Weber PERFORMER PLATINUM manual Troubleshooting

TROUBLESHOOTING

Check	Problem	Cure
Burner burns with a yellow or orange flame, in	Inspect burner for possible obstructions.	Clean burner.
conjunction with the smell of gas.		(See Section “Maintenance”)
Burner does not light, or flame is low.	Is LP fuel low or empty?	Replace LP cylinder.
	Is fuel hose bent or kinked?	Straighten fuel hose.
	Does the burner light with a match?	If you can light the burner with a match, then check the
		ignition system.
	Is the hose to burner tube connection properly	Connect the gas hose to the burner tube using the metal
	secured?	retaining clip provided.
		m DANGER: Do not use the gas ignition feature if
		the retaining clip is missing. A missing retaining
		clip can cause serious bodily injury or death, and
		damage to property.
		Contact Customer Service for a replacement retainer clip.
Burner flame pattern is erratic.	Is burner clean?	Clean burner.
		(See Section “Maintenance”)
Burner does not ignite when you push the igniter	Be sure that there is gas flow to the burners by	If match lighting is successful, the problem lies in the
button.	attempting to match light your burners. Refer to	ignition system. Refer to “ELECTRONIC IGNITION
	“MANUAL IGNITION”.	SYSTEM OPERATION”.
	Is there a fresh battery installed?	Verify that the battery is in good condition and installed
		correctly. Refer to “ELECTRONIC IGNITER INSPECTION”.
	Are the wires connected properly to the ignition	Be sure that wires are correctly inserted into terminals on
	module?	ignition box. Refer to “ELECTRONIC IGNITION SYSTEM
		OPERATION”.
	Is there plastic wrapping around the new	Remove plastic wrapping.
	battery?
Timer does not work.	Is there a fresh battery installed?	Verify that the battery is in good condition and installed
		correctly. Refer to “TIMER OPERATION”.
Inside of lid appears to be “peeling.” (Resembles	What you are seeing is baked-on grease that has	Clean thoroughly.
paint peeling.)	turned to carbon and is flaking off.	(See Section “Cleaning”)
	THIS IS NOT A DEFECT.

If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site. Log onto www.weber.com®.

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