Mitel ACD 2000 manual Logging Out, When You Are Ready to Log Out

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Logging Out

Logging out returns the set to Make Busy and it no longer receives Automatic Call Distribution (ACD) calls, since ACD calls are directed to Logged-In telephones only. Your set operates normally for non-ACD use when logged out.

Logging Out can be activated during a call in progress, and takes effect only when you terminate (hang up) the call. This allows you to activate this feature before your set can ring again for another call.

When You Are Ready to Log Out

To log out, perform the following tasks:

1.Press the Agent Log-outFeature Key or

enter the Agent Log-out feature access code.

2.Press the Cancel Function Key.

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Contents 3300 Page Contents General Information About this Guide What is Automatic Call Distribution ACD? Personal Keys About Your 5010 IP PhoneLine Select Keys/Line Appearances Feature Keys Line Status IndicatorsMain Display SuperKey Function KeysFeature Access Codes Features Not AvailablePage ACD 2000 Agent Features Capabilities What are Agent Groups? Page When You Are Ready to Log LoggingDisplaying Agent Log-In Information When You Are Ready to Log Out Logging OutAnswering Calls To Activate Auto Answer Using the Auto Answer FeatureTo Deactivate Auto Answer Using a Headset To Install a Headset no Feature Control SwitchHandling Calls with a Headset no Feature Control Switch To Install a Headset with Feature Control SwitchHandling Calls with a Headset with Feature Control Switch Using and Canceling the Work Timer How to Activate Make Busy Taking a Break from Calls Make Busy FeatureHow to Remove Make Busy Queue Threshold Alert Visual IndicationsDisplaying Queue Status Personal Directory