Mitel 5330, 5340 manual Attendant Call Hold Remote Retrieve, Callback, Call Forward Remote Im Here

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5330/5340 IP Phones – User Guide

Attendant Call Hold - Remote Retrieve

To retrieve a call placed on Hold by the attendant:

1.Lift the handset.

2.Dial the appropriate feature access code.

3.Dial the digits announced by the attendant.

Callback

The Callback feature allows you to be notified when a busy phone becomes free or when a phone has been used after a no-answer condition was encountered.

To request a Callback when you reach a busy or unanswered station:

1.Press Call Me Back.

2.Hang up.

When the party is available, your phone starts ringing, and the display shows the Callback ringing indicator.

To answer a Callback:

When you see the Callback ringing indicator, lift the handset.

Call Forward - Remote (I'm Here)

To forward calls from a remote station to your current location:

1.Press SuperKey (must be programmed to a key).

2.Press the No softkey until "Call Forwarding?" appears.

3.Press the Forwarding softkey.

4.Press the Next softkey until "I Am Here" appears.

5.Press the To Me softkey.

6.Dial the extension of the remote station.

If you make an error while dialing, use the <— softkey to backspace and correct the number.

7.Press (DOWN) or the Save softkey.

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Contents Mitel 5330 IP and 5340 IP Phones User Guide Trademarks example only Table of Contents Setting UP Your Contact List 5340 only Using Other Features Using Your Phone with the 5310 IP Conference Unit 5330 IP Phone About Your PhoneElements of Your Phone Feature Function5340 IP Phone Mute enables Mute, which allows you to temporarily turn Mitel Line Interface Module Ring/Message indicatorsWhen indicator is It means that For Users on Resilient 3300 ICP SystemsProtect your hearing Tips for Your Comfort and SafetyAdjust the viewing angle Dont cradle the handsetGetting Started with Your Phone Using Your Default Phone Window and Keys5330 IP Phone Window Programming the keys, see Programming Features on Your Keys 5330 IP Phone Default Window and Keys Feature FunctionUsing Your Phone Applications Using the Settings Application Getting Help Tips for Setting up your PhonePress Key Icons Press Edit Number Customizing Your PhoneSpecify User Information Press User Information Press Edit NameSpecify Display Brightness and Contrast Specify LanguagePress Brightness and Contrast Specify Text Size Specify Audio Feedback OptionsPress Superkey Adjust the RingerSpecify Call Notification Behavior Press Call NotificationPress Screen Saver Enable a Screen Saver 5340 onlyEnable PC Connectivity Enable URL Displays on your PhoneProgram Receipt of External Messaging About the PC Companion Application Using the PC Companion ApplicationConfiguring the PC Companion Application on Your Phone Installing the PC Companion ApplicationOpening the PC Companion Application Select Telephone Feature from the Feature list Programming Feature Keys Using the PC Companion ApplicationClearing, Editing or Copying Key Programming Tips on Programming Features Programing Features on Your KeysSettings key DND Feature Default LabelFeature Default Label Press View Applications Program Feature Keys Using the Settings ApplicationPress View Features Press Programmable KeysPress Speed Call Clear Programming from a KeyPress Clear Key Adding names to your contact list Setting UP Your Contact List 5340 onlyEditing information in your contact list Dial from your People Application 5340 IP Phone only Making and Answering CallsPhone Book Redial Press Hang Up or CancelAnswer a call End a callHandsfree Operation Auto-Answer Using the Analog lineHold Call HandlingMute Conference TransferConference Split Swap Add HeldCall Forwarding Press Call Forwarding Press New Profile Press Activate Press Call ForwardingAccount Codes Using Other FeaturesSelect Account Code Press Call Me Back Attendant Call Hold Remote RetrieveCallback Call Forward Remote Im HereCall Forward Forced Call Forward End ChainingCall History Call Forward OverrideCall Park Campon Call PickupDirect Paging Phone state before Page arrives To answer the Direct Direct Paging Handsfree Answerback EnabledDirect Paging Handsfree Answerback Disabled Emergency Calls Do Not DisturbEmergency Calls When Emergency Call Routing not Programmed Group Paging / Meet Me Answer Group ListenHeadset Operation Hot Desk Remote Logout Hot DeskingMake Busy Hot Desk PIN ChangeMessaging Advisory Message Waiting IndicatorMessaging Callback Page Night Answer Messaging Cancel CallbackMessaging Cancel All Callbacks MusicPaging Override IntrudeRecord a Call Reminder Speed Call Speak@EaseTag Call Trunk Flash Using Your Phone with the 5310 IP Conference Unit Making and Answering Calls Using the Analog key Using the Line Interface ModuleMute the conference unit Making and Answering Calls Using the Failover Mode
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