Mitel ACD 2000 manual Handling Calls with a Headset no Feature Control Switch

To return to handset operation, perform the following tasks:

1.When the telephone is not in use, lift the handset from the cradle and carefully turn the set upside down.

2.Unplug the headset cord where it connects to the telephone.

3.Plug in the handset cord in the same place.

4.Set the telephone upright and return the handset to the cradle.

5.Press the Headset Feature Key.

6.Store your headset in a safe place.

Handling Calls with a Headset (no Feature Control Switch):

To answer a call (when Auto Answer is disabled):

·Press the flashing Line Select key. To hang up:

·Press the Cancel Function Key.

To Install a Headset with Feature Control Switch

IMPORTANT NOTE: Mitel Networks Headsets with Feature Control Switch (PN 9132-800-500-NA/9132-800-501-NA) must be installed in the dedicated headset jack (the jack nearest the front of the set). Installation will disable your handset microphone. Disconnecting the headset at the jack or at the quick-disconnect plug restores handset operation.

To install the headset for your use, perform the following tasks:

1.When the telephone is not in use, lift the handset from the cradle and carefully turn the set upside down.

2.Plug the headset cord into the headset jack (the jack nearest the front of the set).

3.Set the telephone upright and return the handset to the cradle.

4.Press the Headset Feature Key.

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