Philips HX7551 manual Troubleshooting, Problem Solution

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Troubleshooting

If you are unable to solve your problem by means of the troubleshooting guide below, contact your local Philips Customer Care Centre or online at www.philips.com.

Problem

Solution

The Sonicare toothbrush does not work

You may need to recharge the Sonicare. Charge it for at least 24 hours.

 

 

 

Make sure the socket is live when you recharge the appliance.The

 

electricity supply to sockets in mirror cabinets over washbasins or

 

shaver sockets in bathrooms may be cut off when the light is switched

 

off.

 

You may need to reattach or replace the brush head.

 

 

I feel a tickling sensation when I use the

You may experience a slight tickling/tingling sensation when using the

Sonicare.

Sonicare for the first time. As you become accustomed to brushing

 

with the Sonicare, this sensation will diminish.

 

 

The brush head rattles when I use the Sonicare.

The Sonicare should produce a gentle hum during operation.Tightening the brush head nut can eliminate excessive rattling. If the rattling does not stop, you may need to replace the brush head. Make sure you remove the travel cap before switching the appliance on.

The brush head chatters against my teeth.

You can avoid this by keeping the brush head properly oriented, with the brush head placed on the gumline at an angle of 45 degrees.

Brushing seems less powerful.

You may need to recharge the Sonicare.

 

 

 

The Easy-start feature may be active and needs to be deactivated (see

 

chapter 'Features').

 

You may need to clean the brush head.

 

 

 

You may need to replace your the head.

 

The Dual Speed Control button may be set to reduced speed. Set the

 

button to normal speed.

 

 

The Sonicare gives off an unpleasant smell.

You may need to clean the appliance. Clean the handle, brush head and

 

charger thoroughly (see chapter 'Cleaning').

 

You may need to replace the brush head.

 

 

The yellow LED blinks. What does this mean?

The blinking yellow LED indicates that fewer than 3 brushings remain.

 

Recharge the Sonicare for at least 24 hours.

 

 

The appliance has an extra 30 seconds of brushing time. What is this for?

The Programmable Quadpacer has been set to a 2.5-minute brushing cycle instead of the default 2-minute brushing cycle.This setting provides additional time for brushing troublesome areas where plaque collects and gum disease starts. We advise you to use the extra

30 seconds of brushing time to rebrush troublesome areas, massage your gums or brush your tongue (see chapter 'Features').

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Contents E7000 E9000 Page Sonicare 7000/9000 General description fig Charging Preparing for useAttaching the brush head Using the appliance Dental restorations Tips for specific oral care needsBraces Smartimer FeaturesTo deactivate or activate the Easy-start feature Easy-startYour mouth Quadpacer \Programmable Quadpacer specific types only Cleaning Dual Speed ControlStorage Brush head ReplacementRemoving the battery EnvironmentGuarantee & service Guarantee restrictionsTroubleshooting Problem SolutionDescripción general fig ImportanteCarga Preparación para su usoCómo fijar el cabezal del cepillo No utilice el cargador al aire libreUso del aparato Indicador de batería bajaIndicador de carga con varios pilotos Consejos útilesAparatos correctores Técnica de cepilladoConsejos para cuidados bucales específicos Restauraciones dentales CaracterísticasPara desactivar o activar la función Easy-start Bolsas periodontalesQuadpacer \ Quadpacer programable sólo en modelos específicosControl de 2 velocidades Limpieza Cabezal del cepillo AlmacenamientoSustitución Medio ambienteLa tuerca hacia delante B Garantía y servicioRestricciones de la garantía Junto con la tuercaGuía de resolución de problemas Problema SoluciónDescrição geral fig Preparação Colocação da cabeça da escovaUtilização do aparelho Indicador de bateria fracaIndicador de carga com vários LEDs Sugestões úteisLinha das gengivas, num ângulo de 45 graus Técnica de escovagemSugestões para necessidades especiais Aparelhos dentáriosBolsas peridentais Para desactivar ou activar a função Easy-startRestaurações dentárias Temporizador Quadpacer Programável apenas em modelos específicosControlo Dual Speed Incluindo debaixo da rosca destacável LimpezaDeixe a cabeça da escova secar apenas ao ar livre Cabeça da escova ArrumaçãoSubstituição AmbienteRosca para a frente B Garantia e assistênciaRestrições à garantia Resolução de problemas Problema SoluçãoGenerell beskrivelse fig ViktigLading Før brukSette på børstehodet Bruke apparatet Indikator for lavt batteriLadeindikator med flere LED-lamper Nyttige tipsTips hvis du har spesielle behov med tannhygienen TannreguleringFunksjoner Slik deaktiverer eller aktiverer du Easy-start-funksjonenQuadpacer\ Programmerbar Quadpacer bare utvalgte typerKontroll for dobbel hastighet RengjøringOppbevaring Miljø UtskiftingBørstehode Ta ut batterietGaranti og service Begrensninger i garantienProblem Løsning FeilsøkingAllmän beskrivning bild ViktigtLaddning Förberedelser inför användningSätta fast borsthuvudet Använda apparaten Indikator för låg batterinivåLaddningsindikator med flera lysdioder Användbara tipsBorstningsteknik Tips vid speciella tandvårdsbehovParodontala fickor FunktionerSå här avaktiverar eller aktiverar du Easy-start-funktionen Programmerbar Quadpacer endast vissa typer Av munnenTvå hastigheter Rengöring Borsthuvud FörvaringByten MiljönGaranti och service GarantibegränsningarProblem Lösning FelsökningLaitteen osat kuva TärkeääLataaminen KäyttöönottoHarjaspään kiinnittäminen Käyttö Akun latauksen loppumisen merkkivaloLatauksen merkkivalo Hyödyllisiä vinkkejäSuun hoitoon liittyviä vinkkejä HammasraudatOminaisuudet Easy-start-toiminnon katkaisu tai uudelleenkytkentäQuadpacer intervalliajastin \ Puhdistaminen Säilytys Mutterin altaYmpäristöasiaa VaraosatHarjaspää Akun poistaminenTakuu & huolto Takuun rajoituksetVianmääritys Ongelma RatkaisuGenerel beskrivelse fig VigtigtOpladning KlargøringMontering af børstehovedet Sådan bruges apparatet Indikator for lav batterikapacitetOpladningsindikator med multi-LED Gode rådTandbøjler BørsteteknikGode råd ved specielle tandplejebehov Aktivering og deaktivering af Easy-start-funktionen Du stiller håndtaget i opladeren Quadpacer-funktionen, som er en 30-sekunders intervaltimerProgrammérbar Quadpacer ikke alle modeller Sikrer, at du får børstet alle områder i munden ensartet ogDual Speed-hastighedsknap Rengøring Børstehoved OpbevaringUdskiftning MiljøhensynReklamationsret og service Gældende forbehold i garantienFejlfinding Sonicare-tandbørsten virker ikkePage Page Page Philips Oral Healthcare, Inc
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