TROUBLESHOOTING
SYMPTOM | POSSIBLE CAUSE | SUGGESTED REMEDY | |
| Gas supply off | Check main / unit gas valves | |
Pilot will not light | Air in lines | Turn pilot valve on. Attempt to light | |
pilot every 15 sec. | |||
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| Pilot valve not on | Turn pilot valve on / adjust | |
| Gas supply off | Check main / unit gas valves | |
| Air in lines | Turn gas valve on. Attempt to light | |
Burners won’t light | pilot every 15 sec. | ||
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| Turn off gas - allow unit to vent for 5 | ||
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| Pilot burner not lit | minutes. Turn gas back on and light | |
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| pilot | |
| Control not on | Turn control knob to ON, Set to | |
| desired setting when lit | ||
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One burner assembly won’t | Water in burner | Remove burner and dry thoroughly | |
light |
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Damaged gas control valve, | Contact Authorized Wells Service | ||
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| burner or other internal | ||
| Agency for repairs | ||
| component | ||
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Portions of a burner won’t | Burner wet or flame opening(s) | Clean and dry burner | |
light or have erratic flame | clogged | ||
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| Temperature control not set | Adjust for desired temperature | |
| Shutter or nozzle out of | Contact qualified technician for | |
Burner not hot enough | adjustment | adjustment | |
Damaged gas control valve, | Contact Authorized Wells Service | ||
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| burner or other internal | ||
| Agency for repairs | ||
| component | ||
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NOTE: There are no user serviceable components in the burner assemblies or in the control valves. In all cases of damage or malfunction, contact your Authorized Wells Service Agency for repairs.
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M163