Mitel 5340, 5330 manual Call Park

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5330/5340 IP Phones – User Guide

To delete a particular call from the call log:

With the call log that you want to delete displayed, press Yes twice or press the Delete softkey.

Call Park

The Call Park feature allows you to place a call in a special hold state. You, or someone else, can then retrieve the call from any extension in the system.

After parking the call, the system can automatically connect you to paging equipment so that you can announce the call to the requested party.

To park an active call:

1.Do one of the following:

Press the Call Park feature key (must be programmed)

Press (TRANS/CONF), and then dial the appropriate feature access code. The display shows PARKED@, followed by the park destination and parking spot index (if applicable). Example: PARKED@ 1234 @ 02.

2.Dial the directory number on which to park the call (not required if the number is programmed to the Call Park feature key).

3.To inform a user that a parked call is waiting, do one of the following:

If automatic paging is enabled, announce the call and the park retrieve digits shown on the display.

If automatic paging is disabled, press the programmed Page key, or dial the appropriate feature access code, followed by the Paging zone number (if required). Then, announce the call and park retrieve digits shown on the display.

Note: Paging over a loudspeaker is not permitted in handsfree mode; you must use the handset or headset.

To retrieve a parked call:

1.Do one of the following:

Dial the appropriate feature access code.

Press the Call Park - Retrieve feature key (must be programmed).

2.Dial the directory number on which the call is parked (not required if the number is programmed to the Call Park feature key).

3.If there are multiple calls parked on the number, dial the two-digit index number to retrieve a specific call, or # to retrieve the longest parked call.

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Contents Mitel 5330 IP and 5340 IP Phones User Guide Trademarks example only Table of Contents Setting UP Your Contact List 5340 only Using Other Features Using Your Phone with the 5310 IP Conference Unit About Your Phone 5330 IP PhoneElements of Your Phone Feature Function5340 IP Phone Mute enables Mute, which allows you to temporarily turn For Users on Resilient 3300 ICP Systems Ring/Message indicatorsWhen indicator is It means that Mitel Line Interface ModuleDont cradle the handset Tips for Your Comfort and SafetyAdjust the viewing angle Protect your hearingGetting Started with Your Phone Using Your Default Phone Window and Keys5330 IP Phone Window 5330 IP Phone Default Window and Keys Feature Function Programming the keys, see Programming Features on Your KeysUsing Your Phone Applications Using the Settings Application Getting Help Tips for Setting up your PhonePress Key Icons Press User Information Press Edit Name Customizing Your PhoneSpecify User Information Press Edit NumberSpecify Display Brightness and Contrast Specify LanguagePress Brightness and Contrast Specify Audio Feedback Options Specify Text SizePress Call Notification Adjust the RingerSpecify Call Notification Behavior Press SuperkeyEnable a Screen Saver 5340 only Press Screen SaverEnable PC Connectivity Enable URL Displays on your PhoneProgram Receipt of External Messaging Installing the PC Companion Application Using the PC Companion ApplicationConfiguring the PC Companion Application on Your Phone About the PC Companion ApplicationOpening the PC Companion Application Programming Feature Keys Using the PC Companion Application Select Telephone Feature from the Feature listClearing, Editing or Copying Key Programming Tips on Programming Features Programing Features on Your KeysSettings key Feature Default Label DNDFeature Default Label Press Programmable Keys Program Feature Keys Using the Settings ApplicationPress View Features Press View ApplicationsPress Speed Call Clear Programming from a KeyPress Clear Key Adding names to your contact list Setting UP Your Contact List 5340 onlyEditing information in your contact list Dial from your People Application 5340 IP Phone only Making and Answering CallsPhone Book End a call Press Hang Up or CancelAnswer a call RedialHandsfree Operation Using the Analog line Auto-AnswerHold Call HandlingMute Conference TransferConference Split Swap Add HeldCall Forwarding Press Call Forwarding Press New Profile Press Call Forwarding Press ActivateAccount Codes Using Other FeaturesSelect Account Code Call Forward Remote Im Here Attendant Call Hold Remote Retrieve Callback Press Call Me BackCall Forward End Chaining Call Forward ForcedCall Forward Override Call HistoryCall Park Campon Call PickupDirect Paging Direct Paging Handsfree Answerback Enabled Phone state before Page arrives To answer the DirectDirect Paging Handsfree Answerback Disabled Do Not Disturb Emergency CallsEmergency Calls When Emergency Call Routing not Programmed Group Listen Group Paging / Meet Me AnswerHeadset Operation Hot Desking Hot Desk Remote LogoutHot Desk PIN Change Make BusyMessaging Advisory Message Waiting IndicatorMessaging Callback Page Music Messaging Cancel CallbackMessaging Cancel All Callbacks Night AnswerPaging Override IntrudeRecord a Call Reminder Speed Call Speak@EaseTag Call Trunk Flash Using Your Phone with the 5310 IP Conference Unit Making and Answering Calls Using the Analog key Using the Line Interface ModuleMute the conference unit Making and Answering Calls Using the Failover Mode
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