Desa VI33NR VI33PR Replacement Parts, Technical Service, Service Hints, Parts Under Warranty

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REPLACEMENT PARTS TECHNICAL SERVICE SERVICE HINTS

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REPLACEMENT PARTS

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA Heating Products’ Techni- cal Service Department at 1-866-672-6040. When calling DESA Heating Products, have ready

•your name and address

•model and serial numbers of your heater

•how heater was malfunctioning

•type of gas used (propane/LP or natural gas)

•purchase date

Usually, we will ask you to return the part to the factory.

PARTS NOT UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA Heating Products at 1-866-672-6040 for referral information. When calling DESA Heating Products, have ready

•model number of your heater

•the replacement part number

TECHNICAL SERVICE

You may have further questions about installation, operation, or troubleshooting. If so, contact DESA Heating Products’ Technical Service Department at 1-866-672-6040. When calling please have your model and serial numbers of your heater ready.

You can also visit DESA Heating Products’ technical services web site at www.desatech.com.

SERVICE HINTS

When Gas Pressure Is Too Low

•pilot will not stay lit

•burners will have delayed ignition

•heater will not produce specified heat

•propane/LP gas supply may be low

You may feel your gas pressure is low. If so, contact your local natural or propane/LP gas supplier.

For morevisit www..com

111285-01B

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Contents Unvented VENT-FREE GAS Fireplace Insert OWNER’S Operation Installation ManualWhat to do if YOU Smell GAS Safety Information Table of ContentsLocal Codes Product Features Remote Control AccessoriesProduct Identification UnpackingProviding Adequate Ventilation AIR for Combustion and VentilationUnusually Tight Construction Confined and Unconfined SpaceVentilation AIR Determining FRESH-AIR Flow for Heater LocationDetermining if You Have a Confined or Unconfined Space Ventilation Air From Inside BuildingCheck GAS Type InstallationVentilation Air From Outdoors Blower Accessory Installing Surround KIT GS38 or GS43Electrical Hookup Installation Clearances Installing HoodMantel Clearances for Insert Installation Installing GAS Piping to Fireplace LocationInstallation Items Needed Vent Pointing Down Connecting Fireplace Insert to GAS SupplyChecking GAS Connections Pressure Testing Gas Supply Piping SystemPressure Testing Fireplace Insert Gas Connections Fireplace Insert Installation Into Masonry FireplaceAssembling and Attaching Trim Attaching Trim to Fireplace Surround Installing LogsInstalling 9-Volt Battery Not Included in Receiver Installing 9-VOLT BatteriesOperating Fireplace Insert For Your Safety Read Before LightingLighting Instructions To Turn OFF GAS To Appliance Manual Lighting ProcedureOptional HAND-HELD Remote Operation ON/OFF Series Model GhrcbAuto Thermostatic Mode Manual ModeSafety Features Thermostat Series Model GhrctbPilot Flame Pattern Inspecting BurnersBurner Flame Pattern Burner Primary AIR HolesCleaning Burner Injector Holder and Pilot AIR Inlet Hole Cleaning MaintenanceLogs Specifications Wiring DiagramsObserved Problem Possible Cause TroubleshootingObserved Problem Possible Cause Remedy Gas leak. See Warning statement Technical Service Replacement PartsService Hints Parts Under WarrantyModels VI33NR and VI33PR Illustrated Parts BreakdownKEY Part Number VI33NR VI33PR Description QTY Parts ListFireplace Insert VI33NR and VI33PR KEY Part Number Description QTY WALL-MOUNT Thermostat Switch GWMT1 Receiver and HAND-HELD Remote Control KIT Ghrcb SeriesWALL-MOUNT ON/OFF Switch GWMS2 Cleaning KIT GCKOwners Registration Form Tape 111285-01B Warranty Information