Grandstream Networks GXP2100 PickUp, SignIn, SignOut, DND Status, Call Forward All Status

SPECIAL

SOFTKEYS

(Only for GXP2120/

GXP2110/GXP2100 when integrated with GXE5024/5028)

Call Parking: Please refer to GXE5024/5028 Online User Manual for more information.

•CallPark

When the phone dials out, the Call Park softkey will display on screen. To park the call, press the "Call Park" softkey and select MPK to park the call.

•PickUp

When the phone goes off-hook, the Call Pickup softkey will display on screen. To pick up the parked call, press the "Call Pickup" softkey.

Call Queue: Please refer to GXE5024/5028 Online User Manual for more information.

•SignIn

Press this button to sign in to the call queue. Agent will be prompted in the LCD display to select the call queue to join. Press MENU button on keypad to select OK. Once the agent completely signs in, the agent will be brought back to the main screen.

•SignOut

Press this button to sign out of the call queue. Press MENU button on keypad to select OK. This will be displayed once the agent is signed in to the call queue.

Table 7: LCD ICONS

DND Status.

OFF - Do Not Disturb disabled

ON - Do Not Disturb enabled

Call Forward All Status.

OFF - Call Forward All feature disabled

ON - Call Forward All feature enabled

Call Forward Busy Status.

OFF - Call Forward Busy feature disabled

ON - Call Forward Busy feature enabled

FIRMWARE VERSION 1.0.4.23 GXP2120/GXP2110/GXP2100/GXP1450 USER MANUAL Page 17 of 69