Desa VDCFTNB Slight smoke or odor during, Nance, Air in gas line, Blocked, Burner oriﬁce, Person

Page 31

TROUBLESHOOTING

Continued

OBSERVED PROBLEM	POSSIBLE CAUSE		REMEDY

Slight smoke or odor during	1.	Residues from manufacturing	1.	Problem will stop after a few
initial operation		processes and log curing		hours of operation
	2.	Not enough air	2.	Check burner for dirt and
				debris. If found, clean burner
				(see Cleaning and Mainte-
				nance, page 27)
	3.	Gas regulator defective	3.	Replace gas regulator

Fireplace produces a whistling 1. Turning control knob to HI

noise when burner is lit	position when burner is cold
2.	Air in gas line
3.	Air passageways on ﬁreplace
	blocked
4.	Dirty or partially clogged
	burner oriﬁce

1.Turn control knob to LO position and let warm up for a minute

2.Operate burner until air is removed from line. Have gas line checked by local natural gas company

3.Observe minimum installation clearances (see page 10)

4.Clean burner (see Cleaning and Maintenance, page 27) or replace burner oriﬁce

White powder residue forming	1.	When heated, vapors from	1.	Turn ﬁreplace off when using
within burner box or on adjacent		furniture polish, wax, carpet		furniture polish, wax, carpet
walls or furniture		cleaners, etc. may turn into		cleaners or similar products
		white powder residue

Moisture/condensation noticed	1.	Not enough combustion/ven-	1.	Refer to Air for Combustion
on windows		tilation air		and Ventilation requirements
				(page 6)

Remote does not function (Re-	1.	Battery is not install. Battery	1.	Replace 9-volt batteries in
mote-Ready Models Only)		power is low		receiver and remote control

Fireplace produces a clicking/	1.	Metal expanding while heating	1.	This is common with most
ticking noise just after burners		or contracting while cooling		ﬁreplaces. If noise is exces-
are lit or shut off				sive, contact qualiﬁed service
				person

116526-01A

www.desatech.com

31

Image 31

Contents What to do if YOU Smell GAS Shown with Optional Cabinet Mantel/Hearth Base AccessoryTable of Contents Safety Information Safety Information Unpacking Product FeaturesProduct Identification Local CodesShoulder Screw Screen Hood AssemblySheet Metal Screws Hood Louver Firebox Top Tools Required Phillips screwdriverProviding Adequate Ventilation AIR for Combustion VentilationDetermining FRESH-AIR Flow for Fireplace Location Ventilation Air From Inside Building Ventilation AIRVentilation Air From Outdoors Check GAS Type InstallationTop Installation ItemsFireplace Clearances Minimum Clearance to Combustible MaterialsDepth BUILT-IN Fireplace InstallationActual Framing Height Front WidthTop Louver Bottom Louver Optional Mantel InstallationMantel Shelf Side of FireboxInstalling Optional Blower Accessory GA3450TA Switch Installing Blower AccessorySwitch Power Cord Plate Remote Wire Blower Harness Bracket Lower Louver DoorExtension Cord For Built-In InstallationBlower Bracket Connecting to GAS Supply Installation Items Needed Connecting Equipment Shutoff Valve to Heater ControlChecking GAS Connections Gas Regulator or Gas Control Valve Equipment Pressure Testing Fireplace Gas ConnectionsEquipment Shutoff Valve Propane/LP Supply Tank Equipment Open Shutoff Valve ClosedInstalling 9-Volt Battery in Hand-Held Remote Control Unit Optional Wireless HAND-HELD Remote Control AccessoriesInstalling Receiver Receiver Volt Terminal Battery Wires Battery ClipRemove jumper wire from control valve see , Control Valve To Wall Thermostat or Switch Or SwitchFeed wires through rectangular slots Install the base onto the wall with the pro- vided screwsLighting Instructions Installing LOG SET and ScreenFor Your Safety Read Before Lighting Operating FireplaceShutting Off Fireplace Manual Lighting ProcedureTo Turn OFF GAS To Appliance Thermostat Control OperationAUTO/OFF/ON Switch REMOTE-READY Models For Your Safety Read Before LightingOperating Blower Pilot Ignitor Burner Electrode Piezo Flame Control Ignitor Adjustment Knob ButtonPilot Burner Ignitor Electrode ON/OFF Series Model HRC100 Manual ModeOptional HAND-HELD Remote Operation Thermostat Series Model HRC200Optional GWMT1 Wall Mounted Thermostat Optional GWMS2 Wall Mounted SwitchInspecting Burners Cleaning Maintenance Exterior LOG SET Cabinet Air PassagewaysObserved Problem Possible Cause Remedy TroubleshootingModels Only Burner oriﬁce is clogged Clean burner see CleaningBurner oriﬁce is clogged Mote-Ready Models OnlyNance, When heated, vapors fromMote-Ready Models Only Power is low Slight smoke or odor duringGas leak. See Warning Thermostat Models SpecificationsRemote-Ready Models Firebox Models VDC Illustrated Parts BreakdownParts List Thermostat Models Vdcftpb and Vdcftnb Thermostat Models REMOTE-READY Models Vdcfrnb and Vdcfrpb KEY Part Numbers Vdcfrpb Vdcfrnb Description QTY THERMOSTAT-CONTROLLED Blower KIT GA3450T AccessoriesEquipment Shutoff Valve GA5010 Perimeter Trim KIT GA6095Information Video Receiver and HAND-HELD Remote Control KIT HRC100 SeriesFor all models. Creates the sound of a real burn- ing ﬁre Parts Under Warranty Replacement PartsService Hints Technical Service116526-01A Keep this Warranty Warranty InformationLimited Warranty VENT-FREE Compact Classic Hearth