Mitel 5330, 5340 manual Attendant Call Hold Remote Retrieve, Callback, Call Forward Remote Im Here

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5330/5340 IP Phones – User Guide

Attendant Call Hold - Remote Retrieve

To retrieve a call placed on Hold by the attendant:

1.Lift the handset.

2.Dial the appropriate feature access code.

3.Dial the digits announced by the attendant.

Callback

The Callback feature allows you to be notified when a busy phone becomes free or when a phone has been used after a no-answer condition was encountered.

To request a Callback when you reach a busy or unanswered station:

1.Press Call Me Back.

2.Hang up.

When the party is available, your phone starts ringing, and the display shows the Callback ringing indicator.

To answer a Callback:

When you see the Callback ringing indicator, lift the handset.

Call Forward - Remote (I'm Here)

To forward calls from a remote station to your current location:

1.Press SuperKey (must be programmed to a key).

2.Press the No softkey until "Call Forwarding?" appears.

3.Press the Forwarding softkey.

4.Press the Next softkey until "I Am Here" appears.

5.Press the To Me softkey.

6.Dial the extension of the remote station.

If you make an error while dialing, use the <— softkey to backspace and correct the number.

7.Press (DOWN) or the Save softkey.

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Contents Mitel 5330 IP and 5340 IP Phones User Guide Trademarks example only Table of Contents Setting UP Your Contact List 5340 only Using Other Features Using Your Phone with the 5310 IP Conference Unit 5330 IP Phone About Your PhoneElements of Your Phone Feature Function5340 IP Phone Mute enables Mute, which allows you to temporarily turn Mitel Line Interface Module Ring/Message indicatorsWhen indicator is It means that For Users on Resilient 3300 ICP SystemsProtect your hearing Tips for Your Comfort and SafetyAdjust the viewing angle Dont cradle the handsetGetting Started with Your Phone Using Your Default Phone Window and Keys5330 IP Phone Window Programming the keys, see Programming Features on Your Keys 5330 IP Phone Default Window and Keys Feature FunctionUsing Your Phone Applications Using the Settings Application Getting Help Tips for Setting up your PhonePress Key Icons Press Edit Number Customizing Your PhoneSpecify User Information Press User Information Press Edit NameSpecify Display Brightness and Contrast Specify LanguagePress Brightness and Contrast Specify Text Size Specify Audio Feedback OptionsPress Superkey Adjust the RingerSpecify Call Notification Behavior Press Call NotificationPress Screen Saver Enable a Screen Saver 5340 onlyEnable PC Connectivity Enable URL Displays on your PhoneProgram Receipt of External Messaging About the PC Companion Application Using the PC Companion ApplicationConfiguring the PC Companion Application on Your Phone Installing the PC Companion ApplicationOpening the PC Companion Application Select Telephone Feature from the Feature list Programming Feature Keys Using the PC Companion ApplicationClearing, Editing or Copying Key Programming Tips on Programming Features Programing Features on Your KeysSettings key DND Feature Default LabelFeature Default Label Press View Applications Program Feature Keys Using the Settings ApplicationPress View Features Press Programmable KeysPress Speed Call Clear Programming from a KeyPress Clear Key Adding names to your contact list Setting UP Your Contact List 5340 onlyEditing information in your contact list Dial from your People Application 5340 IP Phone only Making and Answering CallsPhone Book Redial Press Hang Up or CancelAnswer a call End a callHandsfree Operation Auto-Answer Using the Analog lineHold Call HandlingMute Conference TransferConference Split Swap Add HeldCall Forwarding Press Call Forwarding Press New Profile Press Activate Press Call ForwardingAccount Codes Using Other FeaturesSelect Account Code Press Call Me Back Attendant Call Hold Remote RetrieveCallback Call Forward Remote Im HereCall Forward Forced Call Forward End ChainingCall History Call Forward OverrideCall Park Campon Call PickupDirect Paging Phone state before Page arrives To answer the Direct Direct Paging Handsfree Answerback EnabledDirect Paging Handsfree Answerback Disabled Emergency Calls Do Not DisturbEmergency Calls When Emergency Call Routing not Programmed Group Paging / Meet Me Answer Group ListenHeadset Operation Hot Desk Remote Logout Hot DeskingMake Busy Hot Desk PIN ChangeMessaging Advisory Message Waiting IndicatorMessaging Callback Page Night Answer Messaging Cancel CallbackMessaging Cancel All Callbacks MusicPaging Override IntrudeRecord a Call Reminder Speed Call Speak@EaseTag Call Trunk Flash Using Your Phone with the 5310 IP Conference Unit Making and Answering Calls Using the Analog key Using the Line Interface ModuleMute the conference unit Making and Answering Calls Using the Failover Mode
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5330, 5340 specifications

The Mitel 5330 is a sophisticated IP phone designed to meet the communications needs of modern businesses. Offering a combination of advanced technology and user-friendly features, the Mitel 5330 is ideal for office environments where high-quality communication is essential.

At its core, the Mitel 5330 leverages Voice over Internet Protocol (VoIP) technology, allowing for seamless connectivity over the internet. This technology enhances voice clarity and reduces communication costs by utilizing existing network infrastructure instead of traditional phone systems. The phone utilizes the SIP (Session Initiation Protocol) standard, ensuring interoperability with various VoIP platforms.

One of the standout features of the Mitel 5330 is its extensive display. With a backlit graphical interface, users can easily navigate through menus and access information quickly. The phone typically includes a high-definition color display that enhances visibility, making it convenient for users to manage calls and access features.

The Mitel 5330 is equipped with programmable keys that enhance efficiency, allowing users to create shortcuts for frequently used functions, such as speed dialling or call transfer. This customizability allows employees to tailor the phone to their specific needs, increasing productivity in the workplace.

Additionally, the Mitel 5330 supports a wide range of call management features, including call hold, call forwarding, and three-way calling. These functionalities streamline communication processes, enabling teams to work collaboratively and efficiently. The phone also supports voicemail integration, ensuring that users never miss an important message.

Built-in audio technologies, such as wideband audio and high-definition sound quality, contribute to crystal-clear voice communication, minimizing misunderstandings during calls. Furthermore, the phone often includes a hands-free speakerphone option, enhancing flexibility for users who may need to multitask while conversing.

In terms of connectivity, the Mitel 5330 typically features various ports, including Ethernet connections, allowing for easy integration into existing network setups. Its robust architecture ensures reliability, even in demanding office environments.

Overall, the Mitel 5330 represents a powerful solution for businesses seeking a reliable, feature-rich IP phone. Its combination of advanced technology, user-friendly features, and high call quality makes it an excellent choice for organizations looking to improve their communication capabilities. With its focus on efficiency and performance, the Mitel 5330 can significantly enhance workplace productivity.