spider webs/insect nests or rust. See “How to Clean Burners” section. Replace any damaged parts.
Grease fire or excessive | Too much grease |
flames above cooking surface | Burner section |
Turn off Control Knobs and LP Gas Cylinder valve. Once fire is out and grill has cooled off. Clean residual food particles and excess grease from inside firebox area, grease cup, and other surfaces.
Flashback (Fire in or around | Clogged or blocked Venturi | If you can safely reach the Control Panel, turn Control |
Venturi tubes) | tube | Knobs to “Off,” then close the LP Gas Cylinder valve. |
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| Clean Burner and Venturi tubes. See “How to Clean |
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| Burners” section. |
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| Troubleshooting |
Problem | Possible Cause |
| Solution | ||
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Burners will not light using | Burners not assembled correctly |
| See | ||
the ignitor |
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| “Care and Maintenance.” | |
| Not holding ignitor switch long |
| When lighting the first (LEFT MOST) Burner, push Control | ||
| enough for pulse spark |
| Knob in and turn counterclockwise to the “High” position. | ||
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| Depress the Igniter Button until the Burner lights. | |
| No spark, electrode cracked, | 1. | Make sure all the wires are connected and to the right | ||
| broken or loose. |
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| terminals. | |
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| 2. | If Electronic, check the battery. Make sure it is pushed in | |
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| the holder. |
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| 3. | Gas collector tab is bent (making too large or small of | |
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| a gap between the Electrode and tab). By hand, bend |
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| gas collector tab back within a maximum of 3/16” gap |
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| to Electrode. (Page 35) |
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| 4. | Tighten Electrode mounting screws. | |
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| 5. | Replace damaged Electrodes. | |
| LP gas cylinder is empty |
| Take LP Gas Cylinder to licensed LP gas supplier to be refilled. | ||