Desa CGDV32pR After pilot lights, keep gas, Long enough Control knob pressed, Seconds, Pilot

Page 33

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

Pilot lights but flame goes out

1. Gas control knob not fully

1.

Press in gas control knob

 

when control knob is released

2.

pressed in

2.

fully

 

Gas control knob not pressed

After pilot lights, keep gas

 

 

in long enough

 

control knob pressed in 30

 

3.

Equipment shutoff valve not

3.

seconds

 

Fully open equipment shutoff

 

4.

fully open

4.

valve

 

Pilot flame not touching

A) Contact local natural or

 

 

thermocouple, which allows

 

propane/LP gas company

 

 

thermocouple to cool, caus-

 

B) Clean pilot (see Cleaning

 

 

ing pilot flame to go out. This

 

and Maintenance, page 30) or

 

 

problem could be caused by

 

replace pilot assembly

 

 

one or both of the following:

 

 

 

 

 

A) Low gas pressure

 

 

 

 

 

B) Dirty or partially clogged

 

 

 

 

5.

pilot

5.

Hand tighten until snug, then

 

Thermocouple connection

 

6.

loose at control valve

6.

tighten 1/4 turn more

 

Thermocouple damaged

Replace pilot assembly

 

7.

Control valve damaged

7.

Replace control valve

 

 

 

 

Burner does not light after pilot

1. Burner orifice clogged

1.

Clean burner (see Cleaning

 

is lit

 

 

 

and Maintenance, page 30) or

 

2.

Inlet gas pressure is too low

2.

replace burner orifice

 

Contact local propane/LP or

 

3.

Thermopile leads disconnect-

3.

natural gas company

 

Reconnect leads

 

4.

ed or improperly connected

4.

Replace thermopile

 

Thermopile is defective

 

 

 

 

 

Delayed ignition burner

1. Manifold pressure is too low

1.

Contact local propane/LP or

 

2.

Burner porting or orifice

2.

natural gas company

 

Clean burner (see Cleaning

 

 

clogged

 

and Maintenance, page 30) or

 

 

 

 

replace burner orifice

 

 

 

 

 

Burner backfiring during com-

1. Burner orifice is clogged or

1.

Clean burner (see Cleaning

bustion

 

damaged

 

and Maintenance, page 30) or

 

2.

Damaged burner

2.

replace burner orifice

 

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas control

 

 

 

 

 

Slight smoke or odor during initial

1. Residues from manufacturing

1.

Problem will stop after a few

operation

 

processes and logs curing

 

hours of operation

116646-01D

www.desatech.com

33

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Contents CGDV32NR Natural GAS Tudor Models VT32N-A SeriesPROPANE/LP GAS Tudor Models VT32P-A Series CGDV32PRSafety Information Table of ContentsHigh traffic areas Product Features Product IdentificationLocal Codes Location and space requirements Pre-Installation PreparationClearances Proper clearances must be maintainedFraming Clearances for Corner Installation Termination CAP AIR Supply Inlet GAS Meter Location of Termination CapInstallation Precautions Venting Installation InstructionsFemale Locking Lugs Male Slots Installation PlanningInstalling Siding Standoff Combustible Exterior Square Termination Venting InstallationVertical V Horizontal H Round Termination Kit HTK ShownCorner Installation Venting with Two 90 Elbows Horizontal System Installation Using TWO 90 ElbowsInstallation for vertical termination Flat Ceiling InstallationConnect a section of pipe and extend up through the hole Venting with One 90 Elbow Vertical V Horizontal H Twist-lock the vent cap onto the last section of vent pipeParts list for venting kits and components High Altitude InstallationVertical Venting Desa 5/8 Pipe & Vent Kits Number DescriptionInstalling optional blower accessory Fireplace InstallationModel BK Installation Check GAS TypeModel BKT Installation Plug in blower power cordBlower Wiring Diagram Plug in blower power cord to duplex outletInstallation Items Needed Installing Gas Piping to Fireplace LocationConnecting Fireplace to GAS Supply Checking GAS ConnectionsWrong, fireplace may not run properly Installing optional wall Mount Switch gwmS2 Pressure Testing Fireplace Gas ConnectionsTest Pressures Equal To or Less Than Psig 3.5 kPa Installing Remote Receiver Removing/Replacing Glass DoorRemoving Louver Panels Replace screen/rod assembly by reversing step Installing Optional Brick liner Model BL32DCleaning Glass Door Removing Glass DoorClose top and bottom louvers Installing logs, lava rock and glowing embersOperating Fireplace For Your Safety Read Before LightingLighting Instructions Manual Lighting ProcedureTo Turn OFF GAS To Appliance Optional Hand-HeldOn/Off Series Thermostat SeriesPilot Assembly Operating optional blower accessoryInspecting Burners Operating optional GWMT1 Wall Mounted ThermostatCleaning Maintenance Burner Flame PatternGlass Door Pilot and burners LogsVenting system Observed Problem Possible Cause Remedy TroubleshootingBurner orifice clogged Clean burner see Cleaning Is lit Problem could be caused by Replace pilot assemblyDelayed ignition burner After pilot lights, keep gasImproper vent cap installa When burner is lit HI position when burner isCold Minute Air in gas line Operate burner until air is MixerStatement above Gas leak. See WarningService Hints Replacement PartsTechnical Service SpecificationsAccessories Illustrated Parts Breakdown Parts List Illustrated parts breakdown Burner Base Assembly 116646-01D 116646-01D Warranty Information Keep this WarrantyLimited Warranty DIRECT-VENT Fireplace
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