TROUBLESHOOTING
PROBLEM | CHECK | SOLUTION |
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Burners burn with a yellow or orange flame, in | Inspect Spider/Insect screens for possible obstructions.. | Clean Spider/Insect screens.. Refer to “ANNUAL |
conjunction with the smell of gas (This is normal for | (Blockage of holes..) | MAINTENANCE”.. |
the burner lighting tube). |
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Symptoms: | The excess flow safety device, which is part of the | To reset the excess flow safety device turn all burner |
Burners do not light. | barbecue to cylinder connection, may have activated.. | control knobs and the cylinder valve off.. Disconnect |
| the regulator from the cylinder.. Turn burner control | |
flickering flame in the HI position. |
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| knobs to HI.. Wait at least 1 minute.. Turn burner control | |
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Barbecue temperature only reaches 250° to 300° in |
| knobs to OFF.. Reconnect the regulator to the cylinder.. |
the HI position. |
| Turn cylinder valve on slowly.. Refer to “MAIN BURNER |
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| IGNITION”.. |
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Burner does not light, or flame is low in HI position. | Is LP fuel low or empty? | Refill LP cylinder.. |
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| Is fuel hose bent or kinked? | Straighten fuel hose.. |
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| Does Burner light with a match? | Clean burners.. Refer to “MAINTENANCE”.. |
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| Did you use the snap igniter several times until the main | Make sure to hold the control knob in for two seconds |
| burner lit? Refer to “MAIN BURNER IGNITION”.. | after snapping the igniter and seeing the orange flame |
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| from the burner lighting tube.. |
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| Does the igniter work (Do you see a spark when you | Try manually lighting the burner.. Refer to “MAIN |
| repeatedly use the snap igniter)? | BURNER MANUAL IGNITION”.. Call customer service.. |
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Experiencing | Are you preheating barbecue in the prescribed manner? | All burners on HI for 10 to 15 minutes for preheating.. |
m CAUTION: Do not line the slide out |
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Are the cooking grates and Flavorizer® bars heavily | Clean thoroughly.. Refer to “CLEANING”.. | |
grease tray with aluminum foil. | coated with |
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| Is the bottom tray “dirty” and not allowing grease to flow | Clean bottom tray.. |
| into catch pan? |
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Burner flame pattern is erratic. Flame is low when | Are burners clean? | Clean burners.. Refer to “MAINTENANCE”.. |
burner is on HI. Flames do not run the whole length |
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of the burner tube. |
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Inside of lid appears to be “peeling.” (Resembles | The lid is porcelain enamel or stainless steel, not paint.. | Clean thoroughly.. Refer to “CLEANING”.. |
paint peeling.) | It cannot “peel”.. What you are seeing is baked on grease |
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| that has turned to carbon and is flaking off.. |
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| THIS IS NOT A DEFECT. |
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Cabinet doors are not aligned. | Check the adjustment pin on the bottom of each door.. | Loosen adjustment nut/s.. Slide door/s until aligned.. |
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| Tighten nut.. |
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If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site. Log onto www.weber.com®.
www.weber.com® 29