26English
Problem | Possible cause | Solution |
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| You have not | If there are hairs on the area to be treated, these |
| shaved the area | hairs may get burnt when you use the appliance. As |
| to be treated | a result, you notice a strange smell. Shave the area to |
| properly. | be treated properly before you use the appliance. If |
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| shaving causes skin irritation, trim hairs as short as |
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| possible and use a comfortable setting. |
| You stored the | The strange smell disappears after a few flashes. |
| appliance in a |
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| dusty environment. |
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The skin feels more sensitive than usual during treatment.
The light intensity | Check if you have selected the right light intensity. If |
you use is too high. | necessary, select a lower light intensity. |
You did not shave | Shave the areas to be treated before you use the |
the areas to be | appliance. If shaving causes skin irritation, trim hairs as |
treated. | short as possible and use a comfortable setting. |
The UV filter | If the UV filter of the light exit window is broken, do |
of the light exit | not use the appliance anymore. Contact the Consumer |
window is broken. | Care Centre in your country, your Philips dealer or a |
| Philips service centre. |
| The appliance is | Contact the Consumer Care Centre in your country, |
| defective. | your Philips dealer or a Philips service centre. |
I experience an | You did not shave | Shave the areas to be treated before you use the |
unacceptable pain | the areas to | appliance. If shaving causes skin irritation, trim hairs as |
sensation when I use the | be treated | short as possible and use a comfortable setting. |
appliance. |
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| You treated an | You must not use the appliance on your inner labia, |
| area for which the | vagina, anus, nipples, areolas, lips, inside the nostrils and |
| appliance is not | ears, in the region of your eyes and eyebrows. Men |
| intended. | must not use it on their face or scrotum. |
| You have used | Reduce the light intensity to a level that is comfortable |
| a light intensity | for you. See chapter ‘Preparing for use’, section ‘Setting |
| which is too high | the light intensity’. |
| for you. |
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| The light exit | If the light exit window is broken, do not use the |
| window is broken. | appliance with this attachment any more. Go to |
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| your dealer or a Philips service centre or contact |
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| the Consumer Care Centre to have the attachment |
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| replaced. |
The appliance is not suitable for your skin colour.
Do not use the appliance if you have a very dark skin. Do not use it either if your body hair is light blond, red, grey or white.
The treated areas | Slight redness | No action required. |
become red after the | is harmless and |
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treatment. | normal and |
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| disappears quickly. |
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