Mitel ACD 2000 manual Handling Calls with a Headset with Feature Control Switch

To return to handset operation, perform the following tasks:

1.When the telephone is not in use, lift the handset from the cradle and carefully turn the set upside down.

2.Unplug the headset cord where it connects to the telephone.

3.Set the telephone upright and return the handset to the cradle.

4.Press the Headset Feature Key.

5.Store your headset in a safe place.

Handling Calls with a Headset (with Feature Control Switch):

To answer a call (when Auto Answer is disabled):

·Press the flashing Line Select key -or-

Quickly press and release the Feature Control Switch.

To mute the headset microphone:

·Press and hold the Feature Control Switch. To hang up:

·Press the Cancel Function Key -or-

Quickly press and release the Feature Control Switch.

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