Philips e7000 Series manual Troubleshooting Guide

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16ENGLISH

ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES

BASED UPON BREACH OF WARRANTY, BREACH OF CONTRACT,

NEGLIGENCE,TORT, OR ANY OTHER LEGAL THEORY. SUCH

DAMAGES INCLUDE,WITHOUT LIMITATION, LOSS OF SAVINGS

OR REVENUE; LOSS OF PROFIT; LOSS OF USE;THE CLAIMS OF

THIRD PARTIES INCLUDING,WITHOUT LIMITATION, DENTISTS

AND DENTAL HYGIENISTS; AND COST OF ANY SUBSTITUTE

EQUIPMENT OR SERVICES. SOME STATES DO NOT ALLOW THE

EXCLUSION OR LIMITATION OF INCIDENTAL OR

CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR

EXCLUSION MAY NOT APPLY TO YOU.

Troubleshooting Guide

If you are unable to solve your problem by means of the troubleshooting guide below, in North America contact 1-800-682-7664 or contact us online at www.sonicare.com. Outside North America, contact the Philips Customer Care Center or contact us online at www.philips.com.

Problem

Solution

The Sonicare toothbrush does not work

Recharge your Sonicare for at least 24 hours.

 

 

 

Verify your Sonicare is plugged into a live electrical outlet and not into

 

an outlet controlled by a light switch.

 

You may need to re-attach or replace the brush head.

 

 

I feel a tickling sensation when I use Sonicare.

You may experience a slight tickling/tingling sensation when using

 

Sonicare for the first time. As you become accustomed to brushing

 

with Sonicare, this sensation will diminish.

The brush head rattles when I use Sonicare.

Sonicare should produce a gentle hum during operation.Tightening

 

the brush head nut can eliminate excessive rattling. If rattling does not

 

stop, you may need to replace the brush head.

 

 

 

Make sure you have removed your travel cap before switching the

 

appliance on.

The brush head chatters against my teeth.

This can be avoided by keeping the brush head properly oriented,

 

with the brush head placed on the gumline at an angle of 45 degrees.

 

 

Brushing seems less powerful.

The handle may need recharging.

 

The Easy-start feature may be on and needs to be deactivated (see

 

'Features').

 

 

 

You may need to clean your brush head.

 

You may need to replace your brush head.

 

 

 

The Dual speed button may be set to reduced speed.

Unpleasant odor

Clean the handle, brush head and charger thoroughly (see 'Cleaning').

 

 

 

Replace the brush head with a new one.

The LED blinks yellow. What does this mean?

The blinking yellow LED indicates that fewer than 3 brushings remain.

 

Recharge your Sonicare for at least 24 hours.

The appliance has an extra 30 seconds of brushing time. What is this for?

This function provides additional time for brushing troublesome areas where plaque collects and gum disease starts. It is recommended you use the extra 30 seconds of brushing time to re-brush troublesome areas, massage your gums, or brush your tongue (see 'Features').

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Contents E7000 Page Sonicare Elite Table of contents General descriptionMedical Warnings EnglishPreparing for use Customer Service InformationTo attach the Sonicare brush head Using the appliance Charging your Sonicare\Useful tips Brushing technique45º Tips for specific oral care needsBraces Features Easy-start\brushing power ramp-upTo deactivate or activate the Easy-start feature Smartimer\ 2-minute timerQuadpacer\ 30-second interval timer Programmable Quadpacer timer select models onlyDual Speed Control Battery Charge Indicator CleaningMultiple-LED charge indicator Storage ReplacementBrush head Battery recycling Removing the batteriesGuarantees and Service Guarantee RestrictionsImplied Warranties Limitation of RemediesTroubleshooting Guide Lisez CE Mode Demploi Avant Utilisation Table des matièresDescription générale Pour diminuer le risque délectrocution ou d’incendieAvertissements Avertissements MédicauxPréparation à lemploi Informations ConsommateursPour fixer la tête de brossage Sonicare Utilisation de lappareil Pour charger votre Sonicare\Conseils utiles Technique de brossage De la tête de brossage sur le rebord gingival à un angle dePour désactiver ou activer la fonction Easy-start Caractéristiques spécialesAppareil orthodontique Fonction Smartimer\ Arrêt automatique après 2 minutes Minuterie Quadpacer \ avec intervalle de 30 secondesMinuterie Quadpacer programmable modèles sélectionnés Témoin de charge des piles Contrôle à deux vitessesTémoin de charge DEL multiple Nettoyage Remplacement RangementRecyclage des piles Tête de brossageAvertissement États-Unis et CanadaGaranties ET Service Restrictions DE GarantieGaranties Implicites Restriction DES RecoursGuide de résolution de problèmes Indice de Contenidos Descripción generalLEA Todas LAS Instrucciones Antes DE Usarlo PeligrosAdvertencias Advertencias MédicasServicio de Información al Cliente Preparación para su usoPara fijar el cabezal del cepillo Sonicare Información en InternetCarga de Sonicare\ Uso del aparatoConsejos útiles Cable sobranteConsejos para cuidados bucales específicos Técnica de cepilladoNo frote Aumento de potencia del cepillado Easy-start\ CaracterísticasPara desactivar o activar la función Easy-start Temporizador Smartimer\ de 2 minutos Minutos siEspañol Indicador de carga de la batería Control de velocidad dualIndicador de carga con varios pilotos Limpieza Séquelo sólo al aireLimpie el cabezal del cepillo al menos una vez a la semana También debajo de la tuercaAlmacenamiento SustituciónReciclado de las baterías Cabezal del cepilloAdvertencia Estados Unidos y CanadáSacándola De la tuerca BGarantías Y Servicio Restricciones DE LA GarantíaGarantías Implícitas Limitación DE RecursosGuía de solución de problemas Page Page Page Philips Oral Healthcare, Inc