Desa VDCFTNB Replacement Parts, Service Hints, Technical Service, Parts Under Warranty

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REPLACEMENT PARTS

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product. If they canʼt supply original replacement part(s), call DESA Heating Productsʼ Technical Service Department at 1-866-672-6040.

When calling DESA Heating Products, have ready

your name

your address

model and serial numbers of your fireplace

how fireplace was malfunctioning

type of gas used (propane/LP or natural gas)

purchase date

Usually, we will ask you to return the part to the factory.

PARTS NOT UNDER WARRANTY

Contact authorized dealers of this product. If they canʼt supply original replacement part(s), call DESA Heating Products at 1-866-672-6040 for referral information.

When calling DESA Heating Products, have ready

model number of your fireplace

the replacement part number

SERVICE HINTS

When Gas Pressure Is Too Low

pilot will not stay lit

burners will have delayed ignition

fireplace will not produce specified heat

for propane/LP units, propane/LP gas supply may be low

You may feel your gas pressure is too low. If so, con- tact your local natural or propane/LP gas supplier.

TECHNICAL SERVICE

You may have further questions about installation, operation or troubleshooting. If so, contact DESA Heating ProductsʼTechnical Service Department at 1-866-672-6040. When calling, please have your model and serial numbers of your heater ready.

You can also visit DESA Heating Productsʼtechni- cal services web site at www.desatech.com.

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www.desatech.com

116526-01A

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Contents Shown with Optional Cabinet Mantel/Hearth Base Accessory What to do if YOU Smell GASTable of Contents Safety Information Safety Information Local Codes Product FeaturesProduct Identification UnpackingTools Required Phillips screwdriver Hood AssemblySheet Metal Screws Hood Louver Firebox Top Shoulder Screw ScreenAIR for Combustion Ventilation Providing Adequate VentilationDetermining FRESH-AIR Flow for Fireplace Location Ventilation AIR Ventilation Air From Inside BuildingVentilation Air From Outdoors Installation Check GAS TypeMinimum Clearance to Combustible Materials Installation ItemsFireplace Clearances TopFront Width BUILT-IN Fireplace InstallationActual Framing Height DepthSide of Firebox Optional Mantel InstallationMantel Shelf Top Louver Bottom LouverInstalling Optional Blower Accessory GA3450TA Plate Remote Wire Blower Harness Bracket Lower Louver Door Installing Blower AccessorySwitch Power Cord SwitchFor Built-In Installation Extension CordBlower Bracket Connecting to GAS Supply Connecting Equipment Shutoff Valve to Heater Control Installation Items NeededChecking GAS Connections Equipment Open Shutoff Valve Closed Pressure Testing Fireplace Gas ConnectionsEquipment Shutoff Valve Propane/LP Supply Tank Gas Regulator or Gas Control Valve EquipmentReceiver Volt Terminal Battery Wires Battery Clip Optional Wireless HAND-HELD Remote Control AccessoriesInstalling Receiver Installing 9-Volt Battery in Hand-Held Remote Control UnitInstall the base onto the wall with the pro- vided screws Control Valve To Wall Thermostat or Switch Or SwitchFeed wires through rectangular slots Remove jumper wire from control valve see ,Operating Fireplace Installing LOG SET and ScreenFor Your Safety Read Before Lighting Lighting InstructionsThermostat Control Operation Manual Lighting ProcedureTo Turn OFF GAS To Appliance Shutting Off FireplaceREMOTE-READY Models For Your Safety Read Before Lighting AUTO/OFF/ON SwitchOperating Blower Piezo Flame Control Ignitor Adjustment Knob Button Pilot Ignitor Burner ElectrodePilot Burner Ignitor Electrode Thermostat Series Model HRC200 Manual ModeOptional HAND-HELD Remote Operation ON/OFF Series Model HRC100Optional GWMS2 Wall Mounted Switch Optional GWMT1 Wall Mounted ThermostatCleaning Maintenance Inspecting BurnersAir Passageways LOG SETCabinet ExteriorTroubleshooting Observed Problem Possible Cause RemedyMote-Ready Models Only Burner orifice is clogged Clean burner see CleaningBurner orifice is clogged Models OnlySlight smoke or odor during When heated, vapors fromMote-Ready Models Only Power is low Nance,Gas leak. See Warning Specifications Thermostat ModelsRemote-Ready Models Illustrated Parts Breakdown Firebox Models VDCParts List Thermostat Models Vdcftpb and Vdcftnb Thermostat Models REMOTE-READY Models Vdcfrnb and Vdcfrpb KEY Part Numbers Vdcfrpb Vdcfrnb Description QTY Perimeter Trim KIT GA6095 AccessoriesEquipment Shutoff Valve GA5010 THERMOSTAT-CONTROLLED Blower KIT GA3450TReceiver and HAND-HELD Remote Control KIT HRC100 Series Information VideoFor all models. Creates the sound of a real burn- ing fire Technical Service Replacement PartsService Hints Parts Under Warranty116526-01A Warranty Information Keep this WarrantyLimited Warranty VENT-FREE Compact Classic Hearth